야외 수영장

아스토리아 플라자 여행 후기

4 out of 5
아스토리아 플라자
15 J Escriva Drive, Ortigas Business Dis, Pasig, Manila

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 248개 이용 후기 중 95개" "
평점 8 - 좋아요. 248개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 248개 이용 후기 중 37개" "
평점 4 - 별로예요. 248개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 248개 이용 후기 중 7개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

doyoub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장으로 와서 저렴하게 지낼 수 있는 좋은 호텔
주변에 한국 음식점도 많고... 출장 와서 지내기에는 좋습니다.
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

SANGYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 숙박지
아스토리아 스위트룸에 숙박했습니다. 가족이나 단체로 쓰기에 최고입니다.
2019년 1월에 5박 숙박함

6/10 - 괜찮아요

eunha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

편하긴 함.
편하긴 함.

10/10 - 훌륭해요

Kristine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious.
2024년 4월에 2박 숙박함

8/10 - 좋아요

DIANA

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
No hot water! If it would be based on international standards, water would be warmer. All in all, staff are very courteous.
2024년 4월에 4박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 4월 18일
Dear DIANA,We apologize for the inconvenience caused by the issue with the hot water. We appreciate your feedback and will work to improve our services to meet international standards. Thank you for acknowledging our courteous staff. We hope to have the opportunity to provide you with a better experience in the future.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Vivienne 님, San Jose

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Internet is poor
2024년 3월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 4월 12일
Dear Vivienne,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with our internet service. We are continuously working to improve our services and will consider your comments to enhance the internet experience for all our guests. If there is anything specific we can do to address your concerns, please feel free to reach out to us directly. Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Beverly

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were professional, helpful, warm and friendly. Ella at the front desk was very accommodating to our needs.
2024년 3월에 4박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 4월 12일
Dear Beverly,Thank you for sharing your positive experience as a guest at Astoria. We appreciate your kind words about our staff, particularly Ella at the front desk. We strive to provide exceptional service to all our guests and we are pleased to hear that we were able to accommodate your needs. We hope to welcome you back in the future. Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Leilani

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really beautiful apartment! Breakfast was delicious and had a lot of options. Room was perfect - only downfall was the slow elevator.
2024년 3월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 3월 27일
Dear Leilani,Thank you for staying with us and for your feedback. We are delighted to hear that you enjoyed the breakfast and found the apartment to be beautiful. We apologize for any inconvenience caused by the slow elevator and appreciate your understanding. We hope to welcome you back in the future.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

MARIANNE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Apt style living
2024년 2월에 6박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 3월 18일
Dear MARIANNE,Thank you for your feedback on Astoria! We are glad you enjoyed your experience with our apartment-style living. If you have any further comments or suggestions, please feel free to share them with us. We appreciate your input!Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Erma

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easily accessible, very helpful and friendly staff, great food, and clean nice rooms. The bathrooms gets flooded though during showers without the presence of any enclosure.
2024년 2월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Erma,Thank you for taking the time to share your feedback about your recent stay at Astoria Plaza. We are thrilled to hear that you found our staff helpful, enjoyed the food, and liked the cleanliness of our rooms. We appreciate your feedback about the bathrooms and will certainly consider this for future improvements. We hope to welcome you back soon!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very nice experience. The staff was very friendly and the service was excellent.
2024년 2월에 11박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Rick,We are delighted to hear that you had a positive experience during your stay at Astoria Plaza. We greatly appreciate your kind words about our friendly staff and excellent service. If you have any further feedback or if there is anything else we can do to enhance your future visits, please let us know. Thank you for choosing Astoria Plaza, and we look forward to welcoming you back in the future.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, staff friendly, great service.
2024년 2월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Maria,Thank you for taking the time to leave us a positive review. We are delighted to hear that you found our facilities clean, and our staff friendly, and enjoyed great service during your stay at Astoria Plaza. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience. Thank you for choosing Astoria Plaza.Always your Astoria,The Astoria Plaza Management

4/10 - 별로예요

Venice

별로예요: 청결 상태
Customer service is good, employees were courteous. Im complaining about the bathroom, the tub, the tiles are dirty.
2024년 1월에 3박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Venice,Thank you for providing your feedback on your recent stay at Astoria Plaza. We are glad to hear that you found our customer service to be good and our employees courteous. We apologize for the cleanliness issue you experienced in the bathroom. Please be assured that we will address this matter with our housekeeping team to ensure that such oversights are not repeated in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience. Thank you again for choosing Astoria Plaza.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Georgia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Georgia,Thank you for your positive feedback! We are delighted to know that you found our hotel to be satisfactory. We appreciate your kind review and look forward to welcoming you back to Astoria Plaza in the future.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Georgia

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a 2 bedroom suite for our family of 5 and it was more than enough room for all of us. The breakfast buffet at the ground floor can be booked together with your reservation or as an add-on when you arrive as needed and we highly recommend it. Because of the great variety and delicious selection you can technically have brunch and not need to eat lunch! They have a shuttle to SM Megamall and to another mall on a scheduled twice a day pick-up and drop off which we didn’t need to use during our stay. We found a faster turn around time laundry by walking along the street near the hotel that was inexpensive versus waiting a week for the hotel to subcontract the same laundry somewhere else. The customer service is great and the staff is friendly! The place it a bit run-down with deferred maintenance which can be overlooked because of the food and and the space provided. One downside is that the 3 days we were there we had to keep calling the front desk because of cockroach activity in the kitchen. I appreciate being able to have a luggage scale delivered to our room during the night before our flight. I also appreciate the window AC in each bedroom and living room that made the stay comfortable. We don’t mind booking a stay there again!
2024년 2월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Georgia,Thank you for taking the time to share your experience at Astoria Plaza. We are glad to hear that the 2-bedroom suite provided ample space for your family and that you enjoyed the breakfast buffet. We appreciate your feedback regarding the shuttle service, laundry options, and the friendliness of our staff.We apologize for any inconvenience caused by the maintenance issues and the cockroach activity during your stay. Please be assured that we take such concerns seriously and will address them promptly to ensure a more comfortable experience for our guests in the future.Thank you for choosing Astoria Plaza, and we hope to welcome you back for an improved stay.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff , all of them were fantastic. The bathrooms were poorly designed, and a total pain to take a shower in.
2024년 1월에 20박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear John,Thank you for taking the time to provide your feedback. We are delighted that you found our staff to be fantastic. We apologize for any inconvenience you experienced with the design of the bathrooms and will consider your comments to improve our facilities for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing Astoria Plaza.Always your Astoria,The Astoria Plaza Management

4/10 - 별로예요

maria elena

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its big but needs repair in a lot of areas
2024년 1월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 1일
Dear maria elena,Thank you for your review of Astoria Plaza. We appreciate your feedback and are glad to hear that you enjoyed your stay with us. We strive to provide the best possible experience for our guests, so if there is anything specific that you feel could be improved upon, please let us know. We value your input and hope to have the opportunity to welcome you back in the future.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

ANABELLE

2024년 1월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 2월 1일
Dear ANABELLE,Thank you for choosing Astoria Plaza for your stay! We are delighted to hear that you loved your experience with us. Our team works hard to provide excellent service and create a comfortable environment for our guests. We hope to have the opportunity to welcome you back in the future. Thank you again for your review!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Attala

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stay at Astoria every time I travel to Philippines, staff are friendly, seamless check ins and out. The buffet is a little pricey but the property is walking distance to malls and lots of food choices in the neighbourhood. Rooms has kitchen complete of kitchen supplies and a living room to hang out with guests.
2024년 1월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 10일
Dear Attala,Thank you for taking the time to leave such a positive review of your experience at Astoria Plaza. We are thrilled to hear that we were able to accommodate your special request and make your nephew's birthday surprise a memorable one. Our team takes pride in providing excellent service and we are delighted that you found our staff pleasant and helpful. We look forward to welcoming you back for another stay in the future. Thank you for choosing Astoria Plaza!Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Alfonso

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 10일
Dear Alfonso,Thank you for your review! We're thrilled to hear that you enjoyed the great views, spacious and clean suites, as well as the friendly and attentive staff at Astoria Plaza. We strive to provide the best experience for our guests, and it's wonderful to know that we succeeded in doing so during your stay. We look forward to welcoming you back in the future!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views. Suites are spacious and clean. Staff are friendly, helpful and attentive.
2024년 1월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 10일
Dear Maria,Thank you for your review! We're thrilled to hear that you enjoyed the great views and found our suites to be spacious and clean. Our team takes pride in providing friendly, helpful, and attentive service, and we're glad that it made a positive impression on you. We appreciate your feedback and hope to welcome you back to Astoria Plaza in the future.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious and clean. Great views. Attentive staff. Dining options on-site. Has a gym and pool but no laundry options. Reasonable rate. We will be coming back for sure!
2024년 1월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 10일
Dear Maria,Thank you for taking the time to leave a review of your experience at Astoria Plaza. We are delighted to hear that you found our hotel to be spacious, clean, and with great views. Our staff takes pride in providing attentive service, and we are glad that it was reflected during your stay. We appreciate your feedback regarding laundry options and will consider it for future improvements. We look forward to welcoming you back on your next visit!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Keven Bert

