숙박 시설 정면

더 포르토벨로 호텔 여행 후기

3.5 out of 5
더 포르토벨로 호텔
22 Stanley Gardens, London, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 211개 이용 후기 중 124개" "
평점 8 - 좋아요. 211개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 211개 이용 후기 중 21개" "
평점 4 - 별로예요. 211개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 211개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
안락하고 깔끔한 부티끄 호텔
방크기가 크지 않아 처음엔 당황할 수 있지만, 생각보다 안락하고 동네가 조용하고 안전해서 만족스러움

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay. Great ambience, comfortable bed, quiet location. The staff were all amazing. For our 5 day stay, I had a relaxing breakfast downstairs, and then requested my wife's breakfast in our room. On the 4th day of our stay, I forgot to order her breakfast before I returned to our room. Shortly after I got there, the phone rang. It was reception asking if my wife would like her breakfast sent up. It doesn't get better than that!
2024년 4월에 5박 숙박함
답변 제공: Tomasz / House Manager 님, 2024년 4월 12일
Dear Micheal,Thank you so much for your wonderful review. We are thrilled that you fully enjoyed your recent stay with us as well as that you appreciate how attentive our front desk staff was. Hope to see you again in the near future

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Very quiet, safe and room was spacious. Staff was kind and helpful. Continental breakfast was great and bed was super comfortable. We were on the ground floor and loved our beautifully decorated room that had a large bathroom with antique bathtub. Beautiful garden views outside our window. Place was exactly as pictured and described. Furthermore - the neighborhood is wonderful to explore and walk. Highly recommend. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Tomasz / House Manager 님, 2024년 3월 30일
Hello Julie,Thank you so much for your review. We are very happy that you enjoyed your stay and that you found our beds very comfortable. All our mattresses were upgraded recently and we are very glad that our guests like them. Notting Hill is a wonderful area; we are very lucky to be situated in the heart of it. Hope to welcome you back in the near future

6/10 - 괜찮아요

Naomi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location small room
Great service and perfect location. We had a ground floor room - it was much smaller than any of the photos I’d seen and the bathroom was so tiny there wasn’t even space to get changed in there. Paid £269 for one night and expected a bit more from the photos on the website. Continental breakfast was good value for two people.
2023년 11월에 1박 숙박함
답변 제공: Tomasz / House Manager 님, 2023년 12월 22일
Dear Naomi,Thank you for your honest feedback. We are glad to hear that you enjoyed our continental breakfast and was well looked after by our staff, however I am sorry that you were not fully satisfied with the room size. We offer 6 different room categories of rooms and your reservation was for the smallest entry level room. When you choose to stay with us again please consider choosing a slightly more expensive room as some of them are more than two and a half times bigger than the room you stayed in. All the best

6/10 - 괜찮아요

Kari

좋아요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: Tomasz / House Manager 님, 2024년 2월 22일
Dear Kari,Thank you for your feedback. We are sorry that you were not fully satisfied with your stay however we hope that you could still give us another chance in the future.

10/10 - 훌륭해요

Tim Lucas

2023년 11월에 1박 숙박함
답변 제공: Tomasz / House Manager 님, 2023년 12월 22일
Dear Tim, Thank you for you for your 5 star score. We are glad that you were fully satisfied with your recent stay with us and hope to welcome you back in the near future

10/10 - 훌륭해요

Sophie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Absolutely fantastic stay at the portobello hotel. Room was quiet and comfortable with lots of space. Bed was really comfortable. Shower pressure was perfect. Towels & bathrobes soft and clean. A perfect stay.
2023년 11월에 1박 숙박함
답변 제공: Tomasz / House Manager 님, 2023년 11월 28일
Dear Sophie,Thank you so much for your 10 star review. I am very happy that you had a pleasant stay with us, and that you found our beds comfortable. We look forward to seeing you again on your next trip to London

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrific location and excellent service!
2023년 10월에 2박 숙박함
답변 제공: Tomasz Augustynowicz / House Manager 님, 2023년 11월 3일
Dear Kimberly. Thank you so much for your positive feedback. Our location is indeed excellent, we are very lucky to be situated in the very heart of Notting Hill, which is often considers as one of the most beautiful parts of London. We hope to welcome you back in the near future

8/10 - 좋아요

Miriam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely B&B
Lovely hotel that is more of a bed and breakfast. In a delightful quiet neighborhood. Great location if you don’t mind being a little further from the downtown action but very close to restaurants, bars and portobello market. Also walking distance to the tube and Kensington gardens. Service was great with the only exception of feeling like we were in the way when we arrived because our rooms weren’t ready and we needed to change. But after we actually checked in everything was smooth.
2023년 9월에 2박 숙박함
답변 제공: Tomasz Augustynowicz / House Manager 님, 2023년 11월 3일
Dear Miriam.Thank you for you positive feedback. We are very glad that you had a pleasant stay and appreciate your comments. Notting Hill is indeed one of the most beautiful parts of London, with its instantly recognisable colourful Victorian buildings and always busy but always quiet Portobello street market being here is a never stopping adventure. We hope you decide to revisit is and stay with us again in the near future

10/10 - 훌륭해요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an experience staying at this storied and and beautiful boutique hotel in the Notting Hill area of London! The rooms were comfortable, quiet and uniquely decorated. Staff were helpful and fun to talk to. It’s also just a short walk to some lovely wine bars and the Portobello Market. Loved it and will definitely be back!
2023년 9월에 2박 숙박함
답변 제공: Tomasz Augustynowicz / House Manager 님, 2023년 11월 3일
Dear Kirsten,Thank you for your positive feedback. It is great to hear that you appreciated how attentive and friendly the staff was and that you very much enjoyed exploring Notting Hill. We hope to welcome you back in the near future

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful boutique hotel with wonderful employees
We had a lovely four-night stay at the Portobello Hotel. All of the employees were incredibly friendly, the location was great, and we very much enjoyed the breakfast and coffee in the mornings. The breakfast room only has a couple of tables though, so if you want to ensure a spot during a busy weekend morning it's best to reserve one in advance. Our room (#46) was beautiful, but the ceiling was sloped which made it feel a bit cramped for my tall parter. We would happily stay at the hotel again, albeit we would ask in advance for a different room next time.
2023년 8월에 4박 숙박함

6/10 - 괜찮아요

Julie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Funky but not functional -no table to eat breakfast and bed too soft Carpet cleaned that afternoon so was wet during our stay
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming hotel, comfy beds but a very small bathroom. Did not try their breakfast, nice staff.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Diana and all of the staff were fantastic. So attentive. The location is absolutely perfect. Our room looked out to a private park. Being two blocks away from the busyness of Portobello Rd is perfect - the second you’re on the street where the hotel is, you’re surrounded by quiet and a peaceful, safe neighborhood. Tons of great restaurants, shopping and all transit is literally down the street, but you can’t hear a thing. Gorgeous neighborhood and the hotel itself is so comfy and beautiful.
2023년 2월에 8박 숙박함

10/10 - 훌륭해요

Shaun 님, Winkfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quirky property ideal for walking to Portobello Market, Michelin 3☆ Core restaurant and Notting Hill. Delightful staff, who really made you feel special and went out of their way to help. Very comfortable bed, excellent shower, lovely bath products. Didnt have breakfast or a drink so did not take advantage of VIP benefits. No TV but didn't want one!
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Petra

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein toller Service: Jeden Abend bekamen wir heißen Kakao in einer Thermosflasche auf das Zimmer gestellt! Das Portobello Hotel ist einzigartig aber auch speziell. Es gibt nur sehr wenige Frühstückstische und wir mussten deshalb öfter warten. Man kann aber am Abend für eine bestimmte Uhrzeit reservieren. Bei unserer Buchung wurde uns zuerst mitgeteilt, dass wie die Zimmer während unseres Aufenthalts wechseln müssten. Die zweite Nachricht kurz vor Abflug war, dass sie gerade umbauen. Wir hatten dann doch Glück und bekamen ein Zimmer für den ganzen Aufenthalt. Wenn man dieses alte englische Hotel zu schätzen weiß und keinen Perfektionismus erwartet ist man hier ganz wunderbar aufgehoben.

10/10 - 훌륭해요

James

2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Kaja

2022년 8월에 1박 숙박함

8/10 - 좋아요

Derryck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely quirky hotel
Really lovely quirky hotel very near Portobello Road - great for all the restaurants etc in the area. We had an attic room that was perfect for us - really quiet, cool (it was a very hot day) and discreet. Will definitely be staying here again.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Brittany 님, Tamarac

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I flew into London for only 24 hours. I never been and wanted to see it before heading to Scotland and then Portugal. We landed around 10am and taxied to the hotel. It was too early to check in but they let us drop our bags off so we could explore. I just got engaged and they had a bottle of prosecco waiting for us in the room! This hotel is charming. The exterior is gorgeous. The interior was lovely. I felt like I was staying in someone's home, almost. The room was surprisingly very big. I loved the bed! The shower is a bit small but it wasn't a big deal. This hotel is only a few blocks from the tube. There is an "honest bar" where you take a drink and write down what you took so they can charge it to your room. Very cute lounge area. We had a lovely view from our window. We had to catch a train the next morning and they arranged a car service to pick us up. The hotel took great care of us. Next time I am in London I will definitely stay here again.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Nicola

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Nils

2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Lynne

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Burke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place, such beautiful interiors.
2021년 8월에 1박 숙박함
답변 제공: KLM 님, 2021년 8월 31일
Thank you very much Daniel! We are very grateful for your comments. Hope to see you again very soon. Best Regards, The Portobello hotel Team

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delightful boutique hotel, impeccably decorated and very relaxed surroundings.
2021년 8월에 1박 숙박함
답변 제공: KLM 님, 2021년 8월 31일
Dear Ian, Thank you very much for your wonderful feedback! We hope to see you again very soon. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely little haven✨
Lovely little haven with real character tucked away in a gorgeous street walkable to lots of great places, was the perfect location. Super friendly & helpful staff. Chocolates in our room were a delicious treat upon arrival!
2021년 8월에 1박 숙박함
답변 제공: KLM 님, 2021년 8월 31일
Dear Leigh, Thank you for your wonderful words. We are very happy to hear that you had a good stay at Portobello and that you liked our marshmallow chocolates. Hope to welcome you back very soon. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff exceptional. Room utterly delightful
2021년 8월에 1박 숙박함
답변 제공: KLM 님, 2021년 8월 20일
Dear Guest, Thank you very much for your feedback. We are delighted to hear that you loved your room and found our team exceptional. Hope to see you again very soon. Best Regards, The Portobello Hotel

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Great Service, with very friendly staff. Breakfast was served on time as had to be in room due to covid, and was delicious! Hotel is a great location for NottingHill shops/markets and restaurants. Highly Recommend!
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Sue 님, Essex

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff welcoming and friendly. Room clean. Good location to Notting Hill and parks.
2020년 8월에 1박 숙박함
답변 제공: KLM 님, 2020년 9월 7일
Dear Sue, Thank you for your comments and feedback. We are very happy to hear that you ejoyed your stay at The Portobello and hoping to welcome you back very soon. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: KLM 님, 2020년 9월 7일
Dear Guest, Thank you very much for your feedback and hope to see you again very soon. Best Regards, The Portobello Hotel Team

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: KLM 님, 2020년 8월 19일
Thank you very much for your feedback. We are very happy to know that you enjoyed your stay and hope to welcome you back very soon. Take care.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel. What really blew me away was the excellent decor. More like a home than a hotel. We stayed 2 nights for our 20th Anniversary and they really looked after us. Looking forward to going back
2019년 12월에 2박 숙박함
답변 제공: KLM 님, 2019년 12월 24일
Dear Guest, Thank you very much for your kind words. We are very happy to hear that you had a very good time at The Portobello whilst celebrating your anniversary. We hope to welcome you back here in near future. Best Wishes, Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: KLM 님, 2019년 12월 24일
Dear Guest, Thank you very much for your feedback. We are happy to see that you have enjoyed your stayed at The Portobello hotel. Best Regards, Management

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: Attila 님, 2019년 12월 9일
Dear Guest, Thank you for choosing our hotel for your stay. We really appreciate your feedback. Best,

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 4박 숙박함
답변 제공: KLM 님, 2019년 11월 18일
Dear Peter! Thank you very much for staying with us and for your feedback. We hope to welcoming you back at The Portobello hotel very soon. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: KLM 님, 2019년 11월 15일
Dear Hilary, Thank you very much for choosing Portobello Hotel and for your feedback. We hope to see you again very soon. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Attila 님, 2019년 10월 21일
Dear Sebastian, Many thanks for your review. Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 10월에 1박 숙박함
답변 제공: Attila 님, 2019년 10월 21일
Dear Guest, We appreciate you took the time to review our hotel. Hope you had a wonderful experience Best wishes,

