โIt was in a quiet and safe area.
The room and the hotel was very clean and comfortable.
The staff was very friendly and kind.
If you have WhatsApp, you can communicate very smoothly with the hotel staff.
Our flight arrived very late at night, but they provided us with Airport pickup service and waited for us to safely arrived at the hotel.
I would recommend this hotel to everyone!โ
โFantastic Stay in the Heart of Hanoi!
My boyfriend and I had an amazing stay at this hotel in Hanoi. The location is unbeatable, right in the heart of the city's vibrant center, making it easy to explore all the local attractions.
Ruby and the entire staff were incredibly helpful and always ready to offer advice and organize excursions, even multi-day trips. Their dedication to ensuring we had a great experience was truly impressiveโ
โIf not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. โ
โEverything was just like the description. The apartment is new, nice, and fully equipped. Great city view, especially during sunset. Very satisfied.โ
