방갈로, 침실 1개 (#16) | 객실에서 보이는 전망

오크 크릭 테라스 여행 후기

3 out of 5
오크 크릭 테라스
4548 North State Route 89A, Sedona, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 581개 이용 후기 중 320개" "
평점 8 - 좋아요. 581개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 581개 이용 후기 중 43개" "
평점 4 - 별로예요. 581개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 581개 이용 후기 중 11개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Erik

단체 여행
좋아요: 객실의 편안함
A little underwhelmed
The good: The location is great, right on oak Creek. The bed was comfy. The not so great: Even though I had booked the reservation in June, somehow it was double booked, and I didn't get the Creek view I wanted. The Wi-Fi was spotty. There was something weird going on with the drains. A couple times each day, the started gurgling. It was actually sucking air into the drain. The grounds by room 23 could stand to be swept/blown out. After 2 nights, the front door area was a leaf strewn mess. For what we paid, I'm a bit underwhelmed.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient location, marvelous scenery
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the jacuzzi tub and the beautiful surroundings. Went down to the creek. Staff was amazingly prompt and helpful!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property, we have stayed before and it did not disappoint. We would highly recommend this property! The outside seating with a TV was wonderful, the weather was perfect!
2023년 10월에 3박 숙박함

4/10 - 별로예요

Don

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In need of a lot of TLC
The hotel was very old and not updated. My friend cut his hand on the screen door. We had no ice bucket. When we did get one from the front desk, we had to hike down the hill to get ice. Inside was old...would not use the hot tub. And the hotel was not close to anything but the Diary Queen.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Marjelle

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Patty

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and surrounding area was better than I expected. Very relaxing stay
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Carter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is super great and the room was very nice
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sean

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Beck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome as always!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Richard K

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I LOVE THIS PLACE! It is so serene & quiet & peaceful. The perfect place to just unwind & relax.
2023년 8월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 28일
thank you for staying with us. Hope to see you again next time you are in Sedona

10/10 - 훌륭해요

LINDA

2023년 8월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 28일
Thank you for the 10/10. We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Craig

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very relaxing getaway
2023년 8월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for the 5 stars. we hope to see you again.

8/10 - 좋아요

Racer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Creekside property, jacuzzi tub in room.
2023년 7월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for staying with us. We hope to see you again

2/10 - 너무 별로예요

Dawson

2023년 7월에 1박 숙박함

4/10 - 별로예요

Lawrence

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Room wasn’t ready even after 4:pm Wi-Fi didn’t work tv didn’t work either shower door was broken so water went all over floor
2023년 7월에 3박 숙박함

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for staying with us. We hope to see you again

10/10 - 훌륭해요

Diana M

2023년 7월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for the 10/10. We hope to see you again.

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for the 10/10. We hope you stay with us next time you are in Sedona.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for staying with us. We hope to see you again.

6/10 - 괜찮아요

Angela

Mediocre at best!!!
The receptionist at check in was not personable or helpful, despite an email we received prior to check in regarding early and late check outs. Was hard to get into our room, was told it's just like any other hotel room key. It's not. Very snippy, so much so that the maid was embarrassed for us. She was very helpful; however, hadn't cleaned the room well. It's not letting me upload photos, or I would've shown you what we saw including a dirty bed with smeared stuff on duvet and hairs all over it and the sheets. The mirror in bedroom was awful and smudged. The chairs had crumbs all over them. Her boyfriend came one night at 10pm to watch her grab trash beside us outside and made a HUGE commotion, swearing at her and yelling about her spending time with the boss, all while revving his big truck and moving slowly up the driveway and down the street, still yelling! Strong smell of pot outside our entire stay, got into our room through the vents/fans. Was horrible. We were pretty positive that because there were people going in and out of the maintenance office next door constantly, the pot was indeed coming from them. The hammocks and such down by the creek were old and not inviting. The internet also was atrocious. Kept disconnecting and saying no internet, so watching tv was not the easiest. The hot tub in the room was pretty nice though I'll say. No dressers to place clothes and very little closet, so be prepared to get dressed from your luggage.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Halina

2023년 6월에 1박 숙박함
답변 제공: Christine 님, 2023년 8월 23일
Thank you for the 5 stars. We hope you stay again next visit to Sedona

4/10 - 별로예요

Nicholas

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jazmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jasmine was the kind lady who checked me in and made sure I got what I needed I appreciate all her help and will definitely be back to stay! Thank you so much
2023년 6월에 1박 숙박함

8/10 - 좋아요

William

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
These cabins are so unique and amazing for a couple's getaway or even for the family, to go play in the river. Love this place, highly recommend.

