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Mayan Water Hotel

3.0 star property
Travelers start their day with coffee while planning water adventures, then recharge in the spa tub or spend evenings beneath star-filled skies

Choose dates to view prices

Mayan Water Hotel offers tropical warmth and practical amenities. Guests can relax in the rooftop garden, rejuvenate in the spa tub, or enjoy water skiing and other water sports on-site. Free in-room WiFi is available, and a coffee shop is conveniently nearby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩100,749
₩126,977 total
includes taxes & fees
Jun 21 - Jun 22

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About this property

Mayan Water Hotel

  • Hotel near Tres Rios Ecopark
  • Consider a stay at Mayan Water Hotel and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an arcade/game room and an outdoor entertainment area.
  • Other perks at this hotel include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a water park (surcharge), and outdoor furniture
    • Concierge services, a vending machine, and coworking spaces
  • Room features
  • All guestrooms at Mayan Water Hotel offer thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Rainfall showers and hair dryers
    • 43-inch Smart TVs with Netflix, streaming services, and premium channels
    • Decks/patios, wardrobes/closets, and first-run movies

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:30 PM

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night, plus a deposit of MXN 2500 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 37 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Mayan Water Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 37 lbs per pet. There's a deposit of MXN 2500 per stay and a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mayan Water Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Mayan Water Hotel on Jun 21, 2026 start from ₩100,749, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mayan Water Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Mayan Water Hotel?

Check-out is at noon.

Where is Mayan Water Hotel located?

Situated near the airport, this hotel is 5.6 mi (9 km) from Tres Rios Ecopark and within 12 mi (20 km) of Gran Coyote Golf and Mamitas Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 93 reviews
Rating 8 - Good. 22 out of 93 reviews
Rating 6 - Okay. 6 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 9 out of 93 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best cable wakeboarding place in Mexico. Very quiet place in the jungle with planty of wild animals like monkeys, birds ( we met even family of Tucans ! ) Beautiful place.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mayan Water is a unique boutique property just outside of PDC. They offer wakeboarding at the cable park that is also entertaining to watch. The staff was super helpful and kind.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Value option!

A great budget option for a traveler who doesn't need a lot of amenities. Quiet, tranquil, and clean.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Pui Kim

Liked: Cleanliness, staff & service
The staff were very polite and sweet. Things required in the rooms: - better shower head - hook for face and hand towel by the sink
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly clean and new. Staff were very welcoming and helpful. Perfect location to watch the JOYA Cirque show. Amazing value for money
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot with some cool water boarding activities. Room was great. They need to open the restaurant. That was the only draw back.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ibis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how nice my room was with a newer smart TV, stylish room and bathrooms. Excellent AC. It is off the main highway on the opposite side from the ocean. Cannot see from the road, but the signage was good. Staff was kind and helpful. And for the price it was SUPER great.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't where the map indicated, and coming in late at night was dark.... But the staff waited for us for a late arrival (11:00pm) and helped us to our room. Room and accomodations were outstanding! Everything made more sense in the daylight when we left.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that a staff member met us at our car when we arrived after dark. This hotel is indeed quiet and the room configuration was interesting. Great location for us as we needed to stay in-between Playa and Puerto Morelos. The only thing I definitely didn’t like was Internet signal strength at room #3. Signal was so weak I had to re-connect about (it seemed) every 10 minutes.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Reasonable Rate. Seeing is believing. At first, we were alarmed at the Mayan Water Hotel. Maps turned us around and the entrance was very minimalist. We thought is was closed. Once we checked in, however, it was fantastic. The cleanest room we stayed in in Mexico! It was very quiet, not what you'd expect on that stretch. We stayed our last night, between Tulum and Cancun. While there is no restaurant on the premises, it was just a short drive to lots of options! It was a good "break" away from the go-go-go we'd been on, trying to do as much as possible. We aren't sure how we happened to get a room there, but lucky us!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with a cable park
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

elias

Liked: Staff & service, amenities, property conditions & facilities
Nice place to relax Very quiet
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wakeboarding was awesome and the staff was so helpful and friendly.
Stayed 15 nights in Jan 2023
Verified

10/10 Excellent

ALBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
If you are looking for a relaxing stay, stay here!!! So peaceful away from the loud crowds! Perfect for families who want peace and quiet❤️
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Ibis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 👍
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Somayaji

Liked: Amenities
Wonderful stay if you want peace and quiet. For the rest ( fun, joy, food, play) look elsewhere
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, nice room. Restaurant services limited. The water park was quite empty. Good location for a visit to Joya, Cirque du Soleil
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel And staff are amazing and very helpful. They do have a restaurant within the hotel that’s open till 6 PM which serves good burgers. Hotel room was very clean. Only issue is that it is 20 minutes before Playa Del Carmen which i was not aware of, but other than that it is very quiet.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Lovepreet Singh

Disliked: Cleanliness, property conditions & facilities
Terrible experience
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
It was a nice and clean place, but the restaurant wasn’t open one of the nights we were there and there a no other options unless you have a car.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Sherrie

Liked: Cleanliness, property conditions & facilities, room comfort
We found the place very clean but lacking services.
Stayed 1 night in Feb 2024