โIf you want a hotel that's well priced but doesn't compromise on quality, this is the place. The service was five star in terms of attention and care, and the rooms were well maintained. After days of travel, we tried the in house spa and were blown away by how professional and calming it was. The massage rooms were quiet and well scented, and the service was top notch. It was the perfect way to recharge before heading our to explore the bustling streets. Breakfast was a pleasant surprise with...
โIt was in a quiet and safe area.
The room and the hotel was very clean and comfortable.
The staff was very friendly and kind.
If you have WhatsApp, you can communicate very smoothly with the hotel staff.
Our flight arrived very late at night, but they provided us with Airport pickup service and waited for us to safely arrived at the hotel.
I would recommend this hotel to everyone!โ
โFantastic Stay in the Heart of Hanoi!
My boyfriend and I had an amazing stay at this hotel in Hanoi. The location is unbeatable, right in the heart of the city's vibrant center, making it easy to explore all the local attractions.
Ruby and the entire staff were incredibly helpful and always ready to offer advice and organize excursions, even multi-day trips. Their dedication to ensuring we had a great experience was truly impressiveโ
โIf not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. โ
โHaving access to a free washing machine and dryer was such a thoughtful touch.
The kitchen made it easy to prepare a quick breakfast before heading out to explore.
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