"The hotel was beautiful, the location was great, and the people were very friendly. However, there were certain details that could have made the stay a little better.
- My room wasn't cleaned the second day of my stay. Housekeeping said they would clean it when I saw them in the halls at 5pm, but they never came.
- There was a washing machine, but no detergent? I called to ask, but never got any
- The staff didn't know anything about the area. So when I asked for specific recommendations like where to get roti, I didn't get any helpful information.
- The shower in our family suite was poorly designed. We couldn't shower without water flowing out of the bath area and creating a flood around the toilet."