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Gran Hotel El Encanto

3.0 star property
Historic charm meets modern convenience at this welcoming retreat where guests can enjoy an on-site restaurant, business facilities, and a peaceful garden setting

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Gran Hotel El Encanto captures Santa Lucía's essence with its blend of historical character and modern comfort. Enjoy meals at Bellas Artes, relax in the garden, or stay connected with high-speed WiFi and business center access. Past visitors consistently praise their experience.

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room Classic

In-room safe, desk, free cribs/infant beds, free WiFi

Double Room Classic

  • Sleeps 4

Double Room

  • Sleeps 4
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About the neighborhood

Santa Lucía, a neighborhood in San Cristóbal de las Casas, is home to Gran Hotel El Encanto. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights. Visit our San Cristóbal de las Casas travel guide
Map
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250

What's nearby

  • Arches of Carmen which includes heritage elements
    Arches of Carmen
    3 min walk - 0.3 km
  • Handicrafts Market which includes markets and interior views
    Santo Domingo Handicraft Market
    5 min walk - 0.5 km
  • Plaza 31 de Marzo showing a church or cathedral and heritage elements as well as a small group of people
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    7 min walk - 0.6 km
  • San Cristobal de las Casas Cathedral featuring heritage architecture and night scenes
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    77 min drive

Restaurants

  • Taqueria El Charrito
    3 min walk
  • El meson del Taco
    1 min walk
  • Yik Café, Carmen
    3 min walk
  • La Minerva - Pizzas a la leña
    2 min walk
  • Wa Cafe Cocina Japonesa
    3 min walk

About this property

Gran Hotel El Encanto

Historic hotel located in Santa Lucía
Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a bar.
Additional perks include:
  • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Meeting rooms and a front-desk safe
Room features
All guestrooms at Gran Hotel El Encanto have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bellas Artes
  • Las Delicias

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Gran Hotel El Encanto?

Check-in begins at 10 AM.

What time is check-out at Gran Hotel El Encanto?

Check-out is at 1 PM.

Does Gran Hotel El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen, Santo Domingo Handicraft Market, and Plaza 31 de Marzo. Church of San Cristobal and Museo de San Cristóbal are also within 10 minutes.

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Reviews

Gran Hotel El Encanto Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.