Sugarloaf Key, Summerland Key hotel rooms at the Best Western

"Other than a large quantity of fees, we were pleased with our stay."

"Love it here. Everything you could want. A little pricey , but you get what you pay for."

"It’s a pretty hotel however they are trying to be an all inclusive resort and for you to eat and drink only there at their bar and pay too much for the food and drinks! You don’t have anywhere to sit and eat your own food you bring into the hotel except your room! Staff at the front were friendly however bar tenders and pool attendant's were not friendly at all! The shuttle people are nice but Mario is the best and very friendly! We enjoyed the pool very much however like I said unless you are an all inclusive resort you should allow your patrons to eat and drink what they buy outside of the hotel!"

"Pool is immaculate! Very nice beach access but it is rocky at the water on the harbor. Not ideal for swimming. Hammocks and onsite parrots and turtles are cool. No microwave in the rooms or at the clubhouse, restaurant is decent but overpriced compared to other seafood nearby. Excursions onsite are also overpriced. Shop around town instead. No housekeeping for 2 days; had to request then when she arrived she knocked, waited a few seconds, then entered as we were trying to get to the door. She just left new bath towels, 1 washcloth and 1 hand towel for 2 people and only picked up old towels. No other cleaning during our stay. We also had to wait a while for beach towels because they ran out. Recommend somewhere else for this price. Over $300 a night in KW there are much nicer options."

"Wonderful!"

"Pool towels were only available sometimes. No barbecues on the property. The beach is not great and not conducive for swimming there. The pool and hot tub were great. The elevator in our building was broken which was annoying. The food by the pool stops service way too early."

"Clean room and breakfast"

"The porch with our unit was spectacular with a view of the ocean, and nice chairs to relax. The unit was a little dated, but the kitchen was well furnished. I’m glad we selected the Hyatt Vacation Club over a standard hotel. The little restaurant/bar poolside was convenient and the staff were very friendly. Check in was quick."

"We enjoyed the beach-pool area with restaurant and bar adjacent. We rented bikes from next door and road to a concert at the island amphitheater. The only minor suggestion would be to change the drawer and cupboard hardware. They were really difficult to open."