Only good thing about ramada is its location. Staff don't always acknowledge you and very few smile or ask if ok, I stayed 5 months and not one asked me how I am. The ignorant staff ruin it for the positive smiley ones. Most of them would benefit on a customer service course. The cleaners, after knowing me still threw out my medication I left in drawer & paperwork I had bluetacked to the wall. One of them even stole my eye cream and then later my mascara. Unbelievable. There is no light in the room, the chair is rocky, the bathroom has no fan, the mattress is soft and they are all the same. There is no where to eat unless you eat their expensive and limited food in their dining area or lounge. Breakfast is badic English. The toaster gives lightly cooked bread or burnt. I was told they dont do laundry but then found laundry and dry cleaning list. Dont count sofa-bed as bed the springs are felt easy. No light in main area makes it not bright enough, basic, ironing board needs thicker cover so don't use unless you want to mark your clothes. I was told only other food is only the evening meals, then I see people eating, plenty of places to see and eat in city.