โCheck in was delayed as they can't seem to find my Hotels.com booking and they spent sometime looking through the records. Staff were quite friendly and room size was quite big. There is a shopping mall right behind the hotel n it's quite a big mall with plenty of food and shopping. Also near industrial area for business folks. Overall, good experience!โ
โEvery manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.โ
โConvenient located in the heart of old city this is a well operated hostel, Claire is very helpful and speaks fluent English. Iโm very glad I chose to stay here while in Suzhou.โ
โThis is one of the most spectacularly designed hotels I have ever experienced. And I've been around. It feels like a garden oasis and museum just as much as a hotel. No cost to create a mesmerizing interior was spared. A far cry from the typical 5 star tower with predictable, boring environment. Breakfast was adequate but a little lame considering that everything else is just amazing here.โ
โThe hotel is convenient. Room is clean. I liked the washing machine. The cleaning lady returned my Mac book after I checked out. That was extra appreciated!โ
