โI was given a room on the ground floor which was set out for a disabled person as were most of the other GF rooms. Iโm sorry but this was not suitable it felt like staying in an old folks home and I had booked 3 nights. When I asked for a room change I was told the hotel was fully booked, I was not happy with this as I had paid approximately ยฃ90.00 a night to stay in a hospital room.
Iโm not very happy and wonโt return to this hotel โ
โThe staff were amazing anything wasnโt any problem, the room was spotless but at times especially in the evening the rooms arenโt insulated, could here there tv and talking using the toilet and wardrobe to the early hours on our second night.. the shower was a good size, the breakfast choice was brilliant couldnโt fault that at all will go there again โ
โConvenient for central stay in luton.
But very noisy with guest's not taking consideration for other guests.1 guest in court yard carpark for over an hour shouting on his telephone . And banging of doors .i felt it was a hotel used for the homeless and other private clients. โ
โBeautiful room, lovely bathroom. Service was excellent and really helpful and accommodating. Was my boyfriendโs birthday celebration and they gave us a complimentary bottle of wine which was so nice. Great location. Parking too which is great in Hitchin. Loved there was a kettle and tea facilities. Will definitely stay again. โ
โI came in June 2025 and came back in August 2025 and was just as pleased as the first stay. Perfect location, very clean rooms,,the staff is perfect informative and always helpful. My room was perfect with a perfect view. My first stay in June was for 6 nights and this stay in August was for 6 nights. You step out of the hotel directly to your safe boardwalk and it is located next to the town for all you needs and comfort โ
