Exterior

Reviews of Red Planet Manila Bay

3 out of 5
Red Planet Manila Bay
Arquiza St. cor Alhambra St., Ermita, Manila

Reviews

8.4

Very Good

Rating 10 - Excellent. 289 out of 597 reviews" "
Rating 8 - Good. 206 out of 597 reviews" "
Rating 6 - Okay. 49 out of 597 reviews" "
Rating 4 - Poor. 22 out of 597 reviews" "
Rating 2 - Terrible. 31 out of 597 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

joel richei

Liked: Staff & service, property conditions & facilities
Very good.thank you
Stayed 1 night in May 2024
Response from R. Sator on May 28, 2024
Hi Joel Richei,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your recent stay, and for providing us with a perfect rating! It is delightful to learn that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, from Florida 2024
Stayed 3 nights in May 2024
Response from R. Sator on May 28, 2024
Hi Lourders,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a perfect rating! We are delighted to learn that our commitment to providing top-notch service made your stay exceptional.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Excellent

Val Reenji

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at the center of the city.
Stayed 1 night in May 2024
Response from R. Sator on May 28, 2024
Hi Val Reenji,Thank you for choosing Red Planet Manila Bay as your second home! We appreciate you taking the time to share your feedback, and for giving us a perfect rating. Committed to providing top-notch service, it is delightful to learn that we made your stay exceptional. We are also thrilled to hear your positive remarks on the hotel's strategic location.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

8/10 Good

Richard, Chatan-Cho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I needed to be. Nice rooms hot shower and cold AC
Stayed 2 nights in May 2024
Response from R. Sator on May 28, 2024
Hi Richard,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for providing us with a high rating! It is delightful to learn that you had an exceptional stay, with positive remarks on the hotel's strategic location and accessibility. We are also thrilled that the amenities and services we offer met your expectations. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

6/10 Okay

Jackie Chelsea

No slippers available and the room is small
Stayed 1 night in May 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
This was better than expected. Good price.
Stayed 2 nights in May 2024
Response from R. Sator on May 28, 2024
Hi Duane,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your recent stay with us. Committed to providing top-notch service, it is delightful to hear that we exceeded your expectations! We are also thrilled that you found our competitive rates, featuring modern rooms and facilities, to be good value for money.As your preferred hotel in Manila, we look forward to welcoming you back on your future travels in the city!Sincerely,R. SatorHotel Manager

10/10 Excellent

SARAH MAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from R. Sator on May 28, 2024
Hi Sarah May,Thank you for choosing Red Planet Manila Bay as your second home! We appreciate you taking the time to share your feedback and for providing us with a perfect rating! It is delightful to learn that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024
Response from R. Sator on May 28, 2024
Hi Carlos,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a fantastic five-star rating! Committed to providing top-notch service, we are delighted to learn that we made your overall stay exceptional!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

Rona

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What i like is the cleanliness and not having a lot of noise
Stayed 1 night in May 2024
Response from Feigh on May 12, 2024
Dear Valued Guest, Thank you for posting a review following your recent stay with us. We appreciate the high marks.It is our goal to provide each of our guests with outstanding customer service, and cleanliness.We look forward to the privilege and pleasure of serving you again at Red Planet Mania Bay.Thank you!

10/10 Excellent

John Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Red Planet Manila Bay was perfect for my one-night stay before my US visa interview. It's incredibly convenient, just an 8-10 minute walk from the embassy. Plus, the price was right! The hotel itself is clean, modern, and well-maintained. My twin room wasn't huge, but it was clean and comfortable. The staff were friendly and helpful, too. Overall, I highly recommend this hotel. Thanks, Red Planet Manila Bay!
Stayed 1 night in May 2024
Response from R. Sator on May 11, 2024
Hi John Paul,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you had an exceptional stay, with highlights on the hotel’s strategic location, just within walking distance of the US Embassy. We are also thrilled that you found our competitive rates, featuring modern and clean rooms, to be good value for money. Your satisfaction and convenience are our top priorities!We are pleased to hear your commendation for the staff’s courtesy and hospitality. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver excellent services for our guests.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back for another wonderful visit!Sincerely,R. SatorHotel Manager

