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Reviews of Hotel Code Shinsaibashi

3 out of 5
Hotel Code Shinsaibashi
1-16-30 Higashi Shinsaibashi, Chuo-ku, Osaka, Osaka

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 704 reviews" "
Rating 8 - Good. 335 out of 704 reviews" "
Rating 6 - Okay. 93 out of 704 reviews" "
Rating 4 - Poor. 19 out of 704 reviews" "
Rating 2 - Terrible. 11 out of 704 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jimben Irving

Stayed 3 nights in Jan 2024
Response from Hotel Code Shinsaibashi on Feb 17, 2024
Thank you for your stay!

10/10 Excellent

Tsz Kwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very nice and helpful The location of the hotel is excellent, close to shopping area as well as the subway stations The room is small but the location and value of price can off set that
Stayed 4 nights in Nov 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfort unit. Convenient to everything, such as dinning, shopping and subway station. Walking distance to the most busiest area.
Stayed 6 nights in Apr 2023
Response from ホテルコード心斎橋 on Jun 3, 2023
Dear Cynthia Thank you kindly for your review. Our location is indeed very convenient, also we are just a short walk from Shinsaibashi-suji Shopping street. We are glad you enjoyed your stay and hope to see you again some time in the future.Best wishes,

10/10 Excellent

Hsu Myat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, accessable. Hotel is clean, amendities are good and staffs are very polite and helpful. Overall very satisfy.
Response from Hotel Code Shinsaibashi Ou on Dec 10, 2022
Thank you for choosing Hotel Code shinsaibashi for your time in Osaka. I am so glad to see you enjoyed your time with us and thank you for your time in posting a review. I will make sure to pass this to my team as they will appreciate your feedback. Please reach out should you need anything, and we cannot wait to host you soon.Best regards,

10/10 Excellent

Hsu Myat

Stayed 1 night in Nov 2022

10/10 Excellent

Shawn

Stayed 2 nights in Feb 2020

10/10 Excellent

Estanislao, Bilbao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean hotel. and comfortable beds.
Stayed 1 night in May 2022
Response from Hotel Code Shinsaibashi clerk Yamada on Jun 11, 2022
Dear Guest Thank you for your accommodation and a comment to our Hotel. We are grad to hear that your liked our location. Hope you will come back to Hotel Code again.we will keep try to improve our service. Best regards

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Room is Ok. Within the budget price expectation
Stayed 5 nights in Dec 2019
Response from Front clerk Yamada on Apr 1, 2020
Dear Sir/Madam It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. It is nice to hear your pleasant words about our Hotel. We will keep improve our service, looking forward to see you again at Hotel Code Shinsaibashi.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service. Clean and very comforable
Stayed 5 nights in Nov 2019
Response from HH on Feb 3, 2020
Thank you very much for staying at Hotel Code Shinsaibashi. Your comment concerning our staff is also very much appreciated.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. Again, our sincere thanks for the comment you gave us. We are very much looking forward to your next visit. Best Regards.

8/10 Good

Corazon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 3 nights in Jan 2020
Response from Reception on Jan 30, 2020
Dear Mr./Ms. Corazon Thank you very much for staying at Hotel Code Shinsaibashi. Your comment concerning our staff is also very much appreciated.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. Again, our sincere thanks for the comment you gave us. We are very much looking forward to your next visit. Best Regards, Fujitsu

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Yamada on Jan 12, 2020
Thank you for your stay.

