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"All was excellent "

"Staff were great, friendly and helpful, kitchen staff did a great job keeping up with the large breakfast crowds, there was heavy snowfall and staff kept up the sidewalks for walking safety. "

"Good gym, but one of the machines was broken."

"Clean, quiet. Close to airport "

"Our stay at the Otter Hotel was very pleasant. The rooms were clean and comfortable. The hotel staff was friendly and helped with restaurant suggestions and provided umbrellas on a rainy day. There was plenty of parking in the heated garages. The ski lockers were very convenient. The coffee and hot chocolate amenities are a very nice touch. Our family ate dinner at the restaurant on site one evening. The food was just "ok" and a bit pricey. We preferred the breakfast and lunch at the sister property right next door at Sudden Sally. It is a 40 minute drive Lake Louise ski resort and a 20 minute drive to Sunshine ski. Overall, I would stay here again and recommend this hotel. "

"Walls too thin and was woken up by loud noises by my neighbour 3am in the morning. Very nice decor and clean rooms. "

"Staff were terrific, so friendly and helpful. Great hot tub/pool area with terrific mountain views. Room was great and we booked last minute too. Great underground free parking."

"Loved this place, it was cozy. Dominica was really nice when we checked in. Food was good too. "

"Clean;internet no good; bar ok"