Thank you for taking the time to leave this wonderful rating, Youn! We hope to see you again soon at Mosaic Hotel so we can share yet another amazing experience!

Sheryl, we regret to hear about the issue you experienced with the air conditioning. Your comfort is our top priority and we assure you this is not the norm. If a similar issue arises on any future stays, we encourage engaging with our dedicated team members so we can help improve the situation right away. We hope to better serve you in the future.

Dennis, thank you for the 5-star review. We're thrilled to hear that you had a delightful stay at Mosaic Hotel. We understand your thoughts on the parking fee. Our intent is to provide the best quality with all of our services, including secure parking. We are grateful for your understanding, and we look forward to your next visit.

Jennifer, your words are music to our ears! We're thrilled you adore the Mosaic Hotel and appreciated the warm hospitality of our team members, especially Renee. It's fantastic to hear that breakfast and mimosas added to your experience. We eagerly await your return for many more memorable stays.

Rebecca, it is unfortunate to hear about the disturbances you experienced during the night and your need for additional comfort that was not addressed promptly. Your concerns have been noted and will be used to ensure such instances are managed more efficiently in the future. It's pleasing, however, to hear that our location was convenient for your needs. We hope you'll give us a chance to provide better service in the future.

Lucy, thank you for taking the time to leave a review. We understand that the size of the room wasn't as spacious as you expected. We strive to maintain a variety of room layouts to cater to different needs, and this feedback proves valuable in future improvements. Thanks again for your comments.

Thank you for the excellent rating, Kristina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Mosaic Hotel! We look forward to hosting you again soon.

Rhonda, it's wonderful to see your top score for Mosaic Hotel! We are glad to hear you had a great experience. Our team is always on hand to ensure your stay is memorable and we can't wait to welcome you back on your next visit.

Darren, it's disheartening to see that your experience didn't meet expectations. Rest assured, we're dedicated to continual improvement and your feedback is crucial in this process. We hope for the chance to exceed your expectations during a future stay.

Paul, we're delighted to hear you enjoyed your stay at Mosaic Hotel, especially our advantageous location, pristine premises, and approachable team members at the front desk. It's great to know that our well-prepared rooms and the value we offer met your expectations. We can't wait to serve you again in the future.

Jane, it's regrettable to hear that your stay fell short of expectations in terms of room size and cleanliness. We apologize for any inconvenience caused by noise and the view from your room. On a brighter note, it's good to hear you found our team members to be welcoming and helpful, and that you enjoyed our food as well as the lobby and pool area. Your feedback is crucial for our improvement and it will be shared with the relevant departments.

Ryan, we appreciate your kind feedback following your stay at Mosaic Hotel. It's always heartening to hear that our meticulous cleaning standards and comfortable accommodations met your expectations. Nonetheless, we have taken note of the noise disturbance you experienced for our ongoing efforts to enhance guest comfort. Additionally, we're delighted our team members were able to assist and make a positive impact during your stay. Looking forward to your return visit in the future.

Mark, thank you for your 5-star rating on Expedia of Mosaic Hotel. It appears you enjoyed your stay with us! We look forward to hosting you again in the future.

Thank you for the fantastic rating, Brendon!We strive to make all of our guests feel welcome and relaxed during their time at Mosaic Hotel! We can't wait to see you again soon.

Igor, thank you for your Expedia review. We're delighted to hear you had a pleasant experience at Mosaic Hotel. Your kind words are appreciated and we look forward to hosting you again in the future.

Rhonda, thank you for sharing your lovely feedback. We're thrilled to learn that your time at the Mosaic Hotel was well-spent and you appreciated our cleanliness, tranquility, and remarkable team members. It's also great to know that our location added convenience to your stay. We can't wait to welcome you back for another memorable experience!

Caryn, thank you for your feedback. We regret that the external room access did not meet your expectations and understand how important a quiet environment is for a restful stay. We value your experience and would appreciate the chance to improve your future visits. Please consider discussing your preferences with our dedicated team members at the front desk during your next stay so they can assist in ensuring your comfort.

Celeste, we appreciate your straightforward feedback, and regret that some aspects of your stay didn't meet your expectations. We're sorry for the lack of comfort you found in the room and also wish your dining expectations had been met. We understand your concerns about the towel distribution and will address it promptly. On a positive note, it's pleasing to hear complimentary words about our colleagues in housekeeping. Thank you for sharing your experience. We aspire to improve upon the areas you've mentioned for a better visit in the future.

Audrey, thank you for sharing your observations. We regret to hear about the unpleasant aroma in your accommodation and any inconvenience caused by the charging facility. When it comes to amenities like our cup coverings, we strive to maintain high standards of sanitation. Undeniably, your experience is not in line with our usual guest expectations. We encourage you next time to inform our team members during your stay so any issues can be swiftly addressed. We hope you give us another opportunity to provide a more comfortable stay in the future.

We appreciate your lovely rating, Lily!The satisfaction of our guests is important to us so we can't wait to see you back again at Mosaic Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Alex, thank you for your kind comments. Our Mosaic Hotel team is delighted to know you found them friendly and enjoyed the hotel's close proximity to shopping areas. We're looking forward to your next visit.

Philip, thank you for choosing Mosaic Hotel and taking the time to rate your stay. We're glad to see it was largely a positive experience. We would love to hear more about your stay when you get the chance. Looking forward to hosting you again in the future.

Richard, it's great to hear that you had an enjoyable stay at Mosaic Hotel. We agree, our boutique style does offer a unique charm to our guests' experiences. We hope to welcome you back again soon.

