저자극성 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치

밀레니엄 힐튼 뉴욕 원 UN 플라자 여행 후기

4 out of 5
밀레니엄 힐튼 뉴욕 원 UN 플라자
1 United Nations Plaza, New York, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1338개 이용 후기 중 679개" "
평점 8 - 좋아요. 1338개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1338개 이용 후기 중 150개" "
평점 4 - 별로예요. 1338개 이용 후기 중 97개" "
평점 2 - 너무 별로예요. 1338개 이용 후기 중 127개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

jungsik

가족 여행
별로예요: 편의 시설/서비스
전망은 좋았고, 룸에 물도 없으며 전자렌지가 없어불편
2022년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2022년 9월 16일
시간을 내어 의견을 공유해 주셔서 감사합니다, jungsik.우리는 당신이 우리의 아름다운 전망을 즐겼다는 것을 기쁘게 생각하지만 우리와 함께한 시간이 완벽하지 못한 것은 유감입니다. 객실 내 편의 시설이 귀하의 기대를 초과하지 못한 점에 대해 사과드립니다. 우리는 탁월함을 위해 노력하므로 앞으로 나아가는 우리 경영진의 구성원들과 피드백을 논의할 것입니다.곧 더 긍정적인 경험을 공유할 수 있기를 기대합니다!Thom CaskaGeneral Manager

4/10 - 별로예요

Heejung

단체 여행
2021년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2021년 11월 20일
Thanks for the feedback, Heejung! It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon. Dan Briks General Manager

6/10 - 괜찮아요

Makenzi Noriko

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 3박 숙박함

8/10 - 좋아요

Jessica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly as soon as we came in. The elevator was a little shaky and the floor in the bedroom looked like it could use a steam clean but it was ok for the one night we stayed.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 26일
Jessica, thank you for sharing your experience at Millennium Hilton New York One UN Plaza. Our team members strive to provide a warm welcome to all our guests, and we’re delighted you found them friendly. We appreciate your feedback regarding the elevator and bedroom floor. Your comments are valuable, and we will address them to ensure a better experience for future stays. We hope to have the pleasure of welcoming you back soon.Ratna HendriantoGeneral Manager

8/10 - 좋아요

jorge

2024년 5월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 25일
Thank you, Jorge, for your review of the Millennium Hilton New York One UN Plaza. We're delighted that you had an overall positive experience with us. Our team looks forward to welcoming you back on your next visit.Ratna HendriantoGeneral Manager

6/10 - 괜찮아요

Mohammad

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Poor customer service, had to wait 40 mints to check in
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Mohammad, thank you for taking the time to share your feedback. It is regrettable that your check-in experience was not as prompt as expected. At our hotel, guest satisfaction is paramount, and we value all feedback to help us improve. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Amber

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Hello Amber,Thank you for staying at the Millennium Hilton New York One UN Plaza. We truly appreciate your feedback and are glad to see you had a favorable experience. Our team takes great pride in creating memorable stays, and we’re pleased you enjoyed your time with us. We hope to welcome you back soon for another visit to the vibrant New York City!Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

OSCAR DE LA 님, atlixco

NO ENCONTRARON MI RESERVA, TUVE QUE BUSCAR OTRO LUGAR, SOLICITO MI DEVOLUCION. SOY CLIENTA DE EXPEDIA.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
OSCAR DE LA, thank you for sharing your feedback. We are concerned to learn about your experience and understand how important it is for your reservation to be handled smoothly, especially as a valued Expedia customer.We apologize for the inconvenience you faced with your booking. Your experience is not reflective of our standard of service, and we sincerely regret the frustration it caused. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Antonio

…good
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Antonio, thank you for your positive feedback about Millennium Hilton New York One UN Plaza. It’s great to hear you had a pleasant stay. The team members strive to ensure every guest has a memorable experience. We hope to welcome you back soon!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Olga, thank you for your fantastic rating! The team at the Millennium Hilton New York One UN Plaza is delighted to know you had a great experience. We hope to have the pleasure of welcoming you back soon!Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

Ana

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible smell in the lobby area
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Ana,We're sorry to hear that your experience did not meet your expectations due to concerns with the lobby area. At our hotel, it's very important that guests have an enjoyable stay and feel comfortable throughout their visit. We have private messaged you in hopes that we can connect with you to learn more about your experience at our property. Please reach out to our Front Desk team directly so they can speak with you further about your time at our hotel. Thank you.Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

Daniel M.

