“Hotel was very well maintained. Unfortunately had some issues. We arrived at 4 am to the hotel with a pre-paid room reservation. We sent a message through the app to inform hotel if our delay. Delay was due to mechanical issues with airplane. Upon arrival we were told our reservation was canceled. The only resolution offered was to pay for another night. Eventually the hotel was able to resolve issue. Our only experience with breakfast was disappointing as they ran out of coffee and some of...
“Hotel was very well maintained. Unfortunately had some issues. We arrived at 4 am to the hotel with a pre-paid room reservation. We sent a message through the app to inform hotel if our delay. Delay was due to mechanical issues with airplane. Upon arrival we were told our reservation was canceled. The only resolution offered was to pay for another night. Eventually the hotel was able to resolve issue. Our only experience with breakfast was disappointing as they ran out of coffee and some of...
Susan