10/10 Excellent

Supavich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Shinsaibashi
Hotel is right on the center within walking distance . From subway is also near Room is clean but not so much space
Stayed 2 nights in Jan 2020
Response from Yamada on Jan 7, 2020
Dear Mr./Ms. Supavich It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. We are delighted that you were impressed with our location , and left with that impression. We have some other types of rooms and could have suggested upgrade upon your request. Thank you for your stay and we look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for 7 nights. On initial arrival the room, bed, bed head and table were quite dusty like no one had stayed in that room for a while. The room is quite small but that’s expected from hotels in Japan. Great location just off shopping street but since it is quite close to the heart of dotonburi there are a few bars/clubs around which can be quite loud until the AM’s. Pretty much no amenities provided such as laundry.
Stayed 7 nights in Dec 2019
Response from Front desk clerk Takashi Nama on Dec 19, 2019
Dear Guest Thank you for your accommodation and comment to our Hotel. We are sorry that our room cleaning disappointed you. According to your expression, we will consider improvement. For laundry, we do not have it in our building but there is several coin laundry close to our Hotel, nest time clerk will give you map and guide.Hope you will come back to Hotel Code in near future. We are looking for ward to meet you again. Best regards Hotel Code Shinsaibashi clerk Takashi Nama

10/10 Excellent

Gary, Brisbane, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was amazing (jetted spa room). Enormous size for japan. Only thing that could be improved was the breakfast... it was not really up to standard
Stayed 1 night in Dec 2019
Response from Reception on Dec 14, 2019
Dear Mr./Ms. Gary Thank you very much for having stayed at Hotel Code Shinsaibashi. Again, thank you very much for your valuable feedback. We are thrilled to read your story, especially you have enjoyed the room. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. We regret that the breakfast was not good enough for what you have expected. We hope to have an opportunity to welcome you back on your future travel to Osaka. Thank you. Fujitsu

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Space was small. They provide free breakfast! Quite decent one
Stayed 5 nights in Dec 2019
Response from Reception on Dec 9, 2019
Dear Mr./Ms. Thank you very much for staying Hotel Code Shinsaibashi. Again, our sincere thanks for the comment you gave us. I am delighted that you were impressed with our breakfast , and left with that impression. We sincerely apologize the inconvenience for what you have experienced with the room. Thank you very much for your constructive feedback, we take your points to our consideration to improve the situation. We would appreciate if you allow us another opportunity to make it right. Thank you. Fujitsu

10/10 Excellent

Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have considered all the needs of travellers well and provided great service
Stayed 7 nights in Nov 2019
Response from Front desk clerk Hong on Dec 8, 2019
Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we re able to see various aspects of the properly from the guests viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Front desk clerk Hong

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Dotombori Town..
Stayed 4 nights in Dec 2019
Response from Front desk clerk Narita on Dec 7, 2019
Thank you for using Hotel Code Shinsaibashi. I also want you to use it when you come to Osaka. We look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Reception on Nov 25, 2019
Thank you for staying with us. Looking forward to meeting you again.

8/10 Good

Verified traveler

Stayed 5 nights in Oct 2019
Response from Front clerk Yamada on Nov 8, 2019
Thank you for your stay!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasing hotel, close to everything, with very friendly staff. Bed for me though was a little to hard.
Stayed 6 nights in Oct 2019
Response from Front clerk Yamada on Nov 6, 2019
Dear Sir./Madam It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. We look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you. Front clerk Yamada

10/10 Excellent

alberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Amazing
Stayed 4 nights in Oct 2019
Response from Front clerk Yamada on Oct 25, 2019
Dear Sir/Madam It was our pleasure having you with us and thank you for taking time to share about your recent experience on Hotels.com. Thank you for choosing the Hotel Code Shinsaibashi in your recent visit in Osaka. The Management and Staff would like to thank you for the wonderful comments. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to popular spots in Osaka.
Stayed 5 nights in Oct 2019
Response from Front desk clerk Hong on Oct 21, 2019
Thank you for your stay and comment to our hotel. We are pleased to have your praised words about our location. We are looking forward to see you again at Hotel Code Shinsaibashi. Hope you will consider to stay at Hotel Code again during your next travel to Osaka. Front desk clerk Hong

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019
Response from Reception on Oct 18, 2019
Thank you for staying with us. Looking forward to meeting you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Reception on Oct 6, 2019
Dear Mr./Ms. Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We appreciate your recommendation of our place to welcoming others. We looking forward to your next visit. Fujitsu

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff. Simple delicious breakfast. Excellent location. Room was small but nice.
Stayed 3 nights in Sep 2019
Response from Front clerk Yamada on Oct 2, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. The Management and Staff would like to thank you for the wonderful comments. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

10/10 Excellent

LING SZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good smile for the reception and good communication
Stayed 2 nights in Sep 2019
Response from Front clerk Yamada on Sep 15, 2019
Dear Mr./Ms. LING SZE Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We appreciate your recommendation of our place to welcoming others. Our warm hospitality awaits your return sometime soon. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Front clerk Yamada on Aug 13, 2019
Dear Sir./Madam Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We appreciate your recommendation of our place to welcoming others. We look forward to your next visit. Thank you.

