Dear Yoon,We appreciate your valuable feedback and are grateful for your recognition of our prime location. While we understand your concerns about our older property and the absence of certain amenities, we'll take note of your feedback as we continue to make improvements. Your comments are valuable as we work towards enhancing our guests' experiences. We look forward to hosting you again and hope to provide an even better stay.Sincerely,New York Hilton Midtown Team

We are delighted to see we met your expectations! We will certainly share your feedback with our teams. Thank you for choosing the New York Hilton Midtown!

Dear Jun,Thank you for taking the time to leave a review. We're thrilled our excellent location served your travel needs well, and we appreciate you mentioning it to your fellow travelers. Your feedback regarding how your stay could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we hope to welcome you back again soon.Sincerely,New York Hilton Midtown Team

친애하는 정, 이 문제를 알려주셔서 감사합니다. New York Hilton Midtown은 고객 서비스에 자부심을 가지고 있습니다. 당신이 도착했을 때 미니 냉장고가 방에 배치되지 않은 것이 유감이지만, 가능한 한 빨리 우리 팀이 당신을 위해 처리한 것 같습니다. 다음 방문 시 다시 모시게 되어 영광입니다. 감사합니다, 뉴욕 힐튼 미드타운 팀

Thank you for choosing the New York Hilton Midtown! We are sorry to see we didn't quite hit the mark on your expectations. We will make sure to share your feedback with our teams as we strive to elevate our service execution for all our guests.

Dear Byounghee, It was wonderful having you as our guest recently. We're thrilled you enjoyed your experience at New York Hilton Midtown, and we appreciate you highlighting our great Executive Lounge. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,New York Hilton Midtown Team

Dear Chae,We always appreciate feedback from our guests, and we're glad your overall stay was pleasant. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. If you find yourself back in the area, please come see us again.Sincerely,New York Hilton Midtown Team

Thank you for making New York Hilton Midtown a part of your trip. We're glad our convenient location and friendly staff impressed you. However, we apologize for any concerns about noise, and we'll keep your comments in mind. If your adventures bring you back to the area, please come see us again. Sincerely, New York Hilton Midtown Team

Dear Jiyang, It's a delight knowing that you once again had a fantastic time with us! We look forward to sharing more memories with you in the future, so come and see us again!

We thank you for taking the time to leave us your feedback and apologize for any inconvenience surrounding the accommodations received. We'll be sure to discuss your comments internally so that we can find out how this happened and ensure that it doesn't occur again. Despite this, we do hope you'll give us another chance to impress you later down the road.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Julie,Thank you for choosing New York Hilton Midtown and sharing your five-star review! We are thrilled that our dedication to cleanliness and friendly service enhanced your stay. It is also wonderful to hear that you enjoyed your time in the heart of Manhattan. Our team looks forward to welcoming you back soon for another memorable visit to the city in the future.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Albert, We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. Our locks were recently installed and we are working through some of these intermitent challenges. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We have shared your feedback with our teams as we work hard to better serve our guests. I understand you are working with our team to rectify proper service recovery and the related information on the package. We will ensure to make it right. Thank you for your patience in this matter and thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams as we find opportunities to better serve our guests based on advice from loyal clients like you. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We sincerely apologize for any inconveniences you experienced during your stay with us and are saddened that we did not meet your expectations. We will certainly share your feedback with our teams as we work hard to better serve our guests. We hope during your stay we were given the opportunity to make it right. Thank you for choosing the New York Hilton Midtown.

Dear Lacey,Thank you for your review. We regret to learn of your experience and hope you accept our apologies for any disappointment regarding how your concerns were handled. What you have shared does not reflect our high standards, and we'll be sure to share your comments with the respective teams so this can be looked into. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.Sincerely,New York Hilton Midtown Team

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

Dear Hafsa, We deeply apologize for the inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Ayr Haru, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Dunia, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. Unfortunately, there are security measures we must abide by for the safety of our guests. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Hafsa, We deeply apologize for any inconvenience you experienced. We are saddened that we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies and thank you for choosing the New York Hilton Midtown.

Dear Masaki, We deeply apologize for this inconveniences you experienced as we clearly did not meet your expectations. I have shared your feedback with our teams as we strive to better serve our guests. Please accept our sincerest apologies as we try to Make it Right.

We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!