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"It's the staff that make the difference. It's like a home away from home . "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Clean room and big area. The water pressure was a bit slow. "

"Lovely hotel, great position for visiting Llandudno. Beautiful breakfast, lovely friendly and helpful staff. The bedroom could do with a good update. Room 6 bathroom was small, beautiful sea views. A little updating of property would be good. But other than these things we had a lovely few days."

"Room excellent with coffee/tea . Spa very rwlaxing. Staff first class."

"Breakfast was excellent with a great selection of food on offer. I could not fault breakfast staff,housekeeping staff or any other staff members. Everyone was very friendly and polite."

"Breakfast ok not very hot"

"Good"

"We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely "