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"great pool staff."

"Staff was very friendly, plenty of parking."

"The room wasn't very clean. The bathroom door would not stay closed. The pool was not heated. Would not recommend"

"Staff was excellent "

"We arrived to Palm Springs earlier than anticipated. We asked the gentleman in the front if there was anything that he could do for us and he was very helpful. He was able to accommodate us right away without hesitation. That is the customer service I am looking for! :) the friendly staff was a huge plus! They were constantly cleaning and making sure that the hotel was up to standard! All of the amenities were amazing. And I will be going back because of the staff from the front end to the cleaning staff- everyone was friendly and so hardworking!"

"This property failed to meet even basic standards of care and cleanliness. Valet parking is required, and my vehicle was damaged while in their custody on the first day of my stay. Management refused to accept responsibility, declined to provide surveillance footage, and relied on their own internal determination to deny liability. I am now forced to pursue the matter through their insurance. Additionally, we discovered a dried blood stain on the underside of the mattress cover, indicating that bedding was not properly cleaned or replaced between guests. When reported, the response from the front desk was dismissive, and no action was taken until we personally located housekeeping the following day. The lack of accountability, urgency, and sanitation is unacceptable, especially at this price point. "

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"Super clean and the front desk was very helpful"

"The room was dirty and the cleaning staff didn’t really clean "