“Palihouse was superb. The proximity to shopping, restaurants and the atmosphere of the hotel were all amazing. We enjoyed a anniversary weekend and will def come back.”
“Palihouse was superb. The proximity to shopping, restaurants and the atmosphere of the hotel were all amazing. We enjoyed a anniversary weekend and will def come back.”
“The condition of the hotel was okay. However, the employee's work ability was poor. I reserved a room with two beds in one room. However, the room assigned was one bed in one room. I thought it was a mistake by the staff and checked again, but I was told an absurd excuse that the hotel does not have two beds in one room. With the help of the online reservation manager, Fortunately, I changed rooms. Then, I couldn't rest for over 3 hours. I will never use this hotel or any Hyatt affiliate again.”
“The condition of the hotel was okay. However, the employee's work ability was poor. I reserved a room with two beds in one room. However, the room assigned was one bed in one room. I thought it was a mistake by the staff and checked again, but I was told an absurd excuse that the hotel does not have two beds in one room. With the help of the online reservation manager, Fortunately, I changed rooms. Then, I couldn't rest for over 3 hours. I will never use this hotel or any Hyatt affiliate again.”
“Check in was below average. Did not feel welcomed at all. No eye contact. No greetings. I did not even want to check the lady's name. If someone like that stays in this hotel, your NPS will never make it. However, breakfast was ok. The only thing great was the guy who was cleaning up the tables for the breakfast hours. Hardworking and doing his job the best way possible. I wouldn't want to come back. ”
“Check in was below average. Did not feel welcomed at all. No eye contact. No greetings. I did not even want to check the lady's name. If someone like that stays in this hotel, your NPS will never make it. However, breakfast was ok. The only thing great was the guy who was cleaning up the tables for the breakfast hours. Hardworking and doing his job the best way possible. I wouldn't want to come back. ”
“Loved our stay here. Michaela in Guest Services was wonderful. The room was spotless, the pool is amazing. Having a fire pit was an absolute bonus. We watched the sunrise while sitting in the pool deck area by the fire pit and it was wonderful. Breakfast is hot and very well stocked and cleaned. I loved that pool towels were available right at the pool entrance/exit. Anything we needed was brought right away (extra blankets and towels). Having parking right on site in downtown was super helpful....
“Loved our stay here. Michaela in Guest Services was wonderful. The room was spotless, the pool is amazing. Having a fire pit was an absolute bonus. We watched the sunrise while sitting in the pool deck area by the fire pit and it was wonderful. Breakfast is hot and very well stocked and cleaned. I loved that pool towels were available right at the pool entrance/exit. Anything we needed was brought right away (extra blankets and towels). Having parking right on site in downtown was super helpful....
“The common areas and rooms are excellent. I prefer a softer mattress and the mattress was firm, so I didn’t sleep very well because of that since I have a bad back. Careful with the shower products provided by the hotel. I had a respiratory allergic reaction to them much like allergies in the spring. Some staff cannot speak any English whatsoever. When a maid came by the room to see if we needed anything, I asked for a bath towel and she handed me a trash bag. ”
“The common areas and rooms are excellent. I prefer a softer mattress and the mattress was firm, so I didn’t sleep very well because of that since I have a bad back. Careful with the shower products provided by the hotel. I had a respiratory allergic reaction to them much like allergies in the spring. Some staff cannot speak any English whatsoever. When a maid came by the room to see if we needed anything, I asked for a bath towel and she handed me a trash bag. ”
“Loved our stay here, nice clean room and yummy breakfast. Only thing that disappointed me is that there is no parking included with your reservation and you have to pay $40 for valet parking.”
“Loved our stay here, nice clean room and yummy breakfast. Only thing that disappointed me is that there is no parking included with your reservation and you have to pay $40 for valet parking.”
“This is a beautiful property with great amenities. The folks at the desk are extremely competent, fulfilling all my requests with warmth and smiles. The location is fantastic. Hotel Haya is my go-to landing spot in Tampa. ”
“This is a beautiful property with great amenities. The folks at the desk are extremely competent, fulfilling all my requests with warmth and smiles. The location is fantastic. Hotel Haya is my go-to landing spot in Tampa. ”