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"Our room was dirty. Had I’m assuming dry red paint hoping it’s not red blood. On the curtains and outside on the terrace. Would definitely look into another spot that cleans their rooms. Great area but not worth it if it’s dirty."

"Security guards"

"The room was immaculate clean. Everything was to perfection."

"Much Better than expected for the price. "

"The room was exactly as pictured and very clean. Heads up; a key card has to go inside a slot on the wall close to the door to activate lights. The hotel was in the process of making lots of updates and renovations, which is good. Surprisingly, it was not at all disruptive. Future guests will enjoy a very clean, updated, modern, budget friendly hotel. Beautiful park right across the street. Lots of restaurants and shopping within walking distance. We felt safe and happy at Hotel Portobelo."

"Excellent location, close to everything!"

"Recommend very clean and the best breakfast"

"The hotel is nice but we had some issues. Someone was calling consistently in the middle of the night without saying a word, just breathing. We talked to the manager and said he couldn’t do anything other than disconnect the phone. The room they gave me was old, drapes unhinged and room dusty. At check out l, I looked over my charges and agreed to them and gave them my credit card. When I got home, there was a different amount charged and other charges pending. When I called they had me send them my signed invoice and credit card statements. They sent me another invoice in which they were charging me for an extra person for breakfast and other items. I called 4 times to get this resolved. At the end, Leonardo said it had to do with the currency conversion and couldn't explain the extra charges, or the extra person for breakfast. Very disappointed. I’m working with my credit card to get this resolved."

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