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퍼살 호텔 마닐라 여행 후기

3 out of 5
퍼살 호텔 마닐라
No. 1455 Mendoza cor Alvarez Sts, Sta Cruz, Manila, Manila

이용 후기

6.6
평점 10 - 훌륭해요. 73개 이용 후기 중 8개" "
평점 8 - 좋아요. 73개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 73개 이용 후기 중 25개" "
평점 4 - 별로예요. 73개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 73개 이용 후기 중 6개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
이 호텔을 이용해보니.....
무엇보다도 교통이 안좋은 지역에 위치하는것이 이 호텔의 결점이다. 또한 호텔주변에 세븐일레븐이나 미니스탑같은 편의점도 없어서 매우 불편하였다. 호텔은 조용하고 비교적 청결한 편이지만 도로쪽으로 창문이 난 방들은 시끄러워서 잠을 잘 수가 없을 정도이니 이 호텔을 이용하실 경우 이점은 절대 유의하시는게 좋을 듯 싶다.. 호텔 주변에 유흥시설이나 기타 편의시설 내지는 가볍게 시간을 보내며 지낼만한 그 어떠한 장소도 없기때문에 호텔에 들어가기전 필요한 물품들을 다른 지역에서 미리 사서 들어가야하며, 일단 호텔방에 들어가면 잠자는것 밖에는 할 수 있는 일이 없는 곳이기에 다른 지역에서 볼일을 보면서 시간을 충분히 떼우고 들어가야 할듯 싶다. 호텔직원들은 대체적으로 상냥하고 친절한 편이었다고 본다.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

SUNWOO 님, 퀘죤

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
UST와 가까와서 좋았지만 관광지는 아닙니다. 좀 멀어요
UST 입학시험때문에 전날 숙박했는데 괜찮았어요 식사쿠폰도 무료로 한장 더 주고 친절했어요
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are delighted to know that you found our hotel well situated. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

4/10 - 별로예요

Jerry 님, Seoul, Korea

좋아요: 청결 상태
별로예요: 직원 및 서비스
Very Noise
The hotel location is not good for me. Hotel around is very noise. I can't sleep well due to outside noise. But price is very reasonable. That's why I choose this hotel.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear that you found our hotel budget friendly/great value for money. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We are looking forward to be of service to you again. Best regards!

4/10 - 별로예요

Charles 님, S. Korea

별로예요: 직원 및 서비스
No good service
I've stayed this hotel in December 2013 and got bad memory of service the Fersal hotel had offered. I was there for aid work that sometimes involve sudden change of schedule. I booked 2 days in a row, paid in cash for the whole stay, and stayed one night until I found I needed to travel to another region. When I asked the front desk for the refund for another night, they said they can't refund instead they would give me the certificate that later can use for one night - some sort of coupon. I was never informed of non-refund policy when I checked in. What they kept saying was, this is their policy and there is nothing they can do.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

8/10 - 좋아요

Victor 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good service!
this staying is second time. because my first staying time was really good. so i didnt hesitate to book this hotel again. when i visit to this hotel, my first room was not good. door was lacked, not good wifi. i complained to them. and as soon as they chagned my room to other room. other room was no problems. if i go to manila again, i will book this hotel again. they are very kind and hospitable. I really appreciated them.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 서비스
공짜로 주는 아침 정말 맛있었구요. 위치가 조금 외진 곳에 있다는 것이 조금 불편했습니다. 근처에 편의점도 없고 해서 밤에 뭐 사먹기 어려웠습니다. 반면에 직원들은 매우 친철했고, 근처 지리만 잘 알고 있다면 좋은 여행을 할 수 있을 겁니다.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

10/10 - 훌륭해요

Armendariz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you to the entire staff for a comfortable stay.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Petronila

2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Romeleo

가족 여행
Need improvemnt
2022년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Antonnie

별로예요: 객실의 편안함
2021년 12월에 5박 숙박함

8/10 - 좋아요

Cherrie A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service from the staff, they surely put in a lot of effort to please their guests. Only thing I could say is, the exterior of the property needs to be washed. Noise from the exterior motorist, dogs that are 24/7 in the cage next door barks a lot. I feel sorry for them. I just know that the hotel has no control over the noise. Overall, the staff did a great job!!!!
2021년 10월에 9박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
We weren't informed that the hotel is a quarantine facility. The pictures were also kind of misleading like what the rooms would look like. There were also cockcroaches. But I commend the receptionists' hospitality.
2021년 10월에 2박 숙박함

6/10 - 괜찮아요

naoya

2021년 9월에 9박 숙박함

8/10 - 좋아요

Hazel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very to close to my family
2021년 9월에 10박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2020년 2월 24일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It is convenient because it is close to shopping centers and bus terminal s.
2020년 2월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2020년 2월 19일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

4/10 - 별로예요

Sonny 님, Australia

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff are friendly but the amenities are terrible. No running hot water, no microwave oven, not enough parking space inside the building and not even street parking.
2019년 11월에 5박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2019년 11월 11일
Dear Sonny, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

8/10 - 좋아요

Joselito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place is cozy and the hotel staff are corteous. The breafast food are superb.
2019년 5월에 4박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2019년 6월 10일
Dear Joselito, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Fersal Hotel Manila
It was a hotel closest to a hospital we had to be. The room was standard, but quite spacy. When we arrived, they put us in a room without window. We requested to change to a room with window and they were able to accommodate and were happy to do so. Service with a smile. The room was clean but it was very outdated, just like the bathroom. Water pressure in the shower was low. They did have a water heater so at least there was warm water. The room was very noisy due to being at an incredibly busy street. Insulation is not there. Breakfast was basic and made upon order. It's not the best place we've stayed but also not the worst. As said, we needed to be close to the hospital.
2019년 4월에 2박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2019년 4월 12일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
I love their breakfast. The personnel are courteous. The room is ok. The issues - a) a flying cockroach somehow get into the bathroom at night. I engaged to one on the first night in the bedroom, killed it. Since then I always close the bathroom door at night. b). the bathroom tissue is so thin that it's gone for a day. As I don't need a daily room clean up, I will have to ask tissue everyday. I ended up buying my own tissue. Recommend to put extra tissue every clean up and change it to a better quality.
2019년 3월에 20박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2019년 4월 12일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

8/10 - 좋아요

ETHEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect
2019년 1월에 2박 숙박함
답변 제공: Ace B. Del Rosario, Corp. Sales & Marketing Head 님, 2019년 1월 10일
Dear Ms. Ethel, We are thankful for the review. We are hoping to serve you again. Thanks.

10/10 - 훌륭해요

ALMA CAIRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up
Relaxing, value for money, convenient location and good customer service. Staffs are all accommodating and helpful.
2018년 12월에 2박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 12월 27일
Dear Alma Cairo, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 - 훌륭해요

Pete

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Accessible
2018년 11월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 11월 23일
Dear Pete, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I like the location of the property which within walk
2018년 11월에 3박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 11월 21일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Inconsiderate hotel policy and deceiving bed size
They are very strict with early check in. Paid in full but they still asked for incidentals which i have to walk far away just to withdraw. Very inconsiderate!. Paid for a queen bed but their Queen bed is just less than a double size bed.
2018년 11월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 11월 17일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. Please be informed that our early check in is with charge of 500 per hour. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

