โVery Scottish decorโ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
โWe are returning to this stunning hotel for the 3rd time and love it here. Great service from staff they were able to give us a double room after we booked twin room available via hotels.com which was great.
The food is amazing, fish and chips is a definite go to, and 2nd night we had a 3 course meal closer to fine dining with famtastic quality.
Spa services were great we used both pool and steam room which work perfectly to feel fully relaxed. I have used the gym facilities in the past and...
โSpacious, comfortable room situated close to an event we were attending (5-10 minute drive). Room well equipped - brewing facilities are always a big bonus!
Breakfast buffet was well stocked and had a good choice of items - some more visible guidance near the toaster would be helpful for those unfamiliar with the make and how it works.
The only stressful aspect of the stay was lack of parking space letter on the Saturday evening - unsure where we were allowed to 'overflow' to.
Overall...
โThe hotel is stunning and the grounds around it are incrdible. The promenade walk was out of this world. Very friendly staff and helpful. The pool is very clean.
We had our cuckapoo with us and they were very loving towards him. Dogs are not allowed in the dinning room which wasnt an issue at all as we were allowed to stay on the bar side/dinning room. Lots of choices for food and breakfast. I would dedinitely go back. The rooms are huge and have just been refurbished. Thank you for making our...
โHeather the manager was very friendly and welcoming.
We got our drinks at the bar and confirmed our stay and we had a lovely evening meal.
The room was spacious and comfortable with a shower and bath.It was very quiet.Breakfast in the morning was great and heather made us feel so at home.
Definitely would recommend a stay.โ
โExcellant breakfast choice and period of which this was great.
Gym facitilities were ok but not all appeared to be in working order. Cleaan pool. Jacuzzi, steam roon and sauna.
Grounds were nice and well kept.โ
โGreat location near motorway ,great for staying or stop over .The food was excellent both duo roast which was fantastic and the breakfast which was great for journey home .โ