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"This hotel is very nice, clean, safe and close to all forms of transportation. Breakfast included western style food, very good. The staff should be trained to explain things such as where to find ice since the floors do not have ice machines nor do the rooms have ice buckets ( strange) or where to find their other amenities. Overall we recommend staying at this hotel, mostly adult guests. "

"No one to help with luggage; front desk would not make dinner reservation--told to walk downstairs and do it myself; very small room; sink and vanity in bedroom area instead of the bathroom; no English television station; no view from bedroom to outside; charge for everything, for example the cappuccino at breakfast and ice at bakery; gym is very small, cold, bad smell, no water and no towels; service staff often unfriendly and unprofessional. Not recommended!"

"This was our favorite hotel on our 10 day trip to Japan. The onsen was amazing, the massage chairs hit the spot when available, and we enjoyed the free coffee / ice cream / ramen daily. We did not add breakfast. The check in area can get hectic, but they had plenty of staff and things moved along nicely. Highly recommend!"

"Excellent "

"Great location, room design is the best with useful shelving, desk and table, and three chairs! Very comfortable and luxurious, highly recommended "

"The property was in a great area. Hard to find a bad area in Kyoto. It's a truly wonderful city. Our hotel room was quite small for my taste and not strong in amenities. But it was very clean and the staff as always in Japan were very respectful and friendly. Breakfast buffet was average but decent and clean. "

"Fantastic location within 10 minutes walk to Nishiki Market. Starbucks, 7/11 right across street. Hotel was quiet. Definitely would stay here again."

" Very close to Kyoto station. Convenient "

"Good location but bad property. Rooms smaller than you think. "