10/10 Excellent

Joshua Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but the room was smaller than expected.
Stayed 11 nights in Apr 2024
Response from R. Sator on May 11, 2024
Hi Joshua Eric,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback and for giving us a perfect rating. While we are delighted that you had a pleasant stay, we are truly sorry to hear that the room size fell short of your expectations. Albeit our room is compact, it is well equipped with necessities, providing great value with the quality of beds, free high-speed WI-FI internet, and a competitive price in the area.Thank you for your understanding, and we hope that this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

2/10 Terrible

Mark Lester

Stayed 1 night in Apr 2024
Response from R. Sator on May 28, 2024
Hi Mark Lester,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback. It is unfortunate to learn that you had an unpleasant stay with us. We are dedicated to delivering a positive experience for all our guests, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,R. SatorHotel Manager

10/10 Excellent

Jasmin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and fairly modern. The staff was very pleasant and helpful.
Stayed 2 nights in Apr 2024
Response from R. Sator on May 11, 2024
Hi Jasmin,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you had an exceptional stay, with highlights on our clean and modern rooms. We are also pleased to hear your commendation for our staff’s hospitality. Your appreciation is the greatest reward for our team’s effort. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests!Safe travels, and we look forward to welcoming you back. Sincerely,R. SatorHotel Manager

8/10 Good

Elena, Granbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but no complimentary toiletries
Stayed 7 nights in Apr 2024
Response from R. Sator on May 1, 2024
Hi Elena,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback.We appreciate your positive remark about our rooms. Your satisfaction and convenience are our top priorities, and we apologise for certain areas that fell short of your expectations. As a value hotel, some amenities are not included in the room rate. However, these may be requested through our convenient mobile app and are readily available at the front desk for a minimal cost.Thank you for your understanding, and we hope this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

10/10 Excellent

Stephen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay while going to US Embassy.
Stayed 2 nights in Apr 2024
Response from R. Sator on May 1, 2024
Hi Stephen,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear that you found our hotel a good place to stay, being a stone's throw away from the US Embassy.Safe travels, and we look forward to welcoming you back for another wonderful visit.Sincerely,R. SatorHotel Manager

10/10 Excellent

Gualson Campollo

Liked: Cleanliness, staff & service, property conditions & facilities
Is easy to access and it's easy to find it
Stayed 2 nights in Apr 2024
Response from R. Sator on May 1, 2024
Hi Gualson,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your recent stay and providing us with a perfect rating! We are thrilled to hear your positive remarks about the hotel's strategic location and accessibility. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

10/10 Excellent

LOUREMIE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you have to go to the US embassy for an interview
Stayed 1 night in Apr 2024
Response from R. Sator on May 1, 2024
HI Louremie,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are grateful that you have chosen to stay at our hotel prior to your US visa appointment. We are thrilled that you found our location convenient, being a stone’s throw away from the Embassy.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

6/10 Okay

herbert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was nice
Stayed 10 nights in Apr 2024
Response from R. Sator on May 1, 2024
Hi Herbert,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is delightful to learn that our commitment to providing clean and impeccable rooms met your expectations. We are also pleased to hear your commendation for the staff's hospitality. Your appreciation is the greatest reward for our team's effort.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

8/10 Good

M Earl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so helpful and accommodating to My Filipina. Maraming Salamat Po.
Stayed 1 night in Apr 2024
Response from R. Sator on May 1, 2024
Hi M Earl,Greetings from Red Planet Manila Bay!Thank you for taking the time to leave us a review and for providing us with a high rating! It is our commitment to provide top-notch service, and we are pleased to hear your commendation about our staff's hospitality. Your kind remarks will be shared with the team, as it is with such kind words that we aspire to continue providing exceptional services and memorable experiences to our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

Jessebelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by / close by at the embassy or Manila ocean park
Stayed 1 night in Apr 2024
Response from R. Sator on May 1, 2024
HI Jessebelle,Thank you for choosing Red Planet Manila Bay as your second home! We are delighted to learn that you found our location convenient, being near the US Embassy and the city's tourist attractions. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

4/10 Poor

Deo, Reseda

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Did not feel comfortable
Stayed 1 night in Apr 2024
Response from R. Sator on Apr 22, 2024
Hi Deo,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is our commitment to provide top-notch service, and we are sorry to learn that you had an uncomfortable stay with us. To better understand the circumstances surrounding the mentioned feedback, kindly reach out to us via email at hm(dot)manilabay(@)replanethotels(dot)com.We hope to hear from you soon.Sincerely,R. SatorHotel Manager