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
waited 25 min. of a line to check in. Given a room afterwards that was not cleaned-up, Had to return to the desk. Thus were late for dinner reservations. No attempt to add additional check-in persons. The worst check-in experience I had ever had.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Daniel,Thank you for sharing your feedback. We regret that your check-in process fell short of expectations and recognize the inconvenience it caused you. Efficiency and cleanliness are top priorities for us, and we strive to ensure smooth experiences for all our guests.Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you.We have private messaged you in hopes that we can connect with you to learn more about your experience at our property.Thank you.Ratna HendriantoGeneral Manager

6/10 - 괜찮아요

Daisuke

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Destination feeという謎の費用が1日あたり35ドル強制的にチャージされます。
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
大輔様、ご意見をお寄せいただきありがとうございます。ご滞在中にデスティネーション料金が予期せぬ出費となった可能性があることは承知しております。当チームでは、ご滞在前にお客様にすべての料金を十分にご理解いただけるよう、常に努力しております。フロントデスクのチームに直接ご連絡いただければ、スタッフがお客様のご体験について詳しくお伺いし、当ホテルでのご滞在についてさらに詳しくご説明いたします。よろしくお願いいたします。よろしくお願いします。Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Marell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Marell,Thank you for your excellent review! The team at Millennium Hilton New York One UN Plaza is thrilled that you had an outstanding stay. It is wonderful knowing that our service and accommodations met your high expectations. We pride ourselves on offering a top-notch experience for our guests and we are delighted you enjoyed every moment. We're looking forward to welcoming you back the next time you're in New York.Safe travels!Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

Sheavonne

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed there Easter weekend with my daughter and niece (minors) and there was a cockroach in our room. Cleaning staff didn’t even clean or pick up the cockroach after I killed it. I asked to speak to the hotel manager and they never called me - even though they said they would and I followed up multiple times. Staff chased me in the hotel restaurant because he forgot I paid the bill for dinner, caused a scene and didn’t even apologize. Most hotels will check you in if your room is ready - this hotel wanted to charge $150USD to go to the room that was ready and available a couple hours early. I stayed at the intercontinental hotel and I arrived at 11am and my room was available and they gave it to us - no upcharge or anything. Just a much better hotel chain for cleanliness and service.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Sheavonne, thank you for sharing your experience. It is truly disheartening to hear that the cleanliness and customer service did not meet your expectations during your stay. Addressing such issues is not in line with our hotel values as it is very important to us that guests have an enjoyable experience and feel respected. We do hope to host you once again for a more positive experience.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Albero

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth check in and out. Bottles of water provided at front desk upon check in. Staff made me feel welcome. Great view from my room. Room is spacious, so as bathroom and closet. So clean! Only one restaurant which is Ok. Small cafe was already closed by the time our time spend in hotel. Eating Choice inside hotel is limited but many other choices around the hotel. Less then 10mins walk from Grand Central, which is an easy transport from JFK by LIRR and AirTran. I will stay here again.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Albero, thank you for your fantastic review of Millennium Hilton New York One UN Plaza. We're delighted you had a smooth check-in and check-out experience, and that our team made you feel welcome. It's great to hear you enjoyed the spacious, clean room with a wonderful view. We appreciate your understanding regarding our dining options and we're glad you found alternative choices nearby. The convenience of being close to Grand Central is indeed a highlight. We're looking forward to your next stay with us!Ratna HendriantoGeneral Manager

8/10 - 좋아요

Kitana

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
It was fine, a great stay for a couple nights
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Kitana, thank you for choosing Millennium Hilton New York One UN Plaza for your recent visit. We're delighted to hear that your stay was great for a couple of nights. We always strive to offer a comfortable experience, and we're pleased that you enjoyed your time with us. Your feedback is much appreciated, and we hope to welcome you back for an even more enjoyable stay in the future.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Eddie, thank you for your wonderful rating! The team at Millennium Hilton New York One UN Plaza is thrilled you had an excellent stay. We look forward to welcoming you back in the future and hope you'll enjoy another fantastic experience in the heart of New York City. Safe travels!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Armando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is clean, quit place
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Armando, it's delightful to know that you found the Millennium Hilton New York One UN Plaza to be clean and peaceful. We take pride in maintaining a serene environment for our guests and ensuring the property is spotless. We believe such an atmosphere greatly enhances the overall stay experience. We hope to welcome you back in the near future for another calm and tidy stay.Ratna HendriantoGeneral Manager

6/10 - 괜찮아요

lynn

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Lynn, thank you for sharing your feedback with us. Please reach out to our Front Desk team directly so they can learn more about your experience and speak with you further about your time at our hotel. Thank you.Ratna HendriantoGeneral Manager

4/10 - 별로예요

Dion

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The deposit wasn’t accurate
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Dion, we regret hearing about the discrepancy with the deposit during your stay. We strive to provide transparent and clear information about all charges and we apologize if this wasn't the case. We have extended a private message to you in hopes of gaining additional details. We want to learn more to ensure this doesn't happen moving forward, and to possibly address any unresolved matters for you. Thank you for your feedback.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

PAULOS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room view to the water part!
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Paulos, we appreciate your wonderful review. The iconic views from Millennium Hilton New York One UN Plaza truly provide spectacular sights of New York. Your positive feedback is the reason we strive to provide our guests with unforgettable experiences. We hope to welcome you back in the near future for another enjoyable stay.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Ricardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great here love it otherwise no parking was here that’s the biggest problem💯
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 20일
Ricardo, thank you for your outstanding review of Millennium Hilton New York One UN Plaza! We're thrilled to hear that everything was great during your stay. We understand that parking can be a bit challenging, and we truly appreciate your feedback on that. We're glad you enjoyed your visit and hope to welcome you back soon!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt safe, great staff
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Carol, thank you for this positive review. We're thrilled to learn that at the Millennium Hilton New York One UN Plaza, you felt secure and appreciated the performance of our dedicated team members. It's always our priority to ensure our guests feel safe and well-cared for during their time with us. We sincerely look forward to welcoming you back on your next visit to New York City.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Bibek

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Bibek, thank you for choosing the Millennium Hilton New York One UN Plaza and for taking the time to share your rating. Though your rating doesn't include specific comments, we always strive to provide a better experience. We hope to have the pleasure of welcoming you back next time your travels bring you to New York.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Christina, it's delightful to hear that you had a positive stay at Millennium Hilton New York One UN Plaza. As we strive to provide personalized and memorable experiences for our guests, it's great to know that our efforts resonate with you. We hope to have the opportunity to welcome you back for another enjoyable stay in the near future.Ratna HendriantoGeneral Manager

4/10 - 별로예요

Martin 님, Schindellegi

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Martin, we regret that your recent experience fell short of expectations. We value each guest's feedback as it greatly aids us in continuously improving our service standards. As our goal is to ensure all guests leave with a positive impression of our hotel, we hope to have the opportunity to connect with you directly. Could you please provide us with your reservation details from your stay, including your full name, stay dates, and your confirmation/reservation number? We have private messaged you in hopes that we can achieve this. We look forward to hearing from you.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always our go to place to stay!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Jessica, we're thrilled to hear that the Millennium Hilton New York One UN Plaza is your preferred destination! We're humbly grateful that you consistently choose us for your travels, and we can't wait to welcome you back for your next visit. Hoping to make all your future stays just as remarkable, if not more.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Linca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is well located
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Linca, thank you for taking the time to leave a brief review. It's wonderful to hear that you appreciated the strategic location of Millennium Hilton New York One UN Plaza. Our central position close to numerous city attractions certainly makes it convenient for our guests' exploration plans. Thank you again for your feedback, and we look forward to welcoming you back in the future.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Whycliffe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Whycliffe, we're thrilled that your time at the Millennium Hilton New York One UN Plaza was special. Each unique aspect of your stay is important to us, from the view of the city to the warmth of our colleagues. Being ideally situated, we consider our location an added advantage for our guests. We take pride in offering a memorable experience. Do consider us when planning your next trip to New York. You are always welcome.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Kiran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near the UN
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Kiran, it's great to hear you appreciated the Millennium Hilton New York One UN Plaza's prime location near the UN. We take pride in being situated in such an iconic and vibrant part of the city. Thank you for your review, and we hope to welcome you back in the future.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Shashvat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Thank you for the wonderful rating, Shashvat!It's fantastic you enjoyed your time at Millennium Hilton New York One UN Plaza so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Elaine, your high rating means immensely to us at Millennium Hilton New York One UN Plaza. It shows us that our dedication to providing an outstanding experience to our guests is truly appreciated. We aim to keep our hospitality unique to ensure a memorable stay. We're proud to be located in the heart of the city, offering easy access to marvelous destinations. We are already excited about the prospect of welcoming you back for another great stay in the future!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to my meetings.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 7일
Peter, it's wonderful to hear you enjoyed your stay at the Millennium Hilton New York One UN Plaza due to its prime location. We're proud of our central proximity to many parts of the city, making it convenient for our guests. We hope the ease of reaching your meetings added to the quality of your trip. Our team members eagerly look forward to welcoming you back in the future for another excellent stay.Ratna HendriantoGeneral Manager

6/10 - 괜찮아요

KYOHEI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
周辺の治安は良いが水回りが汚いのが気になりました。
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
京平様、率直なご意見をいただきありがとうございます。ご滞在には、よりご満足いただける点がいくつかあったようです。特にスイートの清潔さに関して、ご不便をおかけしたことをお詫び申し上げます。当ホテルのスタッフはお客様の満足を第一に考えており、細部への配慮は当ホテルの価値観の不可欠な部分であることをお約束いたします。フロントデスクのスタッフに直接ご連絡いただければ、お客様のご体験について詳しくお伺いいたします。ありがとうございます。Ratna HendriantoGeneral Manager

4/10 - 별로예요

Aleksei

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Aleksei, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

