숙박 시설 정면 - 저녁/밤

미마루 도쿄 긴자 이스트 여행 후기

3 out of 5
미마루 도쿄 긴자 이스트
1-4, Shintomi, Chuo-ku, Tokyo, Tokyo

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 210개 이용 후기 중 176개" "
평점 8 - 좋아요. 210개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 210개 이용 후기 중 5개" "
평점 4 - 별로예요. 210개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 210개 이용 후기 중 0개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hong chul

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 2월 19일
Dear Guest,Thank you very much for leaving a review of your stay with us.We hope that you made many wonderful memories during your time in Tokyo, and hope to host you again either at MIMARU GINZA EAST or other MIMARUs in Tokyo, Kyoto and Osaka.

10/10 - 훌륭해요

gyubin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
생각보다 깔끔했고 생활하는데 편리했습니다.
2024년 2월에 3박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST Front Team 님, 2024년 2월 11일
Dear Gyubin,Thank you for your reveiw. We are happy to know that we are able to exceed your expecation. This means a lot to us.We are glad to know that you were able to enjoy our hotel and its facilities.We are looking forward to seeing you near at Mimaru.

10/10 - 훌륭해요

JUNGAN

2023년 7월에 7박 숙박함
답변 제공: MIMARU東京銀座EAST フロントデスク 님, 2023년 8월 10일
Dear Guest, Thank you for taking the time our of your busy day to review our hotel. we are delighted that you enjoyed our hotel. We hope you made use of everything our otel had to offer. We hope to see you again in the future.

10/10 - 훌륭해요

Sewan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
깔끔하고 조용해서 좋았음.
2023년 2월에 4박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 프론트 데스크 님, 2023년 2월 26일
친애하는 손님, 저희 호텔에 머물고 소중한 리뷰를 남겨 주셔서 감사합니다. 즐거운 투숙이 되셨다니 저희도 매우 기쁩니다. 우리는 호텔 서비스를 개선하고 모든 손님에게 최고의 서비스를 제공하기 위해 노력할 수 있습니다. 나중에 다시 만나기를 바랍니다. 감사합니다.

10/10 - 훌륭해요

SEOKMIN

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 1월에 4박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 2월 13일
Dear guest, thank you for your review.Hope you enjoyed your stay in our facility. If you have any chance to visit Japan again, hope we will meet again in MIMARU Ginza or any other MIMARU in Japan.Thank you

6/10 - 괜찮아요

Hyemi

가족 여행
별로예요: 객실의 편안함
층간소음 역대급 심하고, 자고있는데 벨튀 가족들 다 너무 스트레스받는 숙소였음
2023년 2월에 3박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 2월 9일
친애하는 손님머무시는 동안 불편을 끼쳐드려 죄송합니다. 프런트로 오시면 다른 방으로 옮겨드릴 수 있습니다. 앞으로는 시간을 잘 지키도록 게스트에게 소음을 알려드리겠습니다. 우리는 당신을 다시 호스팅하기를 기대합니다.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
일본 호텔들 보통 방이 작은데 아이랑 단 몇일이더라도 집처럼 편안하게 머물고싶어 골랐어요~ 방도 넓고 취사도 되고 비용은 좀 더 들지언정 후회없는 선택이었습니다^^
2023년 1월에 2박 숙박함
답변 제공: MIMARU東京銀座EAST フロントデスク 님, 2023년 1월 19일
이번에는 MIMARU Tokyo Ginza East에 머물거나 중요한 리뷰를 보내 주셔서 감사합니다. 아시다시피, 저희 호텔이 가족용 호텔에서 어린이 동반하시는 분들도 쾌적하게 보낼 수 있도록 날마다 노력하고 있습니다. 그리고 이번 쾌적하게 보낼 수 있었던 것 같아 매우 기쁘게 생각하고 있습니다. 또 기회가 있으면, 당 호텔 또는, 다른 Mimaru에서도 만날 수 있는 것을 기대하고 있습니다. 또, 이쪽이 통역 어플리를 사용해 쓴 것이므로 잘못이 있으면 용서해 주세요.

10/10 - 훌륭해요

Sunhwa

가족 여행
좋아요: 청결 상태, 객실의 편안함
최적의 가족 숙소
도쿄 시내에서 이 가격에 이 넓이라요! 주방 시설도 잘 되어있고 침구도 편안하고 욕조도 크고 좋습니다. 지하철 역까지 거리가 약 500m정도로 아주 가깝지 않고 주변에 가족 식사할 곳이 부족하긴 해요. 하지만 그 정도 불편을 감수하고라도 충분히 선택할만 합니다. 긴자까지 아이와 함께 걸어갈 수 있는 거리입니다. 하네다 공항과 도쿄 디즈니랜드가 있는 마이하마 역까지 지하철 직통 노선이 있어요.
2022년 11월에 2박 숙박함
답변 제공: MIMARU東京銀座EAST フロントデスク 님, 2022년 11월 15일
お客様 この度はMIMARU東京銀座EASTにご宿泊いただきまして誠にありがとうございました。 また貴重なお時間を割いてお褒めの言葉を頂きましたこと大変嬉しく思っております。 周辺にお店が少なくて大変何思い出をさせてしまい申し訳ございません。お客様がご満足なさったようですごく嬉しく思っております。 頂いたコメントを励みにして、これからも精進していただき、次のお越しにもっと良いお時間をお過ごし頂けるよう頑張りますので、是非またお気軽にお越しくださいませ。 スタッフ一同、心より感謝しております。

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. The staff are friendly and the rooms are clean and surprisingly large for a Tokyo hotel. Definitely staff here again.
2024년 5월에 7박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 5월 18일
Dear guest,Thank you very much for choosing to stay with us during your stay in Tokyo and for taking the time to write us your review. We are glad to hear that you've enjoyed the stay with us, you're words is like a reward to us and help us keep movite to give our best on our service to make sure our guest has the best experience! We will keep improving and look forward for your next stay with us.Best regards,

8/10 - 좋아요

Yuan Cheng

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The cleaning staffs are terrible, the front staffs are ggod and willing to help, totally the cleaning services still bad.
2024년 1월에 27박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 12일
Dear Guest,Thank you for staying with us. We sincerely appreciate your review. We are sorry to hear that our cleaning team could not meet your expectation. We will share this information with our team. Thank you so much for letting us know. With your review we will even more constantly striving to improve as a team. We hope to see you at MIMARU again .Best RegardsMIMARU TOKYO GINZA EAST

10/10 - 훌륭해요

Eugene

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
All the staff was great particularly somit who helped get on a call and get me a hard to find item in Japanese and Guilia who helped w a complex request for our last day. Thanks to everyone we have a wonderful and memorable trip!
2024년 2월에 5박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2024년 3월 3일
Dear Eugene,Thank you so much for giving us such a wonderful reveiw on our hotel property and also mentioning some of the names of our staffs. We will surely pass the message to those staffs and they would surely be motivated to see admiral words from your side.We priotize in the satisfaction of our guest and if there is anything we need to improve in coming future please let us know.We are looking forward to seeing you in near future.Best RegardsFront Desk Team

10/10 - 훌륭해요

Jason 님, Denver

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the property was clean, spacious, and in a safe area. It is a about a 5 minute walk to a subway, and 10-15 minute walk to the fish market or Tokyo Station. The only down side was the lack of transparency on cost of a lost keycard. Not used to keycards having any value in the US. The cost was 1000 yen at check out for the lost card.
2024년 2월에 3박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2024년 3월 3일
Dear Jason,Thank you so much for giving us 5/5 score which really means a lot to us. We are glad to know that you were satisfied the hotel cleanliness, spacious room and safety concern.We apologize you for the inconvenience caused due to charge for the lost card keys because of our hotel policy.We look forward to seeing you at Mimaru in future.Best RegardsFront Desk Team

