The towels are tiny, hand towel size and terrible. The room had no air flow and the AC didn’t work. The phone was completely broken. When I called from my cell to get more towels, they hung up on me. Twice. The soap was teeny, scratchy, and smelled rancid. The toilet paper was one ply. There were holes worn into the carpet. The door didn’t lock and had to be slammed hard to even shut at all. The whole thing was so bad that I left a full day early because I couldn’t bear it for another second.