숙박 시설에서 보는 시내 전망

타운플레이스 스위트 바이 메리어트 뉴욕 맨해튼 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 619개" "
평점 8 - 좋아요. 1001개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 80개" "
평점 4 - 별로예요. 1001개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Medical

2022년 9월에 2박 숙박함
답변 제공: Marie L. 님, 2022년 9월 20일
Thank you for staying with us and for your feedback!

10/10 - 훌륭해요

Jinyoung

좋아요: 청결 상태, 객실의 편안함
신혼여행으로 다녀왔습니다. 타임스퀘어와 접근성이 매우 좋습니다. 다만 조금 좁고 어두운 점은 아쉽습니다.
2021년 12월에 9박 숙박함
답변 제공: MEL 님, 2022년 1월 7일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Good but poor soundproofing
Excellent hotel! Small but clean. Good location with many restaurants and market. But it’s not soundproofed well. Staffs were all great.
2020년 8월에 1박 숙박함
답변 제공: Yelissa, Front Office Manager 님, 2020년 8월 17일
Thank you for sharing your feedback and experiences! We really appreciate it!

10/10 - 훌륭해요

Inha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfort and nice clean room
Room is small but it's pretty enough to stay. There are induction and kitchen so you can bring your own food and drinks. Room was clean and daily service was good. Location is close to subway. But one thing is you can hear the noise from next room. It's little annoy. Just little noise. My trip was perfect and great. Because of the services and clean room :) I pretty much satisfied this hotel and really want to stay in the future.
2019년 2월에 2박 숙박함
답변 제공: Yelissa, Front Office Manager 님, 2019년 2월 7일
Thank you so much for your feedback! We appreciate you taking the time to share your experiences. We are also pleased to hear that you enjoyed the room and its amenities. Location is so important in NYC and we are glad that you got to enjoy our surrounding area! We hope to welcome you back, should your travels bring you to NYC!

10/10 - 훌륭해요

JAESANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 5성급호텔이라 말하고 싶네요
2019년 1월에 1박 숙박함
답변 제공: Yelissa, Front Office Manager 님, 2019년 2월 2일
Thank you so much for sharing your feedback! We are delighted to know that you felt this was a 5 star hotel as our goal is to provide 5 star service! We hope to welcome you back! 의견을 보내 주셔서 감사합니다. 우리는 우리가 5 성급 서비스를 제공하는 것을 목표로 5 성급 호텔이라고 느낀 것을 기쁘게 생각합니다! 다시 오신 것을 환영합니다!

4/10 - 별로예요

marzio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was fine except for the non stop noise from hvac which could not be turned off, even with room temp where it should be the fan kept going constantly blowing out room temp air with lots of noise, plus every 30 sec banging coming from hvac or other mech sys. . very difficult to get sleep. i was only there for 2 nights so i didnt request room change . dont know about other rooms noise but dont take rm 707!!!!!!!!!!!!!!
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 28일
Marzio,Thank you for your feedback. It is regrettable that you had an issue with the noise in your room. While it's unfortunate that it affected your stay, we appreciate you highlighting this concern and will review it further. We wish you had informed us during your stay, as we would have endeavored to find a solution.Thank you for sharing your experience.

6/10 - 괜찮아요

Jose

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Positive is in a great area and the staff was great. The bad: Our bathroom door didn’t close properly, so you had 0 privacy. We got the room with the balcony and our fence was broken and the only outdoor sit had mold. The room is even small for two person. It has a great full kitchen, it no eating table. The breakfast area had 3 or 4 tables only and it was really small for the amount of people at the hotel.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 28일
Jose, the location and team members made a positive impression, which is appreciated. Your comments about the bathroom door, balcony, room size, and breakfast area are noted. The insights shared will help improve the overall experience. Thank you for taking the time to share your feedback.

10/10 - 훌륭해요

JIAN

My experience was good
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Jian, the team at TownePlace Suites by Marriott New York Manhattan/Times Square is thrilled to hear you had a good experience. We hope to welcome you back soon!

10/10 - 훌륭해요

Mario 님, Chevy Chase

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent experience overall!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Mario, thank you for sharing your excellent experience at TownePlace Suites by Marriott New York Manhattan/Times Square! We're delighted that you enjoyed your stay and hope to welcome you back soon.

10/10 - 훌륭해요

Tariq 님, Springfield

2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 28일
Tariq, thank you for your fantastic rating! The team at TownePlace Suites by Marriott New York Manhattan/Times Square is thrilled that you had a great experience. We're looking forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient and clean with lovely staff
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Monica, it's heartening to hear that TownePlace Suites by Marriott New York Manhattan/Times Square exceeded your expectations with our superb location and cleanliness. It's wonderful that our dedicated team members were able to make your visit even more enjoyable. We look forward to welcoming you back during your next visit to the city.

10/10 - 훌륭해요

MARY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff was extremely friendly and helpful. great facility.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Mary, it's wonderful to hear about your positive experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled that our team members were helpful and that our facilities met your expectations. We hope you'll have the opportunity to stay with us again in the future.

10/10 - 훌륭해요

Alessandra 님, Piacenza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Alessandra, thank you for rating your stay at TownePlace Suites by Marriott New York Manhattan/Times Square so highly. We're thrilled you had a delightful experience and we look forward to welcoming you back on your next visit to New York.

10/10 - 훌륭해요

Ernst

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Erg goed allemaal.
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Ernst, het is fantastisch om te horen dat je genoten hebt van je verblijf in TownePlace Suites by Marriott New York Manhattan/Times Square. We waarderen uw vriendelijke woorden en kijken ernaar uit u de volgende keer dat uw reis u naar New York brengt, te verwelkomen.

8/10 - 좋아요

Jeffrey 님, Sharon

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 15일
Jeffrey, thank you for your rating of TownePlace Suites by Marriott New York Manhattan/Times Square. It's great to see you had a positive experience. We hope you choose to stay with us again.

10/10 - 훌륭해요

Sandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. New and clean rooms.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Sandro, your compliments regarding your recent stay at TownePlace Suites by Marriott New York Manhattan/Times Square are indeed encouraging. It's wonderful to hear that you experienced a top-notch visit with us and enjoyed our pristine rooms. We appreciate your valuable feedback and look forward to your return.

8/10 - 좋아요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is convenient to Times Square and Broadway; it's directly across the street from Birdland. Staff are friendly and helpful. It does get pretty crowded during breakfast, but the wait wasn't terrible and there was always plenty of food with several hot and cold options to choose from. The single elevator does get fairly busy at times, but it was never too bad. Rooms are cozy, but the size could become an issue if you have more than a couple of suitcases. They made good use of the available space, but as you'd expect there's not a lot of storage. Overall, it was a good experience and we would stay here again.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Eric, your positive comments on the TownePlace Suites by Marriott New York Manhattan/Times Square are appreciated. We're delighted to hear that you found the location convenient, our team members friendly, and breakfast satisfying. It's also great that you made good use of the available space in the room. As for your comments about the elevator and storage space, these are valuable insights for us. We're glad your overall experience was positive and we look forward to your return.

10/10 - 훌륭해요

Aleksandra 님, Jupiter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that my room had a small kitchen and it allowed me to eat the food I like:). The personnel was very friendly and knowledgeable. Definitely will come back!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Aleksandra, it's fantastic to hear you appreciated the convenient kitchenette in your room at the TownePlace Suites by Marriott New York Manhattan/Times Square. It's always our aim to provide an environment where guests can feel at home and enjoy their favorite meals. We're also glad that our knowledgeable team members were able to enhance your experience. We can't wait to welcome you back for another wonderful stay in the future!

10/10 - 훌륭해요

XPERIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees of this hotel are very friendly and explain like what the deposit working and the process. The room is clean and comfortable. Water is warm and we have a really nice sleep.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
XPERIA, thank you for sharing your delightful experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to hear that our team members provided clear explanations and that you found comfort in our well-appointed accommodations. Warm showers and restful sleeps—that’s what we want for all our guests. Looking forward to your next visit.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went above and beyond in a accommodating early check-in request and then called to check in on us. They were so nice and thoughtful. Michael was especially helpful.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
William, it's heartening to hear that you benefited from our team members' commitment to excellent service at the TownePlace Suites by Marriott New York Manhattan/Times Square. We're so glad they could assist with your early check-in and provided thoughtful check-ins. Thanks for your kind shoutout to Michael! Please consider us for your future trips to the city.

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel, near the Times Square
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Nicole, we're thrilled to hear that you enjoyed your stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We pride ourselves on our convenient location and we're glad you could take advantage of it. We look forward to having you back with us again in the near future!

2/10 - 너무 별로예요

Franz

2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Franz, it's regrettable that your experience didn't meet your expectations. We're committed to delivering exceptional stays, and welcome further details on what could have been improved. We hope to have another opportunity to improve your impression of our service.

10/10 - 훌륭해요

Iraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, staff was ready and quick whenever we had a question or needed assistance with the room
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Iraine, we're thrilled to hear about your fantastic stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. It's always wonderful to hear that our team members were readily available and efficient in handling your inquiries and assisting with your room. Thank you for choosing us, and we look forward to welcoming you back again.

6/10 - 괜찮아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean but smells like cat litter in the room
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Wendy, it's regrettable to hear about the unusual aroma you described. Such incidents are uncommon, and we appreciate your feedback. Our team always aims to ensure a comfortable and clean environment for our guests. We take note of your comments for future improvements. We hope for another opportunity to provide you with a more pleasant stay.

10/10 - 훌륭해요

Dori

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Dori, thank you for choosing to stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to have met your expectations for a great visit. We look forward to welcoming you back on your next visit to New York City. Safe travels until then.

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Thank you for taking the time to leave this wonderful rating, Mauro! We hope to see you again soon at TownePlace Suites by Marriott New York Manhattan/Times Square so we can share yet another amazing experience!

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 nights, 4 day trip. Very clean, nice location... would highly recommend.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Roy, thank you for sharing your experience with others. TownePlace Suites by Marriott New York Manhattan/Times Square is delighted to hear you enjoyed the cleanliness and convenience of our location. Recommendations like yours truly validate the dedication shown by our team members. We look forward to hosting you again on your next trip. Safe travels!

10/10 - 훌륭해요

Richard

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Richard, we're thrilled to see your top rating! Your satisfaction is central to what we strive for at TownePlace Suites by Marriott New York Manhattan/Times Square. We're sincerely happy that we exceeded your expectations and are eagerly looking forward to your next stay.

10/10 - 훌륭해요

Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Eric, thank you for your five-star rating. TownePlace Suites by Marriott New York Manhattan/Times Square is delighted to have met your expectations. We hope to welcome you back in the near future for another memorable stay.

10/10 - 훌륭해요

Thersea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so nice! Great location. Can’t ait to go back!
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Thersea, we're thrilled to hear of your enjoyment at TownePlace Suites by Marriott New York Manhattan/Times Square! It's wonderful that our team members' warm hospitality stood out to you as well as our prime location. We can't wait to welcome you back for another great experience!

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very safe, good location, great staff, good breakfast
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Laura, it's fantastic to hear that you appreciated our prime location within Manhattan. Your comfort and safety are of paramount importance at TownePlace Suites by Marriott New York Manhattan/Times Square. We're glad you found our team members to be great and enjoyed the breakfast. We can't wait to welcome you back for another stay soon.

