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"Great"

"The hotel was amazing, all the staff were really nice. "

"Great location. Nice hotel. "

"Very clean and friendly staff. The breakfast buffet had a large variety of options. . Great location close to Waterloo station and buses stopped in front of hotel. Short walk to restaurants in the area, however the dining room in the hotel had a variety of items and the food was good. "

"Everything was wonderful for service. All staff especially Andreaia were spectacular. Bed wasn’t comfy and soundproofing to the hallway needs improvement. "

"Best view , delicious breakfast, friendly customer service "

"Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️"

"Love this hotel. Never disappoints. Staff are friendly and helpful and rooms are clean and modern. Great location for a West End break."

"This was a very nice hotel and great location. Was able to train from airport and walk just across the street. Also was able to walk .5 miles to Waterloo station and train to Portsmouth for a cruise. Lots of dining options nearby. Room was very nice and included a kitchen area. "