Pudong, Shanghai hotel rooms at the City Hotels

"We had a truly wonderful stay at The Ritz-Carlton Shanghai, Pudong. From start to finish, the service was exceptional. The staff were incredibly warm and friendly, especially toward my son. They made him feel so welcome, and he had the best time. We had to check out early, and I was worried we’d miss breakfast, but the team thoughtfully packed it for us. That level of care really stood out. The location couldn’t be better. It is right inside the IFC Mall and just steps from the Oriental Pearl Tower, Shanghai Tower, and Jin Mao Tower. You’re in the heart of Lujiazui with some of the most iconic views in Shanghai. Our room was absolutely gorgeous, and the view from the window was breathtaking—both day and night. After we left, I was surprised to receive an email from the hotel letting me know we had forgotten my son’s notebook. I hadn’t even realized it was missing until they reached out. That kind of attention and follow-through made me really grateful. I highly recommend this property to anyone visiting Shanghai—luxury, convenience, and top-notch hospitality all in one."

"Really good hotel! "

"Nice staff, very helpful"

"Great service "

"Highly recommended, very helpful with late checkout."

"Best hotel breakfast in Shanghai"

"Excellent service, made you feel like home"

"Good service "

"LFC is connected to a lux mall. There is a main entrance on the ground floor and from within the mall. It can be a little confusing at first. The mall has an upscale grocery and restaurants on the lowest level. The room is western/comfortable. There is free coffee through the day starting at 7am. I did not eat breakfast. It seemed expensive at about $25USD for what it was. Staff English is passable, not great. Gym is okay for a few days. Sauna is clean. The views are outstanding. "