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 10일
Dear Keven Bert,Thank you for your positive review of Astoria Plaza! We're glad to hear that you enjoyed the great views, spacious and clean suites, and friendly and attentive staff. We strive to provide a memorable experience for our guests, and your feedback is greatly appreciated. We hope to welcome you back again soon!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Celso

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 2일
Dear Celso,Thank you for your positive review! We are delighted to hear that you had a perfect stay at Astoria Plaza. We look forward to welcoming you back in the future for another enjoyable experience. If you have any specific feedback or requests for your next visit, please let us know. Thank you again for choosing Astoria Plaza!Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 2-bedroom unit and we were given a corner unit on a high floor. Views were amazing! I could see both airplanes and trains from the window. The suite was spacious and clean. Beds ok, not the comfiest. Water in the sink and bathtub drained slow. There was some mold in the bathroom. Kitchen was basic. There was no dishwashing soap or sponge provided for washing. Staff were friendly and attentive especially bell service. There was an issue checking-in. Although I booked late, I expected the room to be readily available since it was almost midnight when I came. The front office staff said he was working on it. I’m not sure exactly what it meant but I did get my room eventually. The next day, I asked for more bottled water and they asked me if I had already consumed the ones provided in the suite. I found that strange. Do have to explain how much water I have left before they replenish it? Overall, I enjoyed our stay and would have stayed longer for New Year’s Eve especially with the view I had. Sadly, they were fully-booked.
답변 제공: The Astoria Plaza Management 님, 2024년 1월 2일
Dear Maria,Thank you for taking the time to review your stay at Astoria Plaza. We are pleased to hear that you enjoyed the stunning views from your high-floor corner unit and found the suite to be spacious and clean. We apologize for any inconvenience caused by the slow drainage in the sink and bathtub, as well as the presence of mold in the bathroom. We will address these issues promptly to ensure a better experience for future guests.Regarding the kitchen amenities, we appreciate your feedback about the lack of dishwashing soap and sponge. We will review our provision of these items to ensure that they are readily available for our guests in the future.We apologize for any inconvenience you experienced during check-in. Our front office team always strives to provide a seamless and efficient check-in process, and we will address this internally to prevent any future occurrences.Regarding the issue with the bottled water, we apologize for any confusion caused. Our team will be reminded to provide prompt replenishment of amenities without the need for guests to explain their consumption.We are thrilled to hear that you enjoyed your overall stay and regret that you were unable to extend your stay for New Year's Eve. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

AILEEN

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room size is excellent, clean, and staff are awesome!
2023년 12월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 2일
Dear AILEEN,Thank you for taking the time to leave a review of your stay at Astoria Plaza! We are delighted to hear that you found our rooms to be spacious, clean, and comfortable. Our dedicated staff works hard to provide exceptional service, so it's wonderful to know that their efforts were appreciated. We hope to have the opportunity to welcome you back in the future.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Wendy

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 2일
Dear Wendy,Thank you for your review! We're thrilled to hear that you had a perfect stay at Astoria Plaza. We strive to provide exceptional service and a comfortable experience for all our guests. We look forward to welcoming you back on your next visit.Always your Astoria,The Astoria Plaza Management

6/10 - 괜찮아요

Ethel

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff is really nice and pleasantly accommodating . The place is clean although there's ants in the bathroom and air condition in the bedroom was not working well. But it was easy to check in and check out and they do exchange from dollars to pesos.
2023년 12월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2024년 1월 2일
Dear Ethel,Thank you for taking the time to provide your feedback about your stay at Astoria Plaza. We appreciate your kind words about our staff and their accommodating nature. We apologize for the inconvenience caused by the ants in the bathroom and the air conditioning issue in the bedroom. We will address these concerns immediately to ensure a more comfortable stay for our future guests. We are glad that the check-in and check-out process was easy for you and that our currency exchange service was convenient. Thank you for choosing Astoria Plaza and we hope to welcome you back in the future.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay at Astoria Plaza. All the staff were very polite, especially in the cafe. The hotel front desk staff were very comprehensive in their explanations of hotel policies and proceedures. The breakfast buffet was very nice. The one bedroom suite was huge. Everything worked as expected. Overall, our stay was very nice indeed.
2023년 12월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 12월 22일
Dear Craig,Thank you for your positive review! We're thrilled to hear that you had such a pleasant stay at Astoria Plaza. Our team takes pride in providing exceptional service, so it's great to know that the staff, especially in the cafe and front desk, were polite and helpful. We're also glad that you enjoyed the breakfast buffet and found the one-bedroom suite spacious and functional. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

