Find hotels near Pet Cemetery Cenote, Tulum from ₩87,666

"Towels in the room are old and scratchy. Place shows lots of wear and tear. Dining room is kind of dark and noisy at Tulum. Much prefer the dining room at Coba and Akumal. Shows were not very good. The sound was loud and muffled. Liquor was low grade and drinks were terrible tasting. Tried several mixed drinks but same awful taste. The only thing that was fine was the beer. Beach at Tulum is very narrow, so no seating on the beach and no playing in the sand for the kids. Next time I would stay at Akumal: better liquor, nice beach with seating, small quiet cove for kids to play in the water, shallow snorkeling and playing in the sand. "

"Everything was great"

"Hi, I enjoyed my stay. The resort and grounds are nice. The buffet food is meh but was able to find enough. The al a carte restaurants were better but tough to get reservations. They were all full even though they are only actually ~30% full when we got there. The beach is rocky unless you go down to Tulum resort. I am suffering from a lot of bites on my legs I assume were sand fleas from the beach. The entertainment was good on a couple nights, not so much on others. Nightlife is done a 11:30. No place to congregate or get drinks after that. Pay for the upgrade to use the other resorts as well or may get bored. Couple better restaurants at the other resorts. It was generally a good vacation but could use some improvements."

"Beautiful location, private but close enough to enjoy downtown Tulum. Would definitely stay here again! "

"Love this private place. Beach was gorgeous and clean. Rooms were comfy, modern and comfortable. Bedding was ultra luxurious. "

"No. We don't have time "

"Everything super clean. Kids club should make an effort to keep the kids busy and parents free, there are several rules and they call you whenever something is off with the kids, we couldn't enjoy a (well paid) spa moment because we had our phone buzzing. In general the staff is kind, but they approach their rules without context making things more complicated/frustrating than they supposed to be. The app is a disaster."

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia. El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia. La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es tranquilo, acogedor y realmente ideal para descansar y disfrutar. Honestamente, todo salió exactamente como lo imaginaba, incluso mejor. Fue una estancia maravillosa y sin duda alguna volvería a hospedarme aquí. Recomiendo este lugar al 100%. Si buscan un lugar con excelente servicio, comodidad y una experiencia realmente especial, este es el sitio perfecto. Muchísimas gracias por una estancia inolvidable. ⭐⭐⭐⭐⭐"