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Nestled close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort offers a tranquil retreat. Relax at one of the 4 outdoor pools, indulge in spa treatments like hydrotherapy and deep-tissue massages at Atlantis: Spa in the Jungle or enjoy Mediterranean cuisine at one of the 4 on-site restaurants. With free beach cabanas, yoga classes and helpful staff available - your stay is sure to be an unforgettable experience.
VIP Access
Reviews
9.8 out of 10
Exceptional
Popular amenities
The current price is ₩1,023,535
₩1,242,267 total
includes taxes & fees
Sep 21 - Sep 22

On the beach
This resort is located on the waterfront and on the beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the white sand beach. Experience the magic of beachfront dining with a special meal at the restaurant. Unwind and sip on a chilled cocktail at the beach bar. Some on-site activities to enjoy during your trip include paddleboarding, beach yoga, and beachside massages.


What guests liked about the beach
The beach at this property is great, wide, and full of soft sand with plenty of loungers and cabanas available.
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Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Family King Suite Ocean View

Family King Suite Ocean View
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for Family Master Suite

Family Master Suite
Highlights
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
View all photos for King Suite Ocean View

King Suite Ocean View
10.0 out of 10
Exceptional
(5 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for Queen Suite Ocean View

Queen Suite Ocean View
10.0 out of 10
Exceptional
(2 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for King Suite with Bathtub Ocean view

King Suite with Bathtub Ocean view
10.0 out of 10
Exceptional
(2 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
View all photos for King Suite with Bathtub

King Suite with Bathtub
10.0 out of 10
Exceptional
(1 review)
Highlights
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
View all photos for Family King Suite

Family King Suite
10.0 out of 10
Exceptional
(10 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for Queen Suite

Queen Suite
10.0 out of 10
Exceptional
(8 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for Family Master Suite Ocean View

Family Master Suite Ocean View
10.0 out of 10
Exceptional
(1 review)
Highlights
Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
View all photos for King Suite

King Suite
10.0 out of 10
Exceptional
(8 reviews)
Highlights
Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
View all photos for Quadruple Suite Master

Quadruple Suite Master
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Triple Suite Deluxe
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Quadruple Suite Deluxe
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Double Suite Deluxe
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Double Suite Deluxe
View all photos for Triple Suite Deluxe with Ocean View

Triple Suite Deluxe with Ocean View
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Double Suite Deluxe with Ocean View
View all photos for Double Suite Deluxe with Ocean View

Double Suite Deluxe with Ocean View
View all photos for Quadruple Suite Deluxe with Ocean View

Quadruple Suite Deluxe with Ocean View
View all photos for Quadruple Suite Master with Ocean View

Quadruple Suite Master with Ocean View
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includes taxes & fees
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About the neighborhood
Located in Playacar, a neighborhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary.

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710
What's nearby
- Playacar Beach - 2 min walk - 0.2 km
- Quinta Avenida - 6 min drive - 4.3 km
- Playa del Carmen Maritime Terminal - 6 min drive - 4.3 km
- Xplor Theme Park - 7 min drive - 6.4 km
- Xcaret Eco Theme Park - 10 min drive - 8.5 km
Getting around
Restaurants
- Viva Wyndham Maya - 5 min drive
- Festival Grand Buffet - 7 min walk
- La Terraza - 5 min drive
- Blue Moon Beach Bar Sandos Select Club - 7 min walk
- rosa roja - 18 min walk
About this property
Property amenities
Room amenities
Policies
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 4 years old are not permitted.
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sandos Palm Bay Playacar All Inclusive All-inclusive property
Sandos Palm All Inclusive All-inclusive property
Sandos Palm All Inclusive
Palmaïa Riviera Maya All Inclusive All-inclusive property
Palmaïa Riviera Maya All Inclusive Playa del Carmen
All-inclusive property Palmaïa Riviera Maya - All Inclusive
Palmaïa Riviera Maya - All Inclusive Playa del Carmen
Palmaïa Riviera Maya All Inclusive
Sandos Palm Bay Playacar All Inclusive
Palmaia Riviera Maya Inclusive
Frequently asked questions
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Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews
Reviews
9.8
Exceptional
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
Aug 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025
10/10 Excellent
Dawn
Aug 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dawn
Stayed 4 nights in Aug 2025
10/10 Excellent
Quinniesha
Aug 12, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quinniesha
Stayed 4 nights in Aug 2025
10/10 Excellent
Heather
Aug 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Heather
Stayed 7 nights in Jul 2025
10/10 Excellent
angela
Aug 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
angela
Stayed 3 nights in Aug 2025
10/10 Excellent
Edward
Aug 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edward
Stayed 3 nights in Jul 2025
10/10 Excellent
Vaidehi
Jul 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Vaidehi
Stayed 4 nights in Jun 2025
10/10 Excellent
PREETIE
Apr 10, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
PREETIE
Stayed 4 nights in Jan 2025
10/10 Excellent
David
Jun 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David
Stayed 3 nights in Jun 2025
10/10 Excellent
Atmore
May 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Atmore
Stayed 4 nights in May 2025
10/10 Excellent
doailyn
Jun 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
doailyn
Stayed 5 nights in Jun 2025
10/10 Excellent
Yai
Jul 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yai
Stayed 3 nights in Jun 2025
10/10 Excellent
Inci
Apr 13, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inci
Stayed 4 nights in Apr 2025
10/10 Excellent
Deston
Jul 16, 2025
Liked: Cleanliness, amenities
Deston
Stayed 4 nights in Jul 2025
8/10 Good
heba
May 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities
heba
Stayed 3 nights in May 2025
10/10 Excellent
Kamilah
Jul 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamilah
Stayed 7 nights in Jul 2025
10/10 Excellent
Palak
Feb 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palak
Stayed 5 nights in Feb 2025
10/10 Excellent
Kimberly
Feb 23, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimberly
Stayed 5 nights in Feb 2025
8/10 Good
Tatyana
May 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tatyana
Stayed 4 nights in Apr 2025
10/10 Excellent
Carl David
May 10, 2025
Liked: Amenities
Carl David
Stayed 7 nights in May 2025
10/10 Excellent
Dean
Jan 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dean
Stayed 10 nights in Jan 2025
10/10 Excellent
Quincy
Apr 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Quincy
Stayed 3 nights in Apr 2025
10/10 Excellent
Anna
Mar 7, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna
Stayed 3 nights in Feb 2025
10/10 Excellent
Meagan B
Apr 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Meagan B
Stayed 4 nights in Apr 2025
10/10 Excellent
Jared
May 20, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jared
Stayed 5 nights in May 2025