Chiara

2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 5일
We appreciate your feedback, Chiara.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Katherine, it's great to hear that you regarded your experience at Millennium Hilton New York One UN Plaza to be very good. We are glad to have formed part of your memorable stay and look forward to hosting you in the future for another satisfying stay in our delightful, historic property situated within a vibrant neighborhood. Thank you for your positive feedback.Ratna HendriantoGeneral Manager

2/10 - 너무 별로예요

Jahangir 님, North Reading

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Extra charge not known before.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Jahangir, it's unfortunate to hear about the unforeseen charge. Transparency about rates and fees is essential to us. We have sent a private message to you in order to gather more details, further understand your experience and take appropriate actions. Please also consider contacting our Front Desk team directly to discuss your experience. We appreciate your feedback and thank you for bringing this matter to our attention.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Jongduck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Jongduck, it's wonderful to see you had a positive experience at the Millennium Hilton New York One UN Plaza. We trust our unique setting and remarkable services played a part in your stay, and we hope you had an opportunity to explore the vibrant neighborhood surrounding us. We're thoroughly looking forward to welcoming you back on your next trip.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
helpful staff
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Carol, we're pleased to hear that you found our team members at Millennium Hilton New York One UN Plaza to be helpful during your stay. Their dedication to providing excellent service is one of the details that truly set our hotel apart. We're glad you appreciated their efforts. We hope to welcome you back in the future for another enjoyable stay.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Karla

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staying here again
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Karla, it's sincerely rewarding to know you're considering another stay at Millennium Hilton New York One UN Plaza. We appreciate your trust in our accommodations and services. We're looking forward to creating even more memorable experiences for you in the future.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Tom

연인과의 여행
Sylvia was awesome! Great customer service
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Tom, we're thrilled that you appreciated Sylvia's outstanding service at the Millennium Hilton New York One UN Plaza. Our team members strive to provide memorable experiences for our guests, so comments like yours are very encouraging. We look forward to welcoming you back for another great stay in the future.Ratna HendriantoGeneral Manager

8/10 - 좋아요

Édouard

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Édouard, thank you for choosing Millennium Hilton New York One UN Plaza and taking the time to rate your experience. We're glad to see you hold our property in high regard and hope you enjoyed your stay. We're keen on ensuring our guests enjoy the unique aspects of their stay, whether it's the stunning city views from our rooms or the strategic location close to premier New York sights. We look forward to hosting you again in the future for another memorable experience.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Pedro

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
Pedro, thank you for your positive rating of Millennium Hilton New York One UN Plaza. We're thrilled you had a great experience. We hope to welcome you back soon for another wonderful stay in the heart of New York City!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Mercedes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Greater commendations convenient close to everything in Manhattan. And you get $30 to spend at the restaurant.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 29일
Mercedes, your kind words about your stay at the Millennium Hilton New York One UN Plaza are truly appreciated. We're thrilled to know our convenient location made your Manhattan exploration easier. Isn't it wonderful to have everything so close by? The additional bonus of having a dining credit surely adds a delightful touch. We look forward to making your future visits just as enjoyable!Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Yaseera

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, amazing view. Definitely staying there again
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Yaseera, it's wonderful to hear that you appreciated our hotel's cleanliness and our amazing views during your stay at Millennium Hilton New York One UN Plaza. We take great pride in providing top-notch services for our esteemed guests. Your intent to stay with us again is certainly the highest compliment and we look forward to your next visit with us.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Kayanna Nikita Small

좋아요: 편의 시설/서비스
Beautiful hotel, enjoyed my stay.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Kayanna, it brings us joy to hear that you enjoyed your stay at the Millennium Hilton New York One UN Plaza. We're lucky to have guests like you who appreciate the beauty of our property. We take great pride in offering a memorable experience and your positive feedback is a testament to our efforts. We eagerly look forward to welcoming you back for another delightful stay in the future.Ratna HendriantoGeneral Manager

6/10 - 괜찮아요

Joseph

연인과의 여행
별로예요: 직원 및 서비스
I reserved a king room and was allocated a room with a queen-sized bed. Although the view from the (tiny) window was nice, it wasn't what I had expected from the photos on the website. Bathroom was not as clean as I would have liked (hairs on the ceiling, gross!).
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Joseph, we appreciate your feedback and regret to hear your stay didn't fulfil your expectations. It seems there has been some misunderstanding with the bed size and room photos, and we also take the matters of cleanliness into great consideration. To ensure we learn more about your experience and discuss it further, please feel comfortable to reach out directly to our Front Desk team. Thank you.Ratna HendriantoGeneral Manager

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
Alexander, we're thrilled to hear that you found your stay at Millennium Hilton New York One UN Plaza satisfying. Our goal is always to provide a delightful experience catered to our guest's individual needs. Do come visit us again in the future—we're looking forward to providing you with another pleasant stay.Ratna HendriantoGeneral Manager