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Mayan Water Hotel

3.0 star property
Travelers start their day with coffee while planning water adventures, then recharge in the spa tub or spend evenings beneath star-filled skies

Choose dates to view prices

Mayan Water Hotel offers tropical warmth and practical amenities. Guests can relax in the rooftop garden, rejuvenate in the spa tub, or enjoy water skiing and other water sports on-site. Free in-room WiFi is available, and a coffee shop is conveniently nearby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩101,647
₩128,108 total
includes taxes & fees
Jun 19 - Jun 20

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About this property

Mayan Water Hotel

  • Hotel near Tres Rios Ecopark
  • Consider a stay at Mayan Water Hotel and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an arcade/game room and an outdoor entertainment area.
  • Other perks at this hotel include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a water park (surcharge), and outdoor furniture
    • Concierge services, a vending machine, and coworking spaces
  • Room features
  • All guestrooms at Mayan Water Hotel offer thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Rainfall showers and hair dryers
    • 43-inch Smart TVs with Netflix, streaming services, and premium channels
    • Decks/patios, wardrobes/closets, and first-run movies

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:30 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night, plus a deposit of MXN 2500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 37 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Mayan Water Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 37 lbs per pet. There's a deposit of MXN 2500 per stay and a fee of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mayan Water Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Mayan Water Hotel on Jun 19, 2026 start from ₩101,647, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mayan Water Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Mayan Water Hotel?

Check-out is at noon.

Where is Mayan Water Hotel located?

Situated near the airport, this hotel is 5.6 mi (9 km) from Tres Rios Ecopark and within 12 mi (20 km) of Gran Coyote Golf and Mamitas Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 22 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 9 out of 94 reviews

Reviews