“I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever.
When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent...
“Stayed in one of the bungalows and absolutely loved it. It was like staying in your own private resort. It was clean and nicely decorated. It’s also located in the perfect spot in Santa Monica. We’ll be back!”