10/10 Excellent

Bubbs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, around lots of food and bars, great service staff, an Australian bar right downstairs, clean and hygienic. One point is that the size of the room is really small, similar to those business hotel in Tokyo. Will not be fun for 2 pax although it indicates for 2, it shld be for 1 pax. Other than this, everything else is perfect. I will definitely go back but will be booking a bigger room (if they have it).
Stayed 4 nights in Aug 2019
Response from Front clerk Yamada on Aug 13, 2019
Dear Mr./Ms. Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We apologize for not being satisfied with the size of the room. We appreciate your recommendation of our place to welcoming others. We look forward to your next visit. Thank you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel room was great, clean and tidy. We didn't necessarily need cleaning and new towels for a one night stay and was a little inconvenient that we had to wait outside our room when we arrived back to someone changing our sheets . The complimentary breakfast was also disappointing, would prefer a more of a range and to pay.
Stayed 2 nights in Jul 2019
Response from Reception on Aug 5, 2019
Dear Mr./Ms. Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We appreciate your recommendation of our place to welcoming others. We looking forward to your next visit. Thank you.

8/10 Good

FSW, Singapore

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room is not very spacious, location is quite convenient and hotel provide free breakfast.
Stayed 3 nights in Apr 2019
Response from Front Clerk Yamada on Jul 25, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. The Management and Staff would like to thank you for the wonderful comments. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & fantastic value. The small double was fine, yes it was small but all we were after was a bed & shower & it was perfect. 15 min walk from Osaka station & 5 min to subway & Dontonbori.
Stayed 2 nights in Jul 2019
Response from Reception on Jul 17, 2019
Thank you for choosing Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We look forward to your next visit! Thank you.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to shinsaibashi, and only a few minutes walk to dotonbori.
Stayed 3 nights in Jul 2019
Response from Reception on Jul 17, 2019
Dear Mr./Ms. Thank you for choosing Hotel Code Shinsaibashi. Thank you for your favorable feedback. It really warms our hearts! We look forward to your next visit. Thank you.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel, but a bit pricey
Fine hotel, but it seemed a bit overpriced and checkout was too early, at 10:00am.
Stayed 1 night in Jul 2019
Response from Front clerk Yamada on Jul 13, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. We will review your comments with our maintenance team and work with them on resolving this issue. We hope to have the opportunity to impress you even more next time you are in the city and invite you to join us again soon.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Front desk clerk Hong on Jun 25, 2019
Thank you for staying with us and for talking the time to review your stay. We are so glad to hear you loved you visit. I hope we can see you back again very soon. Front desk clerk Hong

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Front desk clerk Hong on Jun 25, 2019
Thank you for staying with us and for talking the time to review your stay. We are so glad to hear you loved your visit. I hope we can see you back again very soon, Front desk clerk Hong

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Reception on Jun 23, 2019
Thank you for staying with us. We are looking forward to meeting you again.