8/10 - 좋아요

Eva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1-Wochentripp in NY in zentraler Lage
Zentrale und verkehrsgünstige Lage in lebendigem Viertel Unkompliziertes Ein-/Auschecken Sehr netter Service einfaches, aber praktisches Apartment sehr sauber / guter Zimmerservice Bad/WC: Angenehme Dusche mit effizientem Abzug sehr bequemes Bett, Schlafsofa ok Frühstück inklusive sehr praktisch, da kein Zeitverlust Frühstückssituation: einziger Kritikpunkt: eindeutig zu wenige Tische und Stühle !! Folge: Lauern auf frei werdende Tische unangenehm
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Eva, wir freuen uns über Ihr Feedback zu Ihrem Aufenthalt im TownePlace Suites by Marriott New York Manhattan/Times Square. Es ist schön zu wissen, dass Ihnen unsere günstige Lage, der einfache Check-in/-out-Prozess, die freundlichen Teammitglieder und die sauberen Apartments gefallen haben. Wir sind stolz auf unsere praktischen Annehmlichkeiten, darunter bequeme Betten, eine angenehme Dusche und Frühstück.Wir verstehen, dass Ihre Erwähnung des Frühstücksbereichs einen Bereich für Verbesserungen darstellen könnte. Seien Sie versichert, wir suchen nach Lösungen, um das Erlebnis unserer Gäste zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen noch angenehmeren Aufenthalt zu ermöglichen.

10/10 - 훌륭해요

KIM

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Kim, thank you for sharing your positive rating of TownePlace Suites by Marriott New York Manhattan/Times Square. We're pleased to know you had an enjoyable experience. We look forward to your future visits.

10/10 - 훌륭해요

Silvia

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Silvia, it's great to hear that you had such a wonderful experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We appreciate you taking the time to rate us and hope to have the pleasure of welcoming you back in the near future!

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Sara, thank you for your high rating of TownePlace Suites by Marriott New York Manhattan/Times Square. It's great to hear that you enjoyed your stay, and we look forward to welcoming you back in the future. Safe travels until then.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima escolha!
Ótima escolha! Muito bem localizado, confortável, bom café da manhã. Ter uma cozinha no quarto foi excelente. Ficaria novamente.
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Obrigado pela avaliação. É maravilhoso saber que você apreciou a localização central e o ambiente confortável do TownePlace Suites by Marriott New York Manhattan/Times Square. Nossa cozinha no quarto e a deliciosa oferta de café da manhã são de fato um destaque para muitos hóspedes. Estamos muito felizes que você considere ficar conosco novamente!

10/10 - 훌륭해요

Kaycee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, close enough to walk to a lot of places. Parking garage right next door was a huge plus!
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 19일
Kaycee, it's delightful to hear that the strategic positioning of TownePlace Suites by Marriott New York Manhattan/Times Square amplified your enjoyment of the city's attractions. We're pleased the nearby parking enhanced your experience. We eagerly anticipate your return.

10/10 - 훌륭해요

Derrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, easy check in, nothing wrong with some free breakfast too.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Derrick, it's uplifting to hear that you enjoyed your stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled that our team members were welcoming, the check-in process was smooth and you appreciated the complimentary breakfast. We eagerly look forward to your next visit.

10/10 - 훌륭해요

Jenesis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I don't like very much is that the elevator takes too long but other than that everything was super good and very clean.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Jenesis, it's wonderful to hear that your stay at TownePlace Suites by Marriott New York Manhattan/Times Square was largely positive! Your feedback regarding a delay with the elevators is noted and will be shared with our team for potential improvements. We're thrilled that you appreciated the cleanliness of our hotel, a standard we hold in high regard. We hope to welcome you back soon for an even more streamlined experience.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Mark, thank you for choosing to stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We appreciate your positive rating on Hotels.com. We hope to have the opportunity to serve you again and provide an even better experience on your next visit.

10/10 - 훌륭해요

Alisa 님, Sebastian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazingly convenient location, nice staff, clean, safe and basic, but enough good complimentary breakfast. We will definitely come back.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 8일
Alisa, thank you for your terrific review. We're thrilled to hear that you appreciated the convenience of TownePlace Suites by Marriott New York Manhattan/Times Square and our friendly team members. It's also great to know that you enjoyed our cleanliness, safety measures, and the breakfast. We eagerly anticipate your return visit.

