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Cielo Maya Beach Tulum

4.0 star property
Beachfront hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Down duvet
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Down duvet
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed - single
Down duvet
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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9.2 out of 10, Wonderful, 276 reviews
The price is ₩469,201
₩647,125 total
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About the neighborhood

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 10 min drive - 2.2 km
  • Tulum Mayan Ruins - 17 min drive - 10.6 km
  • Xel-Há Park - 18 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪Chula Vista - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪La Cocina Del Pueblo - ‬10 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel near Soliman Bay
Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a sports massage, a body scrub, or a body treatment. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like snorkeling, kayaking, and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Concierge services, smoke-free premises, and beach towels
  • Luggage storage, beach umbrellas, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with streaming services and premium channels
  • Ceiling fans and daily housekeeping

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Building design

Mereva Tulum

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  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 618 reviews
Mereva Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkeling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Check-out is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes.

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Cielo Maya Beach Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 584 reviews
Rating 8 - Good. 100 out of 584 reviews
Rating 6 - Okay. 41 out of 584 reviews
Rating 4 - Poor. 26 out of 584 reviews
Rating 2 - Terrible. 23 out of 584 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything
Stayed 4 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister recently stayed at Cielo Maya for a week & loved it!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Staff were excellent. Isaac was especially helpful
Stayed 13 nights in Mar 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities
Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.
Stayed 2 nights in Jun 2025

10/10 Excellent

Azadeh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.
Junior suite with ocean view
Stayed 3 nights in May 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.
Stayed 7 nights in Jan 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and quiet beaches
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel
Stayed 3 nights in Nov 2023

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a romantic getaway

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel loved it ..
Stayed 2 nights in Aug 2022

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, amenities
Property is beautiful and right on private beach, it is some distance away from all the caos, you will need a taxi/ car if you want to explore, the hotel is on a rocky street but still safe. Room was beautiful, food was okay wish there were more options near hotel. Overall great stay, relaxing and attentive
Stayed 4 nights in Dec 2024

10/10 Excellent

ronald

Liked: Amenities
Hopefully they find my sun glasses.
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 2 nights in Aug 2022

10/10 Excellent

maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful little spot with friendly staff and lovely hotel, food and beach. Will stay again.
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time ! Very good service , good food, beach amazing, good room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katia

Liked: Amenities
The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albeit that the trip was booked at the start of the rainy season and it was raining a lot, Tulum and surrounding areas were great. The hotel is lovely and
Stayed 11 nights in Jun 2024

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, Service was great.
Stayed 5 nights in Feb 2023

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for us! Right on a private beach and in a quiet area. The staff were extremely helpful and kind. The only downside was the food was a little mediocre. Everything else was perfect!
Stayed 3 nights in Oct 2024

10/10 Excellent

maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Everyone was very nice and this place is amazing!!!! Small, clean, beachfront hotel. perfect spot for a quiet getaway.
Stayed 2 nights in Jun 2022

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Good Food
Stayed 4 nights in Nov 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to have a little peace
Stayed 8 nights in Sep 2024