“Check in started out smooth. I was able to receive my check in code early which was a huge help for someone who flew all day and was rolling around luggage until I could get in. However, I was given a room that had not been cleaned yet. Dirty bed, dishes in the sink… it was clear it hadn’t been reset after the last guest. I spent an hour waiting on hold with support in order to move me to a new room. They bumped me up to a 2br but that did me no good since I was a solo traveler. I’d rather have...
“Check in started out smooth. I was able to receive my check in code early which was a huge help for someone who flew all day and was rolling around luggage until I could get in. However, I was given a room that had not been cleaned yet. Dirty bed, dishes in the sink… it was clear it hadn’t been reset after the last guest. I spent an hour waiting on hold with support in order to move me to a new room. They bumped me up to a 2br but that did me no good since I was a solo traveler. I’d rather have...
Amber