"The property is very well located. Near the train station and easily walkable to everything in the city. It’s a beautiful historic building with a lot of charm. The staff was extremely nice and very helpful. My wife and I don’t speak any Italian and had no issue with communication. The staff go above and beyond to be helpful.
Unfortunately I’m only giving the property 3 stars because the beds are very uncomfortable and the air conditioning doesn’t work very well. We were in Italy for 2 weeks and stayed at a number of different hotels, and this one has the worst beds of any of them. They feel very old and don’t have a pillow top or memory foam so you feel all the springs. Very old school for a mattress. The AC also didn’t work very well, but it was a hot day when we stayed there so it may not be a big issue much of the time.
If they would replace the mattresses with something from this decade I would probably give the place 5 stars. Unfortunately the bed is one of the most important parts of a hotel for me so I don’t think I would stay there again unless they replace them."
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