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"Hot water is not working properly."

"The only room available for our stay had beds. Unfortunately these completely filled the room and you literally had to suck it in and squeeze around them. The bathroom was tiny. It was also located in the middle at the beginning of a communal hallway, so there was no privacy if you wanted to leave the breezeway doors open to look at the garden or catch some fresh air. Breakfast was interesting. You weren’t asked what you wanted, tea and coffee were just put in front of you. I don't drink either so basically a waste. It consisted of a bowl of cherry tomatoes, 2 pieces of toast, jam and a cream sandwich that again was put in front of you. No discussion or choice apart from not eating in. After that i just went to the local convenience store and bought some boiled eggs. Rooms are not made up each day but every second day. Towels are the annoying small Korean version. We had to ask for more towels each day. The Stay itself looked beautiful, the garden a delight but the wailing cat not so much. Parking is on the road out front and protected by bollards that you just move. The road is basically one way and you exit via a large car park at the end. The location of this property is excellent. Just a minute from the main road and about a 2 minute stroll to the observatory. Of all the accommodation we stayed at this was the most expensive of our trip but to me the most disappointing as i was expecting more given the price point, and although beautiful, I didn’t think it delivered."

"침대가 편하고 침구가 깨끗했어요. 어메니티 또한 좋은 제품들로 구성되어 있구 치약,칫솔 구비되어 있어요. 개인적으로 아쉬운건 비누가 없어요. 클린징폼을 챙겨 가야 합니다. 화장실 문이 불편한거 빼곤 다 좋았어요. 조식도 가격대비 훌륭합니다."

"it was really nice"

"냉장고가 작동하지않아 프런트에 고치던가 바꿔달라 요청했는데 외출후 저녁에 돌아왔는데 전혀 달라진것이 없었음 그래서 너무 불편했음 그리고 룸안에 그흔한 각티슈도 없었고 그리고 9 층에 묶었는데 침대방향하고 티비가 옆으로 되어있어서 티비보기가 넘넘 불편했음 결론적으로 2박하는데 엄청불편했음"

"Quaint and quiet place to stay. Beautiful room and kind staff"

"Just a very average hotel. Good value for the money. I chose this over the Shilla Stay which is right next door thinking that Shilla was carpeted and Lotte was hardwood floors. Lotte was also carpeted and very old carpet if i may add. Anyways, you get what you pay for."

"Shower water wasn’t very hot "

"This was a fantastic location for our family of four to experience traditional Hanok living in the interesting part of town "