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Reviews of Executive Hotel Le Soleil New York

4 out of 5
Executive Hotel Le Soleil New York
38 W 36th St, New York, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1546 out of 2284 reviews" "
Rating 8 - Good. 464 out of 2284 reviews" "
Rating 6 - Okay. 147 out of 2284 reviews" "
Rating 4 - Poor. 59 out of 2284 reviews" "
Rating 2 - Terrible. 68 out of 2284 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was one hour early for chech-in however they accommodated me añd I was in 30 minutes earlier than 3 PM
Stayed 1 night in May 2024

10/10 Excellent

Patricia, SAVANNAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel for a best Times Square experience!
Stayed 2 nights in May 2024

10/10 Excellent

Tammy, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room for NYC. Iconic restaurants and shopping nearby.
Stayed 2 nights in May 2024

8/10 Good

Suraaqah

Liked: Staff & service, amenities
It was a solid experience. A tad bit expensive for the little you get, but it was good nevertheless.
Stayed 1 night in May 2024

4/10 Poor

Amber

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location as far as tourist attractions. Hotel was very busy. Staff was friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca, Guilford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in May 2024
Response from Hotel Management on May 24, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on May 23, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy with this hotel. Will definitely go back!
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

6/10 Okay

William, Eugene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Daily housekeeping was lacking. Room light switch not functioning, water pressure sqeals coming from room above interferred with sleep, Queen suite upgrade left no view...so all in all, after 5 days, I thought we could gave done better.
Stayed 5 nights in May 2024
Response from Hotel Management on May 20, 2024
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

10/10 Excellent

Paul Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently enjoyed my stay at the Le Soleil Hotel, which is located in the heart of Manhattan. The hotel's prime location made it incredibly convenient, with an abundance of restaurants, shops, and activities just a short walk away. The room was impeccably clean and surprisingly spacious, providing a comfortable retreat after a busy day exploring the city. The staff was exceptionally helpful and attentive, ensuring that all my needs were met with a smile. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting New York City.
Stayed 4 nights in May 2024
Response from Hotel Management on May 17, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was in room 304 the bed near the windows, the inside half nearest the other bed seemed broke down. I keep feeling like I was on a cliff. I moved over the other side of the bed & slept fine. The lady with me said the bed next to Bathroom was very comfortable.
Stayed 2 nights in May 2024
Response from Hotel Management on May 17, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Loved! Friendly staff. Reasonable pricing and happy with the property.
Stayed 4 nights in May 2024
Response from Hotel Management on May 14, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

James Paul

Traveled with family
The property was in a great location!
Stayed 3 nights in May 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

Oscar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, excellent service, and convenient location. Highly recommend
Stayed 2 nights in May 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Tanisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was absolutely excellent! The hotel is located conveniently close to both Penn Station and midtown shopping.
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Victor, lakeville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the room was great. Very convenient
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an awesome hotel
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, especially Operations Manager Steve, who made our stay so special. Great location. Clean. Spacious. We will be back for sure!
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 8, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

shamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I visit New York, I stay at this hotel. The rooms are always clean and spacious enough. The staff throughout the hotel is always pleasant and willing to help - 5 star. The hotel location is perfect- you can easily get to various restaurants, shops and transportation hubs.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 6, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

shamara

Stayed 2 nights in May 2024
Response from Hotel Management on May 24, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Soyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Verynice
Stayed 1 night in Apr 2024
Response from Hotel Management on May 2, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel! After reading the reviews, I was worried about the two elevators, but personally never once encountered a problem with them, having only waited for 30 seconds - 1 minute for the elevator each time (and there was a good amount of coming and going). The room was huge, everything was clean and ready for guests, and at one point I locked myself out of my room by accident and had to get another key and they were so helpful. The two cons for me were the mattress (wasn't comfortable for me) and the tv didn't work with the remote, but I was there to sleep! Would stay here again!
Stayed 1 night in Apr 2024
Response from Hotel Management on May 2, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

MIHOKO, Harwinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, well maintained facility.
Stayed 1 night in Apr 2024
Response from Hotel Management on May 1, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

YAOAN

Stayed 5 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Alessia, new york

Stayed 4 nights in Apr 2024
Response from Hotel Management on May 20, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Elizabeth, Knoxville

Stayed 1 night in Apr 2024
Response from Hotel Management on May 17, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Elizabeth, Knoxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, both stays being very enjoyable. Friendly and helpful staff. The location is perfect for getting around town. Felt very safe walking with my son. Look forward to our next stay.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 29, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean an aesthetically pleasing to the eye! Well definitely start here again!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 29, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to a lot of restaurants, shopping, and subway station. Clean and friendly. The bathroom door latch was tough and the bar/rest was not open long hours. Would def stay here again.
Stayed 4 nights in Apr 2024
Response from Hotel Management on Apr 25, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Chawalit

Stayed 1 night in Apr 2024
Response from Hotel Management on May 13, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, clean room, everything needed, excellent location.
Stayed 6 nights in Apr 2024
Response from Hotel Management on Apr 23, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Renato A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 23, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff is super friendly and accommodating. Rooms are clean and modern. Beds are comfortable, plus complimentary water.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 19, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Alla, Staten Island

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Close to my work location.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 19, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Olumuyiwa

Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 17, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 16, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

MICHAEL, Toms River

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good except I would like to have bars in the shower, at my age with a sliperry floor it will be advise to put a few bars so someone can hold to feel safe. Otherwise all is very well kept.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Damian

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Holly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, quiet room and very comfortable bed
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Claire Younglak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our stay.
Stayed 5 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

Jackie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Check in was easy and fast, hotel was super clean and it was just an amazing stay!
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

6/10 Okay

Jingwen

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

6/10 Okay

Saif

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 23, 2024
Greetings,Thank you for staying with us and your review. We do want to apologize to you for not having a great experience. We hope you consider visiting us again. Your feedback will help us improve and our Director of Operations was notified of your experience.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful…the lobby, the staff, the room, the view. Clean and well cared for property. Not brand new but well cared for. We asked the front desk for towels and coffee one night and they were brought to us in less than 5 minutes. The lobby area was cozy and had coffee, water and hot chocolate in the afternoon. A warm fire was always burning. We will stay there again!
Stayed 6 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again

10/10 Excellent

deborah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was super clean. Room was comfortable and spacious for a New York hotel room. Shelle at the front desk was so kind and helpful!! Would stay there again!
Stayed 4 nights in Mar 2024
Response from Hotel Management on Apr 15, 2024
Greetings,Thank you for staying with us and your kind review. We are glad to see that we met your expectations. We look forward to see you again