로어 맨해튼, 뉴욕의 스파가 있는 리조트 및 호텔

"COCKROACH 1. While I was lying on the bed, a cockroach came down the wall... 2. The front desk manager who was a short, overweight Black woman was very rude. She didn't answer correctly, didn't give a look while talking, and especially gave wrong information on the parking lot which needed hotel vouchers to get a discount(but she said nothing about it even though I asked twice) I stayed 3/1-3/2 and she was on the front 2nd Mar 2025 9:00am 3. Heater was not working and was freezing cold. After changing the room it was working.. 4. Noise from the other room."