Shanghai, China hotel rooms at the Kempinski Hotels & Resorts

"Very good service and great communication. Room is clean and great amenities. "

"Staff was very polite and helpful "

"Good"

"Clean and specious rooms , excellent location "

"Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!"

"The staff had my stay feel like home with would like to thank the staff like LiLy, Diana and Quain G for wonderful service"

"The room was fantastic. Clean, tidy and comfortable. The staff were fantastic. They were attentive and helpful. The location was outstanding. Lastly the rooftop bar with the views just stunning! "

"staff friendly, all good."

"Amazing staff and amenities! They cleaned our room very well, everything was nice and clean. The front desk staffs were very helpful with finding packages and they are so nice! I would definitely come back here again."