“Didnt use gym,WiFi very stable. Staff very pleasant and knowledgeable. Beautiful building,solid feeling,quiet and peaceful. Had a couple of drinks in the bar and that was a relaxing area(loved the jazz music)”
“I liked most things. The bed was one of the most comfortable on which I have slept. The bath was really nice, long and comfortable. The hot water was hot whenever I wanted it. I ate at the restaurant three evenings. The food was reasonably good but I feel that apart from the jam sponge and custard, the puddings were trying too hard and were too complex to sound attractive. I think that simpler puddings would be far better. I liked two of my main courses, the sausages and mash, and the Cowboy...
“The hotel was a little tired. it was in an excellent position and has a lot going for it and it could be better. Staff generally good, service in restaurant could be better. drinks in restaurant after the meal were slow and had to find someone to serve customers.
we would be happy to come again. . ”
“This is a lovely hotel. Great situation opposite the castle, so at the top of the hill!
Continental breakfast of pastries, fruit, yogurt, cold meats, cheese toast. Plenty to choose from.
We had a standard room which was spacious and nicely decorated. Large shower room. The plug sockets had been upgraded to include USB and phone charger sockets so you don’t need a plug.
Just a few minutes walk to the steep hill and then onto the shopping centre and round to the waterfront.
There is plenty of...
“Very impressed by all on offer. Room booked, first class value. Evening meal excellent As was breakfast. Have not had such attentive and prompt restaurant service "for many a year"! Hotel situation close to cathedral and castle. The reason for visit. Also close to long term parking as hotel does not have places for cars.”
“Room was a lovely size.
Couldn’t fault the staff, they were very efficient , polite, friendly & helpful.
Breakfasts were lovely and the meal we had in the pub, was very good, generous portions too. ”
“This was a lovely hotel and deserves more than a 3*.
The staff were very friendly and helpful and the hotel rooms were very clean and inviting. The restaurant was excellent”
“Staff members exceptionally welcoming
Happy to answer any questions
Breakfast was excellent with superb choice
Parking at hotel was good
Decoration where finished was brilliant ”
“There was lots of parking available. Check in was easy and the receptionist was very helpful in pointing out where our room could be found and where the spa could be accessed near our room. Having three single beds in one room is a really good idea for three adults to share - I went with my two daughters and none of us wanted to share a double bed so three singles in a room was exactly what we needed. The pool area was nice but some of the chairs were broken and the ceiling could do with...
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