10/10 Excellent

Maria Lorna

Stayed 3 nights in Apr 2024
Response from R. Sator on May 11, 2024
Hi Maria Lorna,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback and for giving us a perfect rating! Committed to ensuring guest satisfaction, we are pleased to learn that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

Rachel mairene

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and kids love it. They enjoy staying here. We appreciate your service.
Stayed 1 night in Apr 2024
Response from R. Sator on Apr 19, 2024
Hi Rachel Mairene,Greetings from Red Planet Manila Bay!Thank you for choosing Red Planet Manila Bay as your second home. We are delighted to learn that your family had an enjoyable stay with us. Committed to providing top-notch service, we are pleased to hear your commendation. Your appreciation is the greatest reward for our team's effort! We truly appreciate your feedback, and we look forward to welcoming you and your family back for another wonderful visit!Sincerely,R. SatorHotel Manager

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
close to the embassy
Stayed 1 night in Jan 2024
Response from R. Sator on Apr 19, 2024
Hi Raquel,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for providing us with a perfect five-star rating! We are delighted to learn that you found our strategic location convenient, being a stone's throw away from the US Embassy. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Not a long stay hotel. Room photos are a true representation. A simple but clean room with the largest comfortable bed you will find. Good shower once I had cleaned the rainfall head! No real hanging space for clothes only 4 hangers on a wall. How a couple would cope could be interesting. Location good for most touristy things.
Stayed 3 nights in Apr 2024
Response from R. Sator on Apr 19, 2024
Hi James,Greetings from Red Planet Manila Bay!We are thrilled to hear that you found our establishment clean and our beds comfortable - it's always our aim to provide a positive experience for our guests. Your mention of the visual accuracy of our rooms in comparison to the photos is much appreciated. We are also pleased to have been part of your seamless experience exploring tourist attractions in the city.Thank you for staying with us, and we look forward to welcoming you back for another wonderful visit!Sincerely,R. SatorHotel Manager

8/10 Good

Ignacio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 2 nights in Apr 2024
Response from R. Sator on Apr 19, 2024
Hi Ignacio,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback. Your satisfaction and convenience are our top priorities, and we are delighted to learn that the amenities and services we offer met your expectations. We are also pleased to hear your commendation about our staff's professionalism. Please allow me to share your compliments with the team, as it is with such kind remarks that we aim to consistently deliver memorable experiences to our guests.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

6/10 Okay

Gervin

Liked: Cleanliness, staff & service
The AC is messed up noisy and not cold enough.
Stayed 2 nights in Apr 2024
Response from R. Sator on May 1, 2024
Hi Gervin,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is unfortunate to learn that you had an unpleasant stay with us. Upon thorough investigation, our staff were able to assist you regarding the air conditioning unit concern, and it was found that the unit was functioning well. We also reached out to you the following day for any more concerns, and you reassured us that everything was fine. As part of our commitment to ensuring comfortable stay for our guests, we are actively implementing necessary measures across all guest rooms.We are dedicated to delivering a positive experience for all our guests and sincerely hope for another chance to exceed your expectations in the future.Sincerely,R. SatorHotel Manager

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2024
Response from R. Sator on May 11, 2024
Hi Anthony,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback and for giving us a perfect rating! It is delightful to learn that the amenities and services we offer met your expectations. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from R. Sator on Apr 19, 2024
Hi Diana,Thank you for choosing Red Planet Manila Bay as your second home. It is delightful to learn that you had an exceptional stay with us, and the amenities and services we offer met your expectations. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from R. Sator on Apr 19, 2024
Hi Janet,Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

8/10 Good

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Convenient for Us Embassy and for shopping, etc
Stayed 1 night in Apr 2024
Response from R. Sator on Apr 19, 2024
Hi John,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you found our location convenient, being within walking distance from the US Embassy and various establishments in the city. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

6/10 Okay

Steve

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sewage odor with drainage issues. Hard for taxis to get in and out of. No phone in each room but 1 phone near elevator on each floor. No amenities in bathroom. Rooms are10’ X 10’. Very limited TV programming in english with same movies night after night. Disappointing. Will be staying at other hotel in the future
Stayed 7 nights in Mar 2024
Response from R. Sator on Apr 19, 2024
Hi Steve,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback. We are sorry to hear about the challenges you faced during your stay. We understand how these factors can impact on your overall experience, and we apologise for any inconvenience caused.We truly regret any disappointment you experienced, and we would be grateful for the opportunity to welcome you back, ensuring a much-improved stay in the future.Sincerely,R. SatorHotel Manager

