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레지던스 인 바이 메리어트 다운타운 롱 비치 여행 후기

3 out of 5
레지던스 인 바이 메리어트 다운타운 롱 비치
600 Queensway Drive, Long Beach, CA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 653개" "
평점 8 - 좋아요. 1008개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 66개" "
평점 4 - 별로예요. 1008개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 35개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Hyun Soo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

James 님, Sacramento

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Just up the temp in the hot tub
2024년 5월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 11일
Thank you for sharing your feedback we greatly appreciate it.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My checkin was excellent and customers service was superior!
2024년 5월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 11일
We love to hear this! Thank you so much for sharing. We appreciate your feedback.

10/10 - 훌륭해요

David 님, Lincoln

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and welcoming staff across the hotel. A complimentary breakfast, which was a nice surprise, the only downside is that there are no facilities immediately around the hotel. It is, however, 20 minutes walk across the bridge to Long Beach.
2024년 5월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 11일
Thank you so much for sharing about our team I will definitely share with them. We appreciate your feedback.

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 11일
Thank you so much for your feedback greatly appreciated.

10/10 - 훌륭해요

Aveline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to the cruise terminal
2024년 5월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 8일
Thank you so much for your feedback. We appreciate it .

10/10 - 훌륭해요

Victoria 님, Lindsay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, awesone staff.
2024년 3월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 7일
Thank you so much, I will share this with team. We appreciate the feedback.

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 6박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 7일
Thank you so much for your feedback greatly appreciated. Hope to see you soon.

10/10 - 훌륭해요

Bryan Cliford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is really good, clean and overall the staff is reaaly nice
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 7일
Thank you so much for your feedback greatly appreciated. Hope to see you soon.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 7일
Thank you so much for your feedback greatly appreciated. Hope to see you soon.

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 1일
Thank you for your feedback, we greatly appreciated.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was great. Very welcoming and accommodating when we asked to check in early and later asked for them to hold our luggage after checkout. Red bus/Passport route stops at the hotel which made for free rides to and from Shoreline Village.
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 1일
Thank you for your feedback, we greatly appreciated. We are so happy to hear that we were able to accommodate. We hope to see you again soon.

6/10 - 괜찮아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was hard to get to. Our driver that lived in California struggled to figure out how to get to this property. We had a friend who came to pick us up for dinner and struggled to get to this property. It was a great hotel but terrible to get to.
2024년 2월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 1일
Thank you for the feedback, We recognize your time is valuable and appreciate the feedback you have provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Your comments are very important and will be shared with our team so that we can continue to improve our services and provide our guests with a memorable hotel experience.

10/10 - 훌륭해요

Luis

가족 여행
Great service
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 5월 1일
Thank you for your feedback, we greatly appreciated.

10/10 - 훌륭해요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Room, Clean, Quiet and staff were very nice.
2024년 2월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 27일
Thank you so much for your feedback we greatly appreciated. We hope to see you again if your ever find yourself back in Long Beach.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and a bit away from downtown, but very easy to access downtown Long Beach by the bridge. Nice walking trail nearby. Rooms large and well appointed.
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 23일
Thank you so much for the feedback, we are glad you enjoyed your stay!

10/10 - 훌륭해요

Marina R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay pre cruise. Great location
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 21일
We are happy to hear you enjoyed your stay! Thank you so much for your feedback, we appreciate it.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 15일
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you soon.

10/10 - 훌륭해요

Yvette

연인과의 여행
좋아요: 편의 시설/서비스
Nice and clean
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 15일
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you soon. I'll be sure to share with team.

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice clean room and hotel. included breakfast was great. there are no amenities directly around the hotel but it is only a short walk, scooter, or car across the bridge to lots of options
2024년 4월에 5박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Abeer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night before our cruise. Hotel is very clean with large rooms, kitchens with full fridge and great views of the port. Staff is friendly and check-in was seamless. There was a good variety of options for breakfast.
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

4/10 - 별로예요

Britianey

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ceiling light fixture leaked onto the kitchen floor overnight and I slipped in a puddle I couldn’t see. The staff was friendly but they didn't do anything but remove my parking for 1 day for me slipping in a puddle of water that leaked from their light fixture. I also took a video. As far as views it’s beautiful at night, but there was also a lot of trash in the harbor and it looked disgusting to view during the daytime.
2024년 3월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 27일
Thank you for taking the time to share with us your recent experience at the Residence Inn Downtown Long Beach. I am sorry to read your recent stay with us was not a truly exceptional experience. Please accept our sincere apology. Your feedback has been passed on to our Senior Leadership Team to review. We would like the opportunity to speak if you'd like please call us.Thank you again for sharing your experience and providing us with this valuable feedback.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Residence Inn Downtown Long beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

6/10 - 괜찮아요

Meg 님, Peoria

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 15일
Thank you for taking the time to share with us your recent experience at the Residence Inn Downtown Long Beach. We recognize your time is valuable and appreciate the feedback you have provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have shared your feedback with all departments. Thank you again for sharing your experience, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the Long Beach area.

8/10 - 좋아요

HECTOR 님, FRESNO

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is in good condition and on the newer side.
2024년 3월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Lourdes 님, Murrieta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 15일
Thank you so much for your feedback. We are happy to hear that you enjoyed your stay with us. We hope to see you soon.

10/10 - 훌륭해요

Patricia

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
View
2024년 3월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

8/10 - 좋아요

Lucinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in
2024년 3월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We Love to hear we could make it easier for you. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Freddy 님, Potomac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Merissa at the check in desk was fantastic! We waited a little longer for an 11th floor suite which had amazing views. She took great care of us. All staff were just on top of their game. Highly recommended.
2024년 3월에 1박 숙박함
답변 제공: Jocelyn With Residence Inn 님, 2024년 3월 26일
Hi Linda, Thank you so much for sharing your experience with us. I will pass this message along to Marrissa as I'm sure she will be happy to hear.

10/10 - 훌륭해요

christen-shamay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Jocelyn With Residence Inn 님, 2024년 3월 23일
Thank you for staying with us at Residence Inn, we appreciate your feedback and hope to see you again soon.

2/10 - 너무 별로예요

Michael

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worst hotel ever
2024년 3월에 1박 숙박함
답변 제공: Residence Inn 님, 2024년 3월 22일
Dear Michael,Thank you for taking the time to share with us your recent experience at the Residence Inn Downtown Long Beach. We recognize your time is valuable and appreciate the feedback you have provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have shared your feedback with all departments. Thank you again for sharing your experience, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the Long Beach area. Sincerely, Jocelyn Operations Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful. The breakfast had something for everyone. The room had anything we could possibly need.
2024년 3월에 3박 숙박함
답변 제공: Jocelyn with Residence Inn 님, 2024년 3월 23일
Thank you so much for your feedback we greatly appreciate it. We hope you stay with us if you are ever back in Long Beach.

10/10 - 훌륭해요

Diane

2024년 3월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Jessie

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located to cruise terminal. Staff was great@
2023년 12월에 1박 숙박함
답변 제공: Jocelyn with Residence Inn 님, 2024년 3월 23일
Thank you much appreciate your positive feedback I will definitely share with the team. We hope to see you soon if you are ever in Long Beach.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very professional well run hotel
2024년 2월에 3박 숙박함
답변 제공: Jocelyn with Residence Inn 님, 2024년 3월 23일
We appreciate your kind feedback. We hope to see you soon.

8/10 - 좋아요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service!
2024년 2월에 3박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
Thank you so much for your feedback. Greatly appreciated.

6/10 - 괜찮아요

Ceyzanne 님, Tenino

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We recognize your time is valuable and appreciate the feedback you have provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Your comments are very important and will be shared with our team so that we can continue to improve our services and provide our guests with a memorable hotel experience. Thank you again for sharing your experience and providing us with this valuable feedback.

8/10 - 좋아요

Rebeca

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
El lugar es hermoso. La alfombra no permite mover con facilidad las maletas y no habia nadie que nos ayude. El desayuno de terror. Se habian acabado los panes, el huevo, la mezcla de los waffles, el yogurt, cafe, (entre otros) y teníamos q pedir que lo repongan y esperar un monton para que lo hagan. El personal no estaba oendiente.
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
Reconocemos que su tiempo es valioso y agradecemos los comentarios que ha proporcionado. Como nos enorgullecemos de brindar una experiencia memorable en el hotel durante sus viajes, lamentablemente no hemos alcanzado nuestro objetivo durante su reciente estadía. Por favor, acepte nuestras sinceras disculpas. Sus comentarios son muy importantes y serán compartidos con nuestro equipo para que podamos seguir mejorando nuestros servicios y ofrecer a nuestros huéspedes una experiencia inolvidable en el hotel. Gracias nuevamente por compartir su experiencia y proporcionarnos estos valiosos comentarios.

10/10 - 훌륭해요

James

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Residence Inn 님, 2024년 4월 10일
Thank you so much for your feedback. Greatly appreciated.

10/10 - 훌륭해요

Keilah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
2024년 2월에 3박 숙박함
답변 제공: Residence Inn Downtown LB 님, 2024년 4월 10일
Thank you so much for your feedback. Greatly appreciated.

6/10 - 괜찮아요

Kristina 님, Carlsbad

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We recognize your time is valuable and appreciate the feedback you have provided. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Your comments are very important and will be shared with our team so that we can continue to improve our services and provide our guests with a memorable hotel experience. Thank you again for sharing your experience and providing us with this valuable feedback.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean, Big rooms, 2 bathrooms, was an awesome way to spend time w family, but have privacy.
2024년 2월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you and your family enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Isiah

2024년 2월에 2박 숙박함
답변 제공: Residence Inn Downtown Long beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Vi

2024년 2월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
Thank you for sharing your feedback we greatly appreciate it.

10/10 - 훌륭해요

Rassi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
We are glad you enjoyed your stay with us. Thank you so much for your feedback. We hope to see you soon.

10/10 - 훌륭해요

Hope

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have enjoyed my stay here! It is convenient to the ship port (@ a 15 - 20 min walk along the water). Check out time is 12, which is much better than many hotels. There is nothing around the hotel, so you either have to eat at an expensive restaurant 10 min walk away or cross the Long Beach Bridge, which is a maybe 20 min. walk to get to the touristy shopping area of Long Beach. There's also a pretty walk by the water away from the restaurants (it's hard to describe, but you can look at a map). The hotel was nice. There's a beautiful lap pool outside, but alas, it was too chilly to swim. The breakfast was awesome (could of used some more fresh fruit would be my only complaint). Our TV did not work when we checked in. I called the front desk and it was Immediately taken care of and the people who worked on it were friendly and fun. The other staff that I encountered were helpful. The work out room was ample, but needs a new floor. I def. would recommend this spot if you need somewhere to chill before your cruise. If you're not cruising, I'd recommend the busier side of Long Beach.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jack

2024년 2월에 2박 숙박함
답변 제공: Residence Inn Downtown Long Beach 님, 2024년 4월 10일
Thank you so much for your feedback. Greatly appreciated.