โThe room was clean, quiet, comfortable and convenient to my needs. The staff was friendly and helpful. I felt welcome upon my arrival and I appreciated the food that was available.โ
โVisited Family. Stayed at Hyatt Regency Cincinnati. Excellent downtown Cincinnati hotel, nearby stadium, restaurants and shopping. 2 Minute Walk to Fountain Square. Hotel is beautiful and the staff are outstanding. Great family pool, clean and plenty of swimming towels. Valet parking available. In Lobby vast area of seating and market store selling bathroom essentials, fresh coffee, breakfast sandwiches and fresh pizza, deserts and gifts. Huge restaurant on property. Only downsize was...
โPlenty of things nearby including a gas station and Bob Evans right near the parking lot. I read a lot of horrible reviews and considered canceling last minute, so I will try to address the things I read. Yes, the pool has weird hours and live plants which make it look in disrepair. Yes, there need to be updates- painted outside and better furniture in common areas. Breakfast in the morning is seriously lacking compared to other places. Our keys were not working, but the manager came in because...
โStaff reported the coffee makers have been removed from rooms due to vandalism. There is a safe in the room.
Interestingly, the Wingate hotel in Erlanger/Florence still has coffee makers but no safe.
Is it an area crime issue or management?โ
โThis is one of the coolest hotels we have ever stayed in! It is quirky and brightly decorated. It is in a great location. The food at the restaurant was great! My boys loved the basketball hoop downstairs, and the pool table near the restaurant. We had a great stay!โ