8/10 Good

Charlon

Stayed 1 night in Apr 2024
Response from R. Sator on May 1, 2024
Hi Charlon,Greetings from Red Planet Manila Bay!Thank you for taking the time to leave us a review, and for providing us with a high rating! Ensuring your satisfaction is our top priority, and we are pleased that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was very smooth and efficient. The lifts are secured as you need a room key to validate the floor you travel to. My double was not spacious but good for my needs. A sea view, good TV, bathroom, fridge and kettle. You need your own tea/coffee etc as these are not provided. The hotel is very clean throughout. It is located opposite the embassy of the USA. It is convenient for Intramurus and many national Museums. Staff are very friendly and helpful
Stayed 4 nights in Mar 2024
Response from R. Sator on Mar 31, 2024
Hi Anthony,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share a detailed review of your recent stay. It is delightful to learn that you had an exceptional visit, with positive remarks on the hotel’s strategic location, clean rooms, and the amenities and services we offer. We are also thrilled to have been part of your seamless experience exploring various tourist attractions in the city. Committed to providing top-notch service, we are pleased to hear your commendation about the staff's hospitality and efficiency. Your appreciation is the greatest reward for our team's effort! Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from R. Sator on Mar 31, 2024
Hi Ronald,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback and for giving us a perfect five-star rating! Committed to ensuring a satisfying and exceptional stay for our guests, we are thrilled to learn that our amenities and services met your expectations. Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like for me coz convenient specially if you have appointment or interview in us embassy not hassle ..but I didn't like the outside or surroundings . More residential area and noisy .but inside the hotel was excellent for me. Thank you again .
Stayed 1 night in Mar 2024
Response from R. Sator on Mar 31, 2024
Hi Edith,Thank you for choosing Red Planet Manila Bay as your second home. It is delightful to learn that you had a pleasant stay with us, with positive remarks on the amenities and services we offer. We are also thrilled to hear that you found our location convenient, being a stone's throw away from the US Embassy.While we strive to maintain the highest standards of customer satisfaction, we apologise for the inconvenience pertaining to the surroundings. Please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more aesthetically pleasing environment.Thank you for your understanding, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

Kenneth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great location and very clean. A great place to stay if you need to go to the US Embassy or SLEC
Stayed 4 nights in Mar 2024
Response from R. Sator on Mar 18, 2024
Hi Kenneth,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is delightful to hear that you had an exceptional visit and that you found our hotel a great place to stay, being a stone's throw away from the US embassy and St. Luke's Medical Center Manila. Your satisfaction and convenience are our top priorities! We are also thrilled that our commitment to providing clean accommodation met your expectations.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

loreta

Easy to shopping and other dining choices
Stayed 2 nights in Mar 2024
Response from R. Sator on Mar 18, 2024
Hi Loreta,Thank you for choosing Red Planet Manila Bay as your second home! As part of our commitment to providing top-notch service, it is delightful to learn that we made your visit exceptional. Your satisfaction and convenience are our top priorities! We are also thrilled to hear that you had a seamless experience exploring various shopping malls and restaurants Manila has to offer.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

EDITH, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 3 nights in Mar 2024
Response from R. Sator on Mar 14, 2024
Hi Edith,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a high rating! We are delighted to learn that the amenities and services we offer met your expectations. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

JORDAN

Stayed 3 nights in Mar 2024
Response from R. Sator on Mar 18, 2024
Hi Jordan,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a high rating! As part of our commitment to providing top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The street had water backed up and it smelled of sewage. The street also had materials blocking it
Stayed 1 night in Mar 2024
Response from R. Sator on Mar 14, 2024
Hi Fred,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are delighted to learn that you had a pleasant stay. Your satisfaction is our top priority! While we strive to maintain the highest standards of customer satisfaction, we apologise for the inconvenience during your visit. Please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more aesthetically pleasing environment.Thank you for your understanding, and we hope this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go to the US embassy
Stayed 6 nights in Feb 2024
Response from R. Sator on Mar 14, 2024
Hi Kenneth,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are committed to providing a seamless stay for our guests, and it is delightful to learn that you found our location convenient, being within walking distance to the US embassy.Safe travels, and we look forward to welcoming you back soon for another exceptional visit!Sincerely,R. SatorHotel Manager

