The Garden Shopping Center Tours

The staff were friendly and accommodating, and our room was always clean. They let us store our luggage after checkout because our flight was at night, giving us time to explore more of Hanoi before leaving. I would definitely stay here again when I return to Hanoi, especially because of the wonderful staff!

The hotel staff were very welcoming and we got a cold drink and a cookie as they sorted out our check in. The bellhops were energetic, opening the door for us each time and quick to help carry bags. They were also happy to help carry bags to taxis etc. The rooms were neat and tidy and airconditioned. The breakfast room was small and could get crowded, depending on timings. It is nicely located in the French Quarter, in easy walking distance of Train Street if you want to have a drink by the side of the rail tracks while the train goes past. We had 2 separate stays of a night each and both rooms were good. It is a good value for money hotel in a convenient tourist part of Hanoi.