For the money, this place is more than adequate for the capsule experience. It's no-frills for sure. No shoes allowed. You put your shoes in a locker, turn the key in for a locker key, which has your robe and a towel. The capsules are a bit warm, bt the common areas are pretty good temp. Bathrooms were clean when I was there. They have Crocs at the door if you're afraid to touch the bathroom floor.