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레오나르도 런던 히드로 에어포트 여행 후기

4 out of 5
레오나르도 런던 히드로 에어포트
Bath Road, West Drayton, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 3958개 이용 후기 중 2218개" "
평점 8 - 좋아요. 3958개 이용 후기 중 1100개" "
평점 6 - 괜찮아요. 3958개 이용 후기 중 376개" "
평점 4 - 별로예요. 3958개 이용 후기 중 148개" "
평점 2 - 너무 별로예요. 3958개 이용 후기 중 116개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

KWANGOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 2월 20일
Dear Kwangok,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 2월 17일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - 좋아요

SYSTEM

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족해요
2023년 11월에 1박 숙박함
답변 제공: Leonardo Team 님, 2023년 12월 9일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

BYOUNGMIN

2023년 11월에 1박 숙박함
답변 제공: Leonardo Team 님, 2023년 12월 9일
Dear Byoungmin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 - 괜찮아요

Jeung Beum

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
상대적으로 평점이 너무 높은 호텔..기대대비 별로임.
해당 호텔 평점이 높아서 선택을 했는데.. 실제 체크인 해서 보니 호텔도 좀 오래 되었고 VIP등급에 대한 해택도 전혀 고려하지 않았음. 그리고 Late check out 1시간 연장이 가능하다고 하였음. 그리고 방에 기본적인 물도 한병도 제공 안되며 냉장고도 없었음. 공항까지 다니는 셔틀도 별도로 없었음. 전자레인지 사용도 문의했으니 아무것도 없다는 불친절한 답변을 답음.. 전반적으로 다시 방문하고 싶지 않는 호텔음. 그냥 가격도 싼것도 아니고 보통임..
2023년 11월에 2박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 11월 21일
Dear Jeung Beum,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Leonardo Team 님, 2023년 10월 26일
Dear Anonymous,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

10/10 - 훌륭해요

Seongwoo

2022년 8월에 1박 숙박함
답변 제공: Leonardo Team 님, 2022년 8월 7일
Dear Seongwoo , Thank you for your feedback and its good to hear you enjoyed your stay with us. We hope to welcome you back!

10/10 - 훌륭해요

Soyoung

2022년 7월에 1박 숙박함
답변 제공: Leonardo Team 님, 2022년 7월 4일
Dear Soyoung, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

SE HOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Leonardo Hotel Heathrow 님, 2022년 5월 19일
Dear SE HOON , Thank you very much for providing you valuable feedback which will help us to improve quality of our services.

10/10 - 훌륭해요

Wynn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay Second visit
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean spacious room and bathroom. Bar and restaurant is a plus. Close to airport
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lilla

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good property, very convenient and comfortable for my overnight layover. The gym was not great- limited equipment and half the equipment was broken. But excellent restaurant!
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Lilla,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Boris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
poor connection to the airport-once an hour bus in the early evening from the terminal
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Boris,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff were great. Food was average.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Joseph,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

8/10 - 좋아요

Theresa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
good airport hotel experience
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Theresa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to Heathrow airport
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Terry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the airport.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Kim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very pleasant stay at the Leonardo. The staff were very friendly and so willing to help in any way possible. Mostly I wanted to sleep after a very long flight. One point to consider if I stayed there again would be to bring toiletries like conditioner, hair lotions and potions. There were a few available for purchase at the hotel but not what I wanted. I could not find a store in walking distance to buy them. Older style hotel but very nice. The staff are this hotel's best Asset.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 24일
Dear Liz,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

Bonita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport, clean, and pleasant staff. Food was great. Hotel needs some upgrades.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 24일
Dear Bonita,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Karissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was an excellent landing spot as I arrived from the US headed to Africa. Comfortable and clean. I was able to order room service and utilize the front desk in organizing a taxi. There is a shuttle but it takes time!
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 24일
Dear Karissa,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

Pooja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Leo 님, 2024년 5월 24일
Dear Pooja,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Iain 님, Moncton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the airport, the restaurant although we didn’t use it looked fantastic. If you arrive close to midnight there’s very very few options for food/snacks.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 22일
Dear Lain,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Gary

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility. Air conditioned. Good breakfast. Helpful staff
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 22일
Dear Gary,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our breakfast, room facilities and dining means a lot to us. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

CJ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, nice place to stay and convenient for flying out of Heathrow. I would stay here again!
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 22일
Dear CJ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Jagga

좋아요: 청결 상태, 직원 및 서비스
Great location and easy access to local transport. But 6.80 pounds vs 11pounds pvt uber. Everyone has a different budget so its all good
2024년 5월에 3박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 22일
Dear Jagga,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and facilities
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 22일
Dear Tim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 22일
Dear Eugene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Sandra 님, Warwick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I ove the eco friendly efforts rolled out by the hotel.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 22일
Dear Sandra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

6/10 - 괜찮아요

violeta

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was average but the gentleman at the reception desk who checked us in was exceptional. We had a problem with our rental car return which took about an hour to clear up and he helped us through the difficulty very patiently and kindly. I failed to get his name, which i regret, because he went above and beyond the call to help us. The hotel itself was average, but we booked it because of its convenience to Heathrow Airport.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 22일
Dear Violeta,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Providing excellent service is important to us, and we are pleased that we could contribute to a positive stay. We look forward to welcome you again for another wonderful stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

Gilles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous ne pouvions pas payer comptant seulement par carte de crédit. Pour le reste tout était bien. Merci
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 21일
Dear Gilles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service was great and the room was very nice and has nice amenities. The bed was comfortable. The location has nice transportation options to the airport like hotel link or public busses. The restaurant options are limited to certain hours and There is no early check in without a charge. There is luggage storage in case you want to go to the city. I had stay here several times and I will be back. It feels like a boutique hotel at reasonable price.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 21일
Dear Liz,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our comfortable room. Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we take great pride in delivering outstanding hospitality. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스
The Assistant Manager Booshka was excellent
2024년 4월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 21일
Dear Mike,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Anjali - Vikas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport staff is very friendly and helpful
2024년 5월에 3박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 20일
Dear Anjali,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport, good check inn and tidy
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 20일
Dear Tom,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food at lunch was lacking, otherwise great airport stay.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 20일
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful. They arranged for a cab to the airport early the next morning and a wake-up call. I would gladly stay there again.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 20일
Dear Robert,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk and restaurant staff were helpful and friendly. Very quiet room even tho we faced the runway.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 20일
Dear Keith,Thank you for the great review of our hotel! We are thrilled to hear that you enjoyed your stay and found our staff very accommodating. Thank you for choosing us and we look forward to welcome you again very soon for another wonderful stay.Kind regards,Leonardo Team

6/10 - 괜찮아요

paul

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Quite a basic hotel Arrived at 22.20, dropped of luggage in the room and went to the bar. Told I only had a choice of about 4 things in the menu as the full menu not available past 10pm!!! Would expect more. Room adequate but small. Wouldn’t stay here agsin as far better hotels at LHR. Price paid was about £100 so not cheap.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 20일
Dear Paul,Thank you for your feedback ! We apologize for any inconveniences caused. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

10/10 - 훌륭해요

Moira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel close to the airport
2024년 5월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 16일
Dear Moira,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

morris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late, around 12am (late flight in from HK), and checked out early around 7am, so really this place was all about a mattress and pillow. It was perfect, clean, good attentive staff and close to the airport. The only difficulty I found was that I was surprised that along with our room cost there was an extra cost for parking in the hotel carpark. This cost was 15 pounds for not much more than 7 hours. Obviously coming from New Zealand, this was a shock, but during our time in the UK we are beginning to understand that parking costs are high in a number of cities. Otherwise, we were very happy with our stay, and would recommend.
2024년 4월에 1박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 16일
Dear Morris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 20일
Dear Gregory,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

jamie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Close to Airport with shuttle. clean.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 16일
Dear Jamie,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay in our clean room. Ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facility, hard to find by car, but friendly helpful staff and very close to the airport but well soundproofed
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 16일
Dear Tony,Thank you very much for staying with us and for sharing a review. We are thrilled to hear that you enjoyed your stay. It is wonderful to know that our staff's helpfulness left a positive impression on your experience. Additionally, ensuring convenient access for our guests is a priority, and we are pleased that our location met your expectations. We look forward to welcoming you back again.Kind regards,Leonardo Team

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They allowed me to check in two hours early, my tummy appreciated it.
2024년 5월에 1박 숙박함
답변 제공: Leonardo Team 님, 2024년 5월 16일
Dear Gary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Mr. Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean & modern. The food at the bar excelled and the Breakfast was excellent!
2024년 5월에 1박 숙박함
답변 제공: Leonardo 님, 2024년 5월 15일
Dear Lynn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

KENNETH 님, New Bern

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one entrance was not a convenient , and charging more for breakfast if you didn’t prepay was over the top as well as not having a free airport shuttle. Guess it was far from American standards. I am not aware of any VIP benefits.
2024년 5월에 2박 숙박함
답변 제공: Leonardo Hotel 님, 2024년 5월 25일
Dear Kenneth,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel location is a convenient for quick and easy access to Heathrow Airport. The negative issue is the food quality and selection at the restaurant is severely wanting.
2024년 5월에 1박 숙박함
답변 제공: Leonardo 님, 2024년 5월 15일
Dear Daniel,Thank you for your feedback ! We apologize for any inconveniences caused. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

8/10 - 좋아요

Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hoppa shuttle bus service is a big reason to make hotels near Heathrow a good option, but not if they were substandard with respect to service and schedule as they were this visit.
2024년 5월에 1박 숙박함
답변 제공: Leonardo 님, 2024년 5월 15일
Dear Doughlas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place with a very helpful and pleasant staff.
2024년 5월에 1박 숙박함
답변 제공: Leonardo 님, 2024년 5월 15일
Dear Jan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team

8/10 - 좋아요

Max 님, Saint Laurent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have a happy day
2024년 5월에 1박 숙박함
답변 제공: Leonardo 님, 2024년 5월 15일
Dear Max,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for another wonderful stay.Sincerely,Leonardo Team