10/10 - 훌륭해요

Allen Kuanying

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel at the Time Square area.
2024년 1월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Allen, thank you for staying at TownePlace Suites by Marriott New York Manhattan/Times Square. We're pleased to know we could make your stay a pleasing experience. Looking forward to your next visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Since the rating indicates a positive experience, we appreciate the four-star review for TownePlace Suites by Marriott New York Manhattan/Times Square. Even without specific feedback, we value the rating and take it into consideration. We're looking forward to welcoming you back again in the future.

8/10 - 좋아요

DeShawn 님, Temple Terrace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff friendly, kitchen was nice. Felt safe inside although just down the block wasn’t. Had to ask daily for the room to be cleaned or to at least get clean towels and a trash bag.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 5일
DeShawn, thank you for choosing to stay at the TownePlace Suites by Marriott New York Manhattan/Times Square. We're delighted to hear that our team members conveyed a friendly atmosphere and that you appreciated the kitchen in your suite. However, it's regrettable that some aspects didn't meet your expectations, such as the necessity for regular requests regarding room service. We assure you that your comfort is our priority and we'll look into this to ensure smoother experiences for our guests in the future. We're committed to creating a wonderful stay for all our guests and your feedback is instrumental in that process.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and great location next to Times Square.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Jose, thank you for sharing your experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We're thrilled to hear you appreciated our ideal location and clean facilities. We hope to serve you again in the future.

8/10 - 좋아요

Andrea

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the property and staff were great. Breakfast area is too small for the number of. guests at the hotel. Elevator is really slow.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Andrea, it's wonderful to hear that you found the TownePlace Suites by Marriott New York Manhattan/Times Square to meet your expectations, particularly with our team members. We appreciate your feedback about the size of our breakfast area and elevator efficiency. These insights help us identify areas for improvement, and we will certainly consider your comments. Thank you for allowing us to serve you, and we hope to welcome you back soon.

8/10 - 좋아요

Timea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a wonderful stay. Its close to Times Square and walking distance to many restaurants, movie theater, target for groceries etc, the subway is on the corner which makes it convenient for travel and my room was cleaned everyday! Only pet peeve is that there is only one elevator which services the hotel. Other than that. I recommend!
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 1월 28일
Timea, it is heartwarming to hear that you enjoyed your stay at TownePlace Suites by Marriott New York Manhattan/Times Square. We’re pleased that you found our location convenient and appreciated the daily cleanliness of your room. Your feedback about the elevator has been noted as we continue making improvements for our guests. We’re thrilled you would recommend us and hope to welcome you back soon!

6/10 - 괜찮아요

claire

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Great location , breakfast very poor for a Marriott , no where to sit for breakfast as so busy and only a small libby so had to take back to room. Room smaller than expected but had all amenities required. The toiletries provided were not what was on the bottle so slightly disappointed. Stayed in room on 3rd floor and there was an unusual banging noise that was intermittent. Location was the only main positive for the stay.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Claire, your feedback is pivotal to us as it encourages improvements where needed. It's apparent that the offerings of our breakfast space didn't fully meet your expectations. We appreciate your patience with these challenges. We're pleased to know you found the central location advantageous. In regards to your feedback on the room size, amenities and toiletries, we will certainly consider it in our ongoing improvements for guest experiences. The irregular noise you mentioned has been noted and will be reviewed by our maintenance team. Despite the areas that fell short of your expectations, we hope you would consider giving us another opportunity to enhance your experience.

10/10 - 훌륭해요

Jermaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 26일
Thank you for sharing your perfect rating with us, Jermaine!It's wonderful to see how much you appreciated your time at TownePlace Suites by Marriott New York Manhattan/Times Square! We want everyone to feel right at home at TownePlace Suites by Marriott New York Manhattan/Times Square. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - 훌륭해요

Lester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Very helpful and efficient.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Lester, thank you for sharing your positive experience at TownePlace Suites by Marriott New York Manhattan/Times Square. We are thrilled to hear that our team members provided efficient and supportive service during your stay. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future.