Thank you for providing feedback. We appreciate that you enjoyed your stay overall at Mosaic Hotel. However, we regret hearing about your bathroom inconvenience. Your experience has opened our eyes to possible improvements in providing adequate bathroom amenities for all our guests. Rest assured, your feedback has been duly noted and will be addressed accordingly. We hope to have the opportunity to provide you with a flawless stay in the future.

Antonio, it's disappointing to hear about the issues you encountered during your stay. All feedback is utilized to improve guest experiences, and it's clear that we did not meet your expectations. We regret that cleanliness and room conditions were a concern; these are usually areas where we excel. Similarly, we're sorry to hear about your frustration regarding the attention and response from our team members. Your remarks regarding water issues have also been noted and passed on to the relevant department. We constantly strive for excellence, and we believe every guest deserves a seamless stay. Despite your experience, we hope to have another opportunity to deliver a more satisfactory experience in the future.

Allison, we regret to hear about the insufficiency in towels and toiletries during your stay. High-quality service is our priority, so it's disappointing to learn we fell short. We are working to address your concerns to avoid a similar incident. Your feedback is essential to our commitment to continuous improvement, and we hope to exceed your expectations on your next visit.

Thank you for the great rating, Nicola!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Mosaic Hotel. We'd like to share an even better experience with you soon.

Philip S, we appreciate your feedback and are glad to know that you found our location convenient. We're sorry to hear about any perceived shortcomings in our service and facilities. Our guest room design including the bathrooms tries to maximize functionality within the space. Lastly, we take your feedback about the reception seriously and will work towards improvements. We hope for a chance to better serve you again in the future.

Thank you for the 4-star rating, Andres!We are delighted to see that you had a wonderful time at Mosaic Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Marshall, we're thrilled to hear your glowing remarks about the Mosaic Hotel. We take pride in our optimal location and it sounds like you took full advantage of it! It's fantastic to hear how you appreciated the assistance from Phillipa and Bob. Their dedication to guests' comfort is indeed impressive. Your commendation is a testament to our team members' commitment to delivering an unforgettable stay. Thanks a lot for your review. We hope to have the opportunity to serve you again on your next visit to Beverly Hills.

Kim, it's unfortunate to hear about the noise disturbance you experienced during your stay. Please accept our sincere apologies. We understand the importance of having a peaceful environment when staying with us. We have a procedure to handle such disturbances and it seems it may not have been effective this time. Also, it appears there may have been a misunderstanding with the reception, as every room is expected to offer a quiet and comfortable experience. All your feedback is vital in our effort to continually improve our services and your comments have been shared with our team. We hope you will reconsider and give us another opportunity to demonstrate better hospitality in the future.

David, it's wonderful to learn that you found Mosaic Hotel's compact boutique-style appealing and our team members friendly and helpful. We appreciate your comment about the in-building noises and assure you that we continuously look into enhancing every aspect of our guests' stay. We're also pleased that you appreciated the cleanliness and spaciousness of your room, as well as the flexibility of our windows. Your note on parking is well taken; it offers our guests convenience which carries a cost. We hope to welcome you again soon.

We appreciate your feedback and apologize for any inconveniences caused during your stay. It is disheartening to hear that our team members may not have met your expectations and we're sorry for any cleanliness issues you encountered. Your feedback regarding the parking fee is noted. We are glad you found the location suitable for your needs and regret to hear that you felt the overall value was not up to par. We will use your insights to strive for improvement, as guest satisfaction is our primary goal.

Francisco, it's wonderful to hear that your time at Mosaic Hotel was fantastic! We take pride in delivering memorable stays for our guests and we're delighted we achieved that with you. It would be a privilege to host you again. Safe travels until then!

Gemma, it's delightful to learn you enjoyed your stay at Mosaic Hotel. Positive feedback like yours is always a great motivation for our team members. We appreciate your high rating and look forward to welcoming you back on your next visit.

Deeana, thank you for sharing your recent experience. It's concerning to hear about your concern regarding the star rating and how some aspects of your stay did not align with your expectations. Apologies for any inconvenience due to the restaurant's operating hours and lack of room service. Your comments about the room aesthetics and odd scent are noted and will be communicated with our team. Your feedback is essential for us, as it aids us in embodying the high standard you would expect from a city like Beverly Hills. We hope to have another opportunity to demonstrate our commitment to your comfort and satisfaction in the future.

Rebecca, it's great to hear your stay at the Mosaic Hotel met your expectations. Our team members take pride in delivering excellent service while ensuring your stay is peaceful and comfortable and it's wonderful to know that your stay reflected this. We wish to welcome you back in the future!

Steven, we appreciate your feedback. We are sorry to hear about the inconvenience related to retrieving ice and the unusual scent in the hallways. It's possible that the observed odor could be related to ongoing maintenance. Rest assured, we always strive to provide a great experience for guests, so your comments will definitely be taken into consideration. We hope to demonstrate improvements on your next stay.

We appreciate the feedback, Jennifer.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

Thanks for the perfect rating, Eric!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Mosaic Hotel.Have a wonderful day!

Stephanie, we're thrilled to know that you enjoyed your stay at the Mosaic Hotel. It is our pleasure to offer you an enjoyable experience. We hope to see you again on your next trip.

Augusta, it's wonderful to hear that you thoroughly enjoyed your weekend at Mosaic Hotel. We also note your comments regarding the tea bags, and we'll certainly look into this matter to ensure our guests' comfort. Thanks for sharing your experience and we're eager to welcome you back soon!