Thank you for staying at the SpringHill Suites Louisville Airport. We are glad you had a good stay and enjoyed the in room amenities. Please come back again. Sincerely, Mark Kuiper

Thank you for taking the time to review your stay, I'm happy to see you was pleased with the location of the airport and hotel. We look forward to seeing you again.

Thank you so much for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see that you enjoyed your stay, our staff and our property. We all love what we do and it makes it even more rewarding when we hear that we are doing it right!

Dear Hayward,Thank you for taking the time share your feedback of your clean comfortable and relaxing stay. We look forward to seeing you again during your next visit to Louisville..

Thank you for taking the time to review our property. If there is anything we could have done better, please let us know. We look forward to seeing you again.

Thank you for rating your stay experience.

Thank you for taking the time to review your stay with a our property. We are pleased to hear that you experienced a professional and welcoming stay. We look forward to seeing you again..

Dear Tiffany,We noticed that on the review you scored us pretty low, indicating an opportunity for improvement. Can you possibly give us some specific feedback so that we may improve in those areas? Your feedback and response would be so helpful to us in giving even better guest service!Again, thank you for staying with us and sharing your experience, without the help from guests like you we could not improve our overall guest service. If there is anything further that I can do, please do not hesitate to reach out to me directly.

Thank you so much for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see that you enjoyed your stay, our staff and our property. We all love what we do and it makes it even more rewarding when we hear that we are doing it right!

Thank you for taking the time to respond to our survey regarding your recent stay with us. We value all of our guest feedback and see it as an opportunity to improve our guest experience! It’s always our sincere hope that all of guests have an exceptional stay. We strive to achieve superior guest satisfaction at our property, and to hear that we have not exceeded your expectations is disappointing to us.

Dear Katie,Thank you for taking the time to share your experience and encounter of our great quality guest room. We look forward to seeing you again.

Dear Larkisha,We are pleased to hear that you will continue to return to our hotel during your visit to Louisville. It's always great to hear that our team help provide a wonderful stay experience. We look forward to seeing you again.

Thank you for taking the time to rate your stay experience. We look forward to seeing you again.

Thank you for taking the time to rate your stay experience.

Thank you for taking the time to respond to our survey regarding your recent stay with us. We value all of our guest feedback and see it as an opportunity to improve our guest experience! It’s always our sincere hope that all of guests have an exceptional stay. ***As a Hilton Honors member, you are among our most valued guests.*** We strive to achieve superior guest satisfaction at our property, and to hear that we have not exceeded your expectations is disappointing to us.I wanted to take a moment and personally apologize for your experience during your recent stay with us. I am so sorry you found an unpleasant guest room and breakfast experience. I can completely understand how inconvenient and frustrating that can be, which is never acceptable for our guests. I will be sharing your comments with our entire team in an effort of continued training to ensure the best possible experience for or guests. Please feel free to contact me if you would like to discuss your stay further

Thank you for taking the time to review your stay. We are pleased to see that you enjoyed your stay.

Thank you.

Thank you we are pleased to hear that you and your family enjoyed our complimentary breakfast and indoor pool. We look forward to seeing you and the family during your next visit to Louisville area.

Thank you for taking the time to review your stay with us.

Thank you for taking the time to review your stay. I would like to take the time to apologize that our property does not have room service/ valet service. The front desk and market area is open 24/7. Not having water available in our market is below our standard and I will research this incident to see how we can in the future not miss the mark of providing perfect customer service.

Thank you for taking the time to share your experience of a very clean stay. We look forward to seeing you again..

On behalf of the entire hotel team, I want to thank you for sharing about your comfortable, clean stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you.

Dear Heather,Thank you for taking the time to review your stay. I would like to apologize your experience of a wet floor in your guestroom which is below our standards for all our guests. We strive daily to give perfect service and I would like to apologize for this miss communication, we were instructed that you would give instructions if you wanted to move rooms, During the wait time of not receiving instructions to move room we proceeded to sale our guests room after 2pm. I will be speaking to our maintenance department regarding the incomplete workorder, I am truly sorry you did not find your carpet dry when you returned. Please feel free to reach out to us if there is anything else we can do for you at this time.

ALL 10Thank you so much for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see that you enjoyed your stay, our staff and our property. We all love what we do and it makes it even more rewarding when we hear that we are doing it right! We hope that the next time your travels bring you back to Louisville area that you will choose to stay with us again.

Thank you for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see how much you enjoyed our shuttle service and breakfast during your stay; we all love what we do, and it makes it even more rewarding when we hear that we are doing it right!

Thank you for your review regarding our property location and taking the time to rate your stay perfect. We look forward to seeing you again during your next visit to the expo center.

Thank you for taking the time to review your stay, we are pleased to hear that you received great service from our team and shuttle service.

Thank you so much for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see that you enjoyed your stay, and Lavern pleasant service. We all love what we do, and it makes it even more rewarding when we hear that we are doing it right! We hope that the next time your travels bring you back to Louisville area that you will choose to stay with us again.

Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your clean guestroom. Along with the staff providing hospitable service.

Thank you for taking the to review your stay. Please feel free to reach out regarding your stay concerns.

Thank you.

Thank you.

Thank you for your perfect rating.

Thank You for taking the time to rate your stay. We are pleased to see your experience was a 10 out of 10. We look forward to seeing you again.

Thank you for taking the time to respond to our survey regarding your recent stay with us. We were thrilled to see how much you enjoyed our staff during your stay; we all love what we do and it makes it even more rewarding when we hear that we are doing it right! We value all of our guest feedback and see it as an opportunity to improve our guest experience! It’s always our sincere hope that all of guests have an exceptional stay. Your comments regarding the AC and comfortability of the bed has been shared with our maintenance team and all leaders.We look forward to seeing you again in the future.

Thank you for taking the time to rate your stay with us.

Thank you for taking the time to rate your stay experience.

Thank you for taking the time to respond to our survey regarding your recent stay with us. We value all of our guest feedback and see it as an opportunity to improve our guest experience! It’s always our sincere hope that all of guests have an exceptional stay. We noticed that on the scale you rated, you scored us pretty low, indicating an opportunity for improvement. Can you possibly give us some specific feedback so that we may improve in those areas? Your feedback and response would be so helpful to us in giving even better guest service!Again, thank you for staying with us and sharing your experience, without the help from guests like you we could not improve our overall guest service.

Thank you for taking the time to review our property.

Thank you for taking the time to review your stay, I am sorry to hear that you had trouble with your shower during your stay. Our goal is to provide you a perfect stay from home. I apologize we missed the opportunity to service your room or provide you with a better working shower. We hope to see you again.

Thank you for taking the time to review your stay. I would like to apologize you found your guest room shower below standard. Upon your request I was able to change you to a better room. If there is anything else, I can do for you please let me know.

I am pleased to hear that Gloria provided an awesome check in experience for you with recommendations for the area. Thank you for taking the time to review your stay. We look forward to seeing you again.

Thank you for taking the time review your clean stay experience. We are pleased to hear everything was a 5-star rating besides the airplanes. I am sorry to hear that you did not enjoy a good night sleep due to our neighbors at the airport. We will be happy to provide our sound machine and ear plugs during your next visit. we look forward to seeing you again.