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
櫃檯人員很親切,床很舒適、但衛浴空間太小
2019년 10월에 2박 숙박함
답변 제공: KLM 님, 2019년 10월 16일
Dear Guest, Thank you very much for your feedback and kind words about our staff. We are glad to hear that you found our beds very comfortable and hoping to accommodate you again in near future. Best Wishes, Management

2/10 - 너무 별로예요

Martine

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I've booked two rooms, neither have a bathroom but a cupboard for a shower room, quality/price = nil
2019년 9월에 1박 숙박함
답변 제공: KLM 님, 2019년 9월 24일
Dear Martine, Thank you very much for your feedback. We are very sorry that you didn't enjoy your recent stay at Portobello Hotel. As we have explained to you upon your departure our different room categories offer different features and sizes for both bedroom and bathroom area. Please note that there is a full room description and photos of both bedroom and bathroom for every of our room category on Expedia site, including Cosy Room that you have stayed in. Once again, we are very sorry that we weren't able to meet your expectations. Kind Regards, Management

10/10 - 훌륭해요

George 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great, classic London building with fabulous character and location for people who don't like crowds and prefer intimate small places to stay at The staff is fabulous and welcoming. Will come back for sure.
2019년 9월에 1박 숙박함
답변 제공: KLM 님, 2019년 9월 19일
Dear George, Thank you very much for your great feedback. We are delighted to hear that you had a good time when staying with us and that you felt looked after by the team. Looking forward to welcoming you back in near future. Best Wishes, Management

8/10 - 좋아요

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2019년 9월에 1박 숙박함
답변 제공: Attila 님, 2019년 9월 16일
Dear Guest, Thank you for your review. I hope overall you had a nice stay at our hotel. Best regards,

6/10 - 괜찮아요

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별로예요: 청결 상태
2019년 8월에 3박 숙박함
답변 제공: KLM 님, 2019년 9월 6일
Dear Guest, Thank you very much for taking your time and giving us your feedback. We trust you had a good stay at The Portobello Hotel. Best Wishes, Management

6/10 - 괜찮아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel has charming and tastefully decorated rooms, a friendly and helpful staff, and is in an upscale and attractive section of London. However, our bathroom was unusually small for most human occupants, and I don't think that it would have been been allowed in a US city. Although the hotel abutted on a charming garden, hotel guests were not allowed to use it, as it was restricted to other homeowners in adjacent town homes and apartments. Finally, I was disappointed that the reservation that Expedia sent to us did not specify that the room rate did not include the cost of the continental breakfast, event though there was a notice in our room that stated that it did. It was only after I complained to the manager after a staff person wanted to charge us for our breakfasts that she agreed to waive the charges.
2019년 8월에 3박 숙박함
답변 제공: Attila 님, 2019년 9월 4일
Dear Guest, Thank you for leaving a review. We offer different rate plans with and without breakfast to give travellers more options as they might want to experience having breakfast in some of the nice little coffee shops or breakfast places in the area and can save a some money by not spending it on breakfast at the hotel. About the size of the bathrooms: I am really sorry you found your bathroom with walk-in shower too small but allow me to let you know we are in the process of redesigning our bedrooms which means bathrooms of lower category rooms will be more spacious. I can only encourage more people to read reviews and enquire about bathroom sizes, hotel amenities or virtually anything by email or via telephone (around the clock) before making a booking in order to avoid any disappointment. Please note that we are here to help and nothing makes us happier than seeing that our hotel met our guests' expectations. Best wishes,

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: KLM 님, 2019년 9월 6일
Dear Guest, Thank you for your feedback following your recent stay with us. We hope to accommodate you again in near future. Best Wishes, The Portobello Hotel Team

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel lovely.. staff lovely... room and bathroom gorgeous. We accidentally left our wallet and purse with a large amount of cash which was safely waiting for us 3 days later... very grateful. Excellent staff.
2019년 8월에 1박 숙박함
답변 제공: KLM 님, 2019년 8월 27일
Dear Guest, Thank you very much for your great feedback following your recent stay with us. We really appreciate kind words regarding our staff and the service you received. Once again, thank you for your comments and we are looking forward to welcoming you back at The Portobello Hotel very soon. Best Regards, Management

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: KLM 님, 2019년 8월 27일
Dear Guest, Thank you for your feedback. We trust you had a good stay at The Portobello Hotel and looking forward to welcoming you back soon. Best Regards, Management