10/10 Excellent

Joseph, Simi Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from R. Sator on Feb 28, 2024
Hi Joseph,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Good

Jose Mari

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the embassy and not that expensive
Stayed 1 night in Feb 2024
Response from R. Sator on Feb 27, 2024
Hi Jose Mari,Greetings from Red Planet Manila Bay!Thank you for sharing your positive feedback. We are thrilled to hear that you found our hotel conveniently close to the US embassy and reasonably priced. Your satisfaction is our priority, and we look forward to welcoming you back for another stay.Sincerely,R. SatorHotel Manager

10/10 Excellent

LERMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to stay Red Planet Manila Bay
From the moment we stopped the car just in front of the hotel until we got into the car after two days, the service we received was excellent. Security was available and very alert 24 hours a day. We moved in and out several times between 10 pm and 2 am but the security was alert at the main door. Service persons were always around. The hotel room and surroundings were very clean and I do not have any bad comments about our two-day stay. You will find a Bulalu joint just end of the road - about 50mtrs from the hotel and it serves very tasty Filipino Roadside food - Recommend trying it out! The restaurant on the ground floor offers tasty food for breakfast and lunch. Manila Dolomite Beach is just 100mtrs away and within the walking distance. Robinson Mall for food court and shopping is just 200mtrs walk away from Red Planet - So in summary Pick and enjoy your next stay!!!
Stayed 2 nights in Feb 2024
Response from R. Sator on Feb 27, 2024
Hi Lerma,Thank you for choosing Red Planet Manila Bay as your second home. It is delightful to hear that you had an exceptional stay, with the amenities and services we offer. We are also thrilled to learn that our commitment to providing clean rooms met your expectations. Your appreciation is the greatest reward for our team's effort. Please allow me to extend your compliments to our staff. It is with such encouraging words that we aspire to continue providing excellent services to our guests. We are also pleased that we have been part of your seamless experience while exploring various tourist attractions and amazing restaurants Manila has to offer.As your preferred hotel in the city, we look forward to welcoming you back for another wonderful visit!Sincerely,R. SatorHotel Manager

8/10 Good

Moyinoluwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2024
Response from R. Sator on Feb 27, 2024
Hi Moyinoluwa,Thank you for choosing Red Planet Manila Bay as your second home. As part of our commitment to providing a top-notch service, it is delightful to learn that you had a pleasant stay.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

marcelo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from R. Sator on Feb 24, 2024
Hi Marcelo,Thank you for choosing Red Planet Manila Bay as your second home. We appreciate your continuous support and for taking the time to share your recent stay. It is always a pleasure to have you back, and we are delighted to learn that we have provided you with the same level of service you experienced with your previous stay. As your preferred hotel in Manila, we anticipate the pleasure of welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
To be fair, they do advertise as a budget hotel but they are not joking. The room is a comfortable king size bed and a narrow walkway to it and that is it. It was a very clean room that looked very new. No complimentary toiletries or water is provided and house cleaning is not provided without notification through their app. The shower has a tendency to get water everywhere since there is no door to make the shower feel bigger than it is. The location to nearby attractions is good but the building is located in a poorer spot of town and has a large puddle that smells of sewage right outside the door so be careful stepping out of your ride. Even eating in the attached restaurant you will be asked to give money or buy wares from people through the window.
Stayed 3 nights in Feb 2024
Response from R. Sator on Feb 27, 2024
Hi Christopher,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay, with great appreciation of the quality of beds, and clean and modern rooms. Your satisfaction is our top priority, and we are also thrilled that you found our location convenient.We are dedicated to delivering a positive experience to our guests, and we apologise for certain areas that fell short of your expectations. The concern with the shower has been relayed to the relevant department for necessary measures to be taken. About the surroundings, please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more seamless stay for our guests.We value your insights and observations, as these help us identify areas we can improve. We hope that this will not discourage you from considering another stay at our hotel soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

marcelo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from R. Sator on Feb 24, 2024
Hi Marcelo,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from R. Sator on Feb 23, 2024
Hi Wendy,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager