"Room was clean, staff was very friendly, ease of check-in and check-out process. The place is close to ikebukuro station, making this place a very good location. The housekeeping is limited and only one thorough one during our stay, which is not an issue. The amenities were self-serve, although we did run out of tissue paper and we didn't know where to find more in the hotel. WiFi is available throughout. Coffee and other drinks were free and available, making our mornings a great start before we went our ways for shopping and sight seeing. My parent was also in the same hotel but this made it a bit tricky as they could not access the same floor without the keycard so we met in the lobby before she could use her keycard to bring me to her room and vice versa if she had something to bring us. This was great for security reasons but slightly cumbersome. Not too big of a deal! Overall, we will keep this place in mind for when we return! Thank you! "