“Did not like that the front door was on an alley, and we were not told that it was $48 to park the car in parking garage. Should be told in advance if and where there were other options to park.”
“The hotel is very nice in general. Our room was great, spacious and comfortable. The location is pretty good, just slightly out of the historic district. It was easy for us to walk where we needed to go in the historic district. The breakfast was good but not great. Fruit and pastries were scarce. There was a long wait at the omelette station each day. The elevators are a big problem. There are three but one never worked and another only worked the first day. This, combined with the elevator...
“It was 4 of us traveling, and we got a total of 3 rooms. The staff was kind coming in, and greeted us well. We were happy. Once we got in the rooms, we noticed issues and reached out immediately. One room had a drainage issue in the shower due to so much hair in it that you can visibly see it packed in. We called for them to fix the issue immediately; they never came. Said they are more of an extended stay so they don't do daily housekeeping. That's why no one came to even view the issue when we...