6/10 - 괜찮아요

Tamara

가족 여행
좋아요: 청결 상태
The room had no hot water and the phone didn’t work to call for assistance. No one was at the front desk for assistance either.
2023년 5월에 1박 숙박함

4/10 - 별로예요

Daniel

단체 여행
별로예요: 숙박 시설 상태 및 시설
Whole property in need of maintenance
2023년 5월에 1박 숙박함

8/10 - 좋아요

Iris

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Love this place. Friendly staff. And great location
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Haley

2023년 5월에 2박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Chaysen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 1박 숙박함

4/10 - 별로예요

Donna

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great, but it wasn't ready when we got to town and the front desk clerk said she would call when it was clean and ready. She never called. We finally just came to the motel at about 5:45 to check back. There was very poor parking.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Ronald

2023년 5월에 1박 숙박함

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cute property nestled in the woods.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice place off beaten path
Quiet area, friendly staff. Jacuzzi tub in room with private patio area with grill and tv. Enjoyed our stay there.
2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Shelly

좋아요: 객실의 편안함
별로예요: 청결 상태
Disappointing Check In
We arrived at 4:30 (check in is at 3) and the bungalow had not been cleaned. We were told it would be about 30 minutes, they were just finishing up. At 6:30, we were still waiting outside the bungalow, and had to ask for a third time, when it would be done after letting them know the bungalow had not even been touched! Went to grab food and when we came back it was ready AND they had thrown away $35 worth of food that we left on the patio table. We were given the reason "it's against the law for them to not throw away garbage".We were given the reason for the bungalow not being ready: they were short staffed, and had a large party over the weekend and every room needed to be cleaned. We were the only guests waiting 4 hours AFTER check in to get into the bungalow. The jacuzzi tub had a little stream of water,taking 50 minutes to fill,and the water was ice cold by the time it was full enough to use the jets. Lights out in the bathroom. Cleaners did not check the fridge and there was rotten fruit left by the previous guests. Ice machine wasn't working.I will say the bed and pillows were comfortable and it was quiet. We were told by Cat, (who was extremely nice and concerned we had to wait so long was the employee on duty when we checked in) that they would comp all 3 nights. We were only comped for 1.The property itself is relaxing, sitting on the Oak Creek, and the bungalow patio had a bbq grill for use. Next time we'll stay somewhere else.
2023년 4월에 3박 숙박함

8/10 - 좋아요

Bruno

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함

4/10 - 별로예요

Gricelda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good first impression, however, the cleanliness of the place was not great, the place has potential but needs to keep cleanliness at the top of its game, we got there at 2:30 pm. check in was at 3; 00 pm. room was not available or clean for starters, we waited since it seemed that they were understaffed, the room was "clean" in 30 minutes, so imagine what type of cleaning was performed. and it seems that at night the sewer waters rise in the green patio area so it was unbearable to keep any door open because of the smell.
2023년 4월에 3박 숙박함

8/10 - 좋아요

Joong H.

가족 여행
좋아요: 청결 상태, 직원 및 서비스
No closet any chair
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ann

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Sammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and cozy, really enjoyed our stay. Definately will return.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Alexander 님, Tucson

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a true hidden gem! The creek entrance was so beautiful and it was a perfect getaway for my gf and I. However they didn’t have any towels and staff dipped out several hours early ignoring guest needs. Keeping in mind the main attraction is the jacuzzi tubs in the room. Definitely will stay again, but am going to bring my own towels
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Mary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
This was the worst place I have ever stayed. It was so beat up and dirty, it looked like a frat house. We were going to stick it out as the location is good and the grounds are beautiful, until I saw two bugs, not sure what kinds as they were fast and went into the heat unit. The lay out was ridiculous too, small winding staircase to get to the second floor to the dirty bed. Too narrow to take up suitcases and there were no dressers or desks or anywhere to put your suitcases anyways, except maybe the dirty little closet with gross shag carpeting. Also, we didn't get any bath towels. Left a day early after I saw the bugs. Bad layout and dirty, I might have been okay, but bugs!!! Didn't even bother to ask for a refund for our last night we just left.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Melinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was a gem! When searching for lodging in Sedona, the rates were very high. In scrolling through, we found Oak Creek Terrace and it was in our price range, so we went with it. We loved it!!! Our room was cozy, clean, and comfortable, just what we needed. And we took a walk on the grounds, so beautiful, with the rocky creek right behind the property, we spent the evening enjoying that lovely view. We highly recommend Oak Creek Terrace, it was out of town but close enough to Sedona. Not only a place to sleep, but beautiful grounds as well! We were there in early April, so I'm sure the rates are higher in the summer, but check it out, it is a hidden gem!
2023년 4월에 1박 숙박함
답변 제공: Christine 님, 2023년 4월 11일
Hi Melinda, thank you for staying with us. We appreciate the lovely review. Just so you know, our rates are the same year round. The only thing that would change would be each room has a different price so it would depend on the room that you booked. We are in the process of remodeling rooms and those rooms will be a higher rate but not by much :) we hope to see you again.

10/10 - 훌륭해요

kevin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room I stayed in is right next to a river and I can hear the rushing water from the river, which was very relaxing. Overall, great location and very comfortable stay for my family. I would definitely stay here again.
2023년 4월에 2박 숙박함