6/10 - 괜찮아요

Linda 님, Newark, California

좋아요: 직원 및 서비스
Hotel meets my need at the time. It's closer to transportation and in prime location. Recommend to change their linens, esp the cover.
2018년 10월에 12박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 10월 29일
Dear Linda, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

henry

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing special
The upgraded rooms that border the road are too noisy to stay in so I had them move me to their other rooms which are extremely small. The place is old and not very well maintained. The best thing going for them is they have a restaurant to eat breakfast in. Staff is friendly.
2018년 8월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 10월 15일
Dear Henry, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs improvement in services/systems/facilities
I and my wife billeted this place because of proximity to where we need to however we're getting what we paid for. The room is just enough but the smell coming from the aircon is disgusting. It smells like molds as the aircon needs cleaning long time ago. The bathroom is too small too and smelling awful as well. Worst, the our parking space is blocked by irresponsible guest that the hotel staff should have control of. It took as around 40 minutes just to get out of the parking, bothering another guest's car and maneuvering in literally tight spaces as the owner of car blocking our path is nowhere to be found. We're supposed to leave at 10 but was able to get out 40 minutes after leaving us late. Never again in a place like this. Be warned.
2018년 9월에 1박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 10월 15일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. Apologies for the inconvenience you may have encountered during your stay. Rest assured that we will take note of your concern and see what we can do to improve it. We hope you still consider us again in the future. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It's just not what I expected for a 3 star hotel the room is dirty and has insects
2018년 8월에 2박 숙박함
답변 제공: Jasm, Customer Service Assistant 님, 2018년 10월 8일
Dear Guest, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 8월 22일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Basic & Clean
Basic & clean amenities in a desired location. Free breakfast was a plus.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

Gracia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 9박 숙박함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and the location is good for us.
It is always a pleasure to stay at Ferzal in Andalusia branch. The staff are friendly and honest. I have been staying with Ferzal everytime I go back home to visit my family.
2017년 8월에 7박 숙박함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

mina 님, philippines

좋아요: 직원 및 서비스, 객실의 편안함
Been using fersal for a year now...booked for an overnight stay several times.
2017년 6월에 1박 숙박함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Mina, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

jessa 님, Borongan city Phils

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel for family
Nice, good and quiet hotel you can really relax. Staffs are cooperative and prompt
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Jessa, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

Peter 님, So. Cal

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Reasonable and affordable
Good A/C. OK wifi. Helpful staff. Reasonably clean and comfortable at a good price.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Peter, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

Good Hotel
Pleasant Stay
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

Elsie

Cheap hotel...
Only stayed to wait our trip to ilocos...
답변 제공: Ivy, Customer Service Assistant 님, 2018년 5월 21일
Dear Elsie, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

2/10 - 너무 별로예요

Babyhaley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing , bad customer service , noisy room
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 30일
Dear Babyhaley, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

6/10 - 괜찮아요

Khristine Mae

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 30일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

cliff wan 님, Birmingham UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel near UST university
Staff very nice & helpful. Very near to UST university, only half hour to intramuros & Barbara restaurant (evening show) room clean & tidy, great value stay, highly recommended
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 30일
Dear Cliff, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So so, only advantage is accessibility to places i need to go to. Room size, facilities, cleanliness and staff is below ordinary.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 30일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards!

4/10 - 별로예요

James 님, New Hampshire

Good for what I needed.
As you know, you get what you pay for. I was looking for a place near a training center where I was taking a course for work. The hotel is clean, in a fairly safe area (located near a university, so there are a lot of students around). There are many fast food restaurants in the area. The front desk staff are friendly and helpful. The restaurant was not the best. They did not have items at times, the hours were not kept, and at times they just closed. But for what I wanted and needed for the time I was there, I made it work. Maintenance was also good as they replaced the a/c unit when it stopped working.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 - 좋아요

Masahiro 님, 札幌

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
USTに近い
リーズナブルなHotel。USTに関係する人は便利。
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was grateful to know that you found our hotel value for money and well situated. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

Keboy 님, Philippines

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You Get What You Pay For
The room was really small. I booked a twin bed room and there was barely any room to move around. The air conditioning was bad. The temperature was bordering decent to warm. The bathroom is also really small. I could barely move around in the shower. The refrigerator wasn't plugged in when we checked in; had to plug it in myself. Still, it's pretty cheap. The location is okay. Jeepneys and Taxi's often pass by the area. The free breakfast was decent.
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

6/10 - 괜찮아요

James Bryan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Ivy, Customer Service Assistant 님, 2018년 7월 31일
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!