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"This hotel offers an exceptional combination of a perfect central location and high-quality service. Its proximity to key attractions makes it an ideal base for exploring. Coupled with attentive service, it ensured a seamless and enjoyable visit. Highly recommended."

"Highly recommended, very helpful with late checkout."

"Excellent service, made you feel like home"

"Good place to stay near bund "

"Nice and pleasant stay. Staffs are nice and location is convenient. Nice view."

"Excellent services 💞"

"Good service "

"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"Great Service, instead of Patina for breakfast I was advised to Upgrade which was actually cheaper. Got a high floor corner room with great views"