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019
Response from Front clerk Yamada on Jun 18, 2019
Thank you for your stay.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good. Friendly staffs and location is very close to shopping street.
Stayed 4 nights in May 2019
Response from Front clerk Yamada on Jun 1, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. The staff and I would like to thank you for choosing our place during your precious time here. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff is friendly and helpful. The hotel’s location is probably the best in Osaka, we can access so many restaurants and shops right besides it. The room is nice and quiet. However, there was mold growing in the washroom: shower curtain was changed after my request, but the mold smell was still present afterwards.
Stayed 4 nights in May 2019
Response from Reception on May 28, 2019
Dear Mr./Ms. The staff and I would like to thank you for choosing our place during your precious time here. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We apologize for the shower curtain and mold smell during your recent visit. To ensure your comfortable experience here next time, we will improve shower curtain and mold smell as soon as possible. We eagerly anticipate your next visit and look forward to serving you again. Thank you.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 4 nights before our Kobe cruise. The location is excellent as it's very close to Shinsaibashi shopping street and close to many eateries, some even right next to the hotel. The rooms are SMALL (typical Japanese hotel rooms), but usable. There was an in-room safe which is convenient. It offers all the daily needs of a hotel. It offers continental breakfast and a bit more than just coffee, tea and muffins, which is good. The beds are comfortable and bathrooms are clean. Only complaint is checkout time of 10am. Too early and have to pay 1,000 yen for each extra hour. Also, there's NO VIEW of the city as the windows are FROSTED. So only daylight comes through during the day.Also the time we were there the breakfast eating area was getting renovated so not many places to eat and the staff persuaded the guests to take food to their rooms. The price is good for what it offers. We would stay here again next time we visit Osaka.
Stayed 4 nights in May 2019
Response from Reception on May 26, 2019
Thanks for such an amazing review. We greatly appreciate you taking the time out to review us. We are happy to see you enjoyed our excellent location and accommodations during you stay. Please accept our apologies for the early check-out you experienced as well as for any concerns regarding your room. Allow us a chance to change your perceptions with a stay that is nothing short of outstanding next time you're in Osaka! We look forward to having you back soon! All the best, Ou

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Reception on May 22, 2019
Dear Mr./Ms. Thank you for choosing Hotel Code Shinsaibashi and the review. Thank you for sharing your experience here. We appreciate your recommendation of our place to welcoming others. We look forward to your next visit.

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019
Response from Reception on May 7, 2019
Thank you for staying with us. We are looking forward to meeting you again.

8/10 Good

Hans

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A walkable distance to the nearby Subway station. Quite a good location and able to visit other places.
Stayed 5 nights in Apr 2019
Response from Front clerk Yamada on May 6, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. Thank you for choosing the Hotel Code Shinsaibashi in your recent visit in Osaka. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. We look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

10/10 Excellent

Wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,helpful and friendly staffs,quiet and safe area.overall very good experience.
Stayed 8 nights in Apr 2019
Response from Front clerk Yamada on May 4, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. Thanks for such an amazing review ! We are happy to see you enjoyed our excellent location and accommodations during you stay. You taking the time to share your experience means a lot to our team. We look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019
Response from Front desk clerk Hong on May 3, 2019
Thank you for staying with us and for talking the time to review your stay. I am so glad to hear you loved your visit and that you found the comfortable. I hope we can see you back again very soon. Front desk clerk Hong

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the shinsaibashi shopping street and station
Stayed 2 nights in Apr 2019
Response from Reception Yamada on Apr 20, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. Thank you for choosing the Hotel Code Shinsaibashi in your recent visit in Osaka. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. We look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reception on Apr 20, 2019
Thank you for staying with us. We are looking forward to meeting you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Just about 8 mins walk to metro station.
Stayed 2 nights in Apr 2019
Response from Reception on Apr 12, 2019
Dear Mr./Ms. Thank you for stay Hotel Code Shinsaibashi. The Management and Staff would like to thank you for the wonderful comments. We look forward to your next visit. We wish you a good trip for you! Thank you.

8/10 Good

Mish, Edmonton, AN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast available with the room. Friendly staff and excellent proximity to train and shopping
Stayed 7 nights in Mar 2019
Response from Front Clerk Yamada on Apr 6, 2019
It was our pleasure having you with us and thank you for taking time to share about your recent experience on Expedia. Thank you for choosing the Hotel Code Shinsaibashi in your recent visit in Osaka. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. We would like to improve on the basis of the opinion. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at Hotel Code Shinsaibashi. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from HH on Apr 6, 2019
Thank you for your stay.