10/10 - 훌륭해요

John

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay. Loved family room and staff
2024년 2월에 6박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 2월 25일
Thank you for choosing to stay with us and this is our pleasure to serve you during your Japan trip. We sincerely appreciate your feedback and kind words. We are happy to know that you are satisfied with our hotel. We look forward to meeting you at MIMARU again.Best RegardsFront desk teamMimaru Tokyo Ginza East

10/10 - 훌륭해요

Hsinwei

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
整體感受還是很好!
2024년 2월에 7박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST Front Desk Team 님, 2024년 2월 20일
Dear Guest,Thank you for staying with us at MIMARU Tokyo Ginza East and giving us a 5/5!We hope you had a great time at our facility and able to travel around the city!We hope to see you again, and host you in the future!Best Regards,

10/10 - 훌륭해요

Hsin-Hui

가족 여행
좋아요: 청결 상태, 객실의 편안함
美好的住宿經驗
無論是住宿空間跟可容納人數都是相當適合我們一家五口,房間附設的廚房餐桌跟冰箱對於長時間在東京旅遊相當有利,可以到附近的超市採買當地食材自行烹調,服務人員精通英文很好溝通。我們總共待了11晚,美好的住宿經驗。
2024년 1월에 11박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 14일
Dear guest, Thank you for your wonderful review. I hope you continue to enjoy your stay here at MIMARU TOKYO GINZA EAST.Warm regards, MIMARU TOKYO GINZA EAST Front Desk

10/10 - 훌륭해요

??

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
下次還會再去住
2024년 1월에 7박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 2월 6일
親愛的顧客,感謝您本次利用MIMARU東京 銀座EAST。謝謝您的高評價及喜歡我們的服務。希望下次能再見到您。

10/10 - 훌륭해요

MEI YEN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 29일
Dear Mei Yen,Thank you for your recent stay and for rating us at 5/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Best RegardsFront team

4/10 - 별로예요

LULU

가족 여행
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2024년 1월 30일
Thank you very much for taking the time to leave a review of your stay!It was wonderful hosting you and your family during your time in Tokyo. At Mimaru, we love to hear guests reviews and thoughts about their stay to help us keep improving.For your stay, we would like to extend our apologies as we do not have breakfast service and other facilities which you had requested such as a bell boy position etc. As Mimaru is an apartment hotel, there are various differences than a standard hotel. Such as a fully supplied kitchen for use during your stay, & various appliances/technologies available. We hope to host you again in the future and can satisfy you during your stay. If you have any questions regarding the services available when making a reservation feel free to send us a message with any further questions or inquiries.Sincerely,MIMARU Tokyo Ginza EastStaff

10/10 - 훌륭해요

Rafaela

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to navigate the city yet still quiet. Apartment living in vacation. Support convenient and staff was so helpful!
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 28일
Dear Rafaela,Thank you for staying with us and giving us a great score! We are happy to hear your positive comments about our hotel and staff. We hope you had a great time here in MIMARY as well as in Tokyo!We hope to you host you again!Best Regards,

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Would come back again. Really good people that works here
2024년 1월에 10박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 24일
Dear Linda Au,Thank you for your brief and wonderful review. It really means a lot to us and will provide motivation to work better and provide better guest experience in future.We are looking forward to seeing you again. Best RegardsFront StaffYuvi

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 편의 시설/서비스
Great beds for the family
2024년 1월에 4박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2024년 1월 21일
Dear Guest,Thank you very much for taking the time to write a wonderful review for us and for rating us at 5/5. We always do our best to provide guests with the best experience while staying in Tokyo, and we will relay your comment to our staffs. Please do stay with MIMARU Hotels again in the future!!Best Regards,Front Desk Team

8/10 - 좋아요

Melissa Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 19일
Dear Melissa Nicole,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Rachelle 님, St Kilda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, clean modern and spacious. Staff friendly and helpful. Easy walk to a number of metro stations, shops and restaurants.
2024년 1월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 1월 19일
Dear Rachelle,Thank you for your words. We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. Thank you for admiring our facilities and staffs as well.We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 - 훌륭해요

suzanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 11일
Dear Suzanne,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Ahkey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2024년 1월 11일
Dear Guest,Thank you for staying with us.We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 - 훌륭해요

Noriko 님, Tarzana

2024년 1월에 1박 숙박함
답변 제공: MIMARU東京銀座EAST フロントデスク 님, 2024년 1월 11일
Noriko様お客様、この度MIMARU 東京GINZA EASTをお泊りいただき、ありがとうございます。お客様がご満足なさったようですごく嬉しく思っております。当ホテルはキッチンとダイニングがあり、家族皆様が長期で泊まって楽しんでくつろいでいただければとのコンセプトとなります。お客様の次お越しの際にはもっとご満足な気持ちと幸せな経験になれるように全力で頑張ります!

10/10 - 훌륭해요

Bernardus

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 29일
Thank you greatly for leaving a review of your stay!With guests input, we always try our best to imrpove and grow in different aspects.We are very happy to hear that you had enjoyed your stay with us at Mimaru Tokyo Ginza East.We hope to see you again!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a hotel GM i loved this property especially for families… great service .. well appointed with all the amenities
2023년 12월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 27일
Dear Guest,Thank you for writing us a review!We are more than happy to hear that our hotel accomodate your family well. We hope to see you again in the near future!Best Regards,

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 객실의 편안함
Frank opinion
Not much food choice located around the hotel. Room is smaller than shown in picture. No washing machine in room, hotel has 3 laundry machines and 3 dryers for all the residents, led to a long queue. Recommend to wash after midnight. No view from the window, just another building. Pillows too soft, but bed was firm. Staff at ground floor was friendly and speaks English. Good house keeping. Overall a clean hotel.
2023년 12월에 10박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 25일
Dear Daniel, Thank you for your kind words and most importantly telling what us what you truly felt about the hotel. Your constructive suggestion is praiseworthy and we will try to improve our facilities more better in coming future.Also thank you so much for admiring our front staffs and housekeeping. Best Regards

8/10 - 좋아요

Tang Mui Rachel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
More than 15mins walk to Tokyo or Ginza station. It’s not near when pushing luggages. Sub-station is about 8mins walk. Staff is very friendly and nice. Location is the factor that is making me think twice if I will book again.
2023년 12월에 5박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 22일
Thank you very much for taking the time to write us a review.We are happy to hear you enjoyed your stay with your loved ones during your time in Tokyo!With many stations being in a close radius to the hotel, depending on your destination point or where you are arriving from, the walk varies. While its difficult to avoid walking too much in Tokyo, please ask us at the front desk next time so that we can direct you in to the closest route.We hope you made many wonderful memories this trip and hope to see you again in the Future!

10/10 - 훌륭해요

Ho

가족 여행
좋아요: 청결 상태, 객실의 편안함
Mimaru Ginza East
Convenient location, and the rooms are very clean and spacious. Our family of 4 had a great stay there. The staff speaks English so that is a plus point too. Overall we had a good time in Mimaru and we will definitely stay there again when we return to Japan!
2023년 12월에 8박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 18일
Dear Guest,Thank you very much for taking the time to write a wonderful review for us!We are more than glad to hear you enjoyed your stay! It was our pleasure to host you.All the front desk at MIMARU Hotels are able to communicate in English, so please do not hesitate to try the ones at other locations as well, and obtain memorable experiences!We hope to see you again soon!Best Regards,

10/10 - 훌륭해요

Nicole

2023년 12월에 1박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 16일
Thank you greatly for leaving a review on your stay with us at Mimaru Tokyo Ginza East.We love to hear all of our guests experiences in order to improve our hotel and services.We are looking forward to seeing you in Japan again soon!Sincerely

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 8박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 15일
Dear Guest,Thank you very much for your review.We are more than glad to hear that you were satisfied with your stay.We hope you choose MIMARU Hotels again in the future!Best Regards

10