ALFREDO 님, OAKLAND

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Astoria Plaza does not disappoint. We like staying here as a timeshare option or as a personal travel accommodation. The place is conveniently located and offers a lot of dining and shopping options which are either walkable or short distance drive (although the congested traffic at times make it much longer than usual). We always get a suite with a nice view of the surrounding skylines of the growing business developments. The breakfast buffet option is always a big plus. The staff are friendly and accommodating. The only downside I noticed was the shower glass panel where the rain shower water leaks or sips through the bottom of the panel into the bathroom floor. It needs minor repair of sealing to prevent water leak.
2023년 12월에 3박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 12월 22일
Dear ALFREDO,Thank you for your review as our guest at Astoria Plaza. We appreciate your feedback and are glad to hear that you enjoyed your stay with us. We apologize for any inconvenience caused by the issue with the shower glass panel and assure you that we will address this promptly to ensure a better experience for our future guests. Thank you again for choosing Astoria Plaza and we hope to welcome you back soon.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
very comfortable
2023년 12월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 12월 22일
Dear Guest,Thank you for your review! We're pleased to hear that you found your stay at Astoria Plaza comfortable. We strive to provide our guests with a comfortable and enjoyable experience, and we're glad we were able to meet your expectations. We hope to welcome you back in the future.Always your Astoria,The Astoria Plaza Management

2/10 - 너무 별로예요

Rosario

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hated it. Not recommended. Not good. Sorry I chose this hotel. Check in took so long, you’re standing there waiting for them figuring out the computer , no clue. Check out day, housekeeping start knocking @ 9am, when no one answers they just barged in, lurking, and of course scared me to death. I asked “ain’t check out time at 12pm?” Response is , “we knocked” . Then at 10am again, they we’re knocking and that’s when I totally lose it 😏.
답변 제공: The Astoria Plaza Management 님, 2024년 2월 20일
Dear Rosario,We are deeply sorry to hear about your negative experience at Astoria Plaza. This is certainly not the level of service we strive to provide our guests. Your feedback is invaluable to us, and we will address these issues with our team to ensure a better experience for all future guests. If there is anything we can do to make it up to you, please do not hesitate to reach out. Thank you for bringing this to our attention.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Jason

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay
2023년 11월에 5박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 12월 22일
Dear Jason,Thank you for your review! We're glad to hear that you found your stay at Astoria Plaza comfortable. We strive to provide a pleasant experience for all of our guests and we appreciate your feedback. If there's anything else we can do to improve your experience, please let us know. We hope to welcome you back again soon.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Grepa

가족 여행
Family friendly hotel
For the last five years or so that we have been going to the Philippines, we have stayed at Astoria Plaza. Kudos to the staff. I have nothing but praise for them. The rooms and bathrooms probably need to be updated and upgraded.
2023년 11월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 11월 24일
Dear Grepa,Thank you for taking the time to share your feedback on your recent stay at Astoria Plaza. We truly appreciate your continued loyalty over the past five years. We understand your concerns about the rooms and bathrooms and assure you that we are constantly working on improvements to provide the best possible experience for our guests. We value your input and will take it into consideration as we plan for future upgrades. We hope to welcome you back again in the future and provide you with an even better experience. Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Maria 님, Wappingers Falls

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always go back to Astoria Plaza Hotel when in the Philippines. Everyone there is so nice and friendly. We especially like entertaining friends at Astoria Cafe. The food is excellent and their staff and managers always give excellent service.
2023년 10월에 3박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 11월 24일
Dear Maria,Thank you for taking the time to write a review about your experience at Astoria Plaza. We are thrilled to hear that you enjoyed your stay and that our staff provided excellent service. We strive to create a welcoming and friendly environment for all of our guests. We appreciate your continued support and look forward to welcoming you back on your next visit to the Philippines.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

melton romeo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 10월 25일
Dear melton romeo,Thank you for your review! We're glad to hear that you enjoyed your stay at Astoria Plaza. We look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please let us know.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Peter

2023년 10월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 11월 24일
Dear Peter,Thank you for your review! We're thrilled to hear that you had a positive experience at Astoria Plaza. Our staff takes pride in providing excellent service and maintaining clean and comfortable rooms. We hope to welcome you back in the future!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Shaik

2023년 10월에 7박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 10월 25일
Dear Shaik,Thank you for your review! We're glad to hear that you enjoyed your stay at Astoria Plaza. We hope to welcome you back in the future for another enjoyable experience. If you have any further feedback or questions, please feel free to reach out to us.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Janette Beatriz

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 9월 28일
Dear Janette Beatriz,Thank you for taking the time to leave a review! We're happy to hear that you appreciated our clean property, convenient location, and excellent staff. We hope to see you again soon at the Astoria Plaza!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

ANTONIO

2023년 9월에 5박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 10월 9일
Dear ANTONIO,Thank you for your review! We are delighted to hear that you had a wonderful stay at Astoria Plaza. We strive to provide our guests with a memorable experience and we are thrilled to know that we exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Rocky

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, nearby grocery, staff were excellent. Wifi trouble connecting. Bathroom need updating kinda old. Nice place to stay for an affordable price. I will definitely stay at Astoria again.
2023년 9월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 9월 28일
Dear Rocky,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel clean and convenient and that our staff provided you with excellent service. We apologize for the wifi connectivity issues you experienced and our team will work on resolving this issue. We appreciate your feedback regarding our bathrooms and will take this into consideration as we continue to make improvements to our property. We look forward to welcoming you back to Astoria Plaza on your next visit.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing staff- room are great! And super clean
2023년 8월에 4박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 11월 24일
Dear Cristian,Thank you for your positive review of Astoria Plaza. We are delighted to hear that you had an amazing experience during your stay with us. Our staff takes great pride in providing exceptional service and ensuring that our rooms are clean and comfortable for our guests. We appreciate your kind words and look forward to welcoming you back to Astoria Plaza soon!Always your Astoria,The Astoria Plaza Management

6/10 - 괜찮아요

Onofre

2023년 7월에 3박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 9월 28일
Dear Onofre,Thank you for taking the time to provide us with your feedback. We are glad to hear that you found our hotel clean, with excellent staff and a convenient location. We appreciate your patronage and look forward to welcoming you back to Astoria Plaza in the near future.Always your Astoria,The Astoria Plaza Management

4/10 - 별로예요

Richmond

2023년 7월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 25일
Dear Richmond,Thank you for taking the time to write a review of our property. We are saddened to hear that your experience at Astoria Plaza was less than stellar. We take your feedback seriously and hope you can provide more details so we can use it to improve our services. If you decide to visit us again, please let us know so we can ensure you have a better experience.Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Daniel

2023년 7월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 16일
Dear Daniel,Thank you for your review! We're so pleased to hear that you found our staff to be friendly and helpful. Customer service is a top priority for us at Astoria Plaza, and we're glad we could provide you with a positive experience. We hope to see you again soon!Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

Shirlee

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 1일
Dear Shirlee,Thank you so much for taking the time to write this review. We are thrilled to hear that you had an excellent experience during your stay at Astoria Plaza. Our team takes pride in providing exceptional service and we are glad to know that we were able to meet your expectations. We hope to see you again soon!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

samuel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My entire stay was awesome. The staff are friendly and the room is nice and clean. Excellent experience!
2023년 5월에 6박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 1일
Dear samuel,Thank you for your wonderful review of Astoria Plaza! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly and accommodating. We take pride in providing our guests with clean and comfortable accommodations, and we're glad that we were able to meet your expectations. We hope to have the pleasure of hosting you again soon!Always your Astoria,The Astoria Plaza Management

8/10 - 좋아요

REY FRANCIS

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very accommodating
2023년 5월에 1박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 1일
Dear REY FRANCIS,Thank you for your wonderful review of Astoria Plaza! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly and accommodating. We take pride in providing our guests with clean and comfortable accommodations, and we're glad that we were able to meet your expectations. We hope to have the pleasure of hosting you again soon!Always your Astoria,The Astoria Plaza Management

10/10 - 훌륭해요

Arcangelo Mariano

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, excellent staff
2023년 4월에 19박 숙박함
답변 제공: The Astoria Plaza Management 님, 2023년 8월 1일
Dear Arcangelo Mariano,Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience during your stay at Astoria Plaza. It is always our goal to provide exceptional service to our guests, and we are so pleased to hear that our staff was accommodating and friendly. We look forward to welcoming you back again soon!Always your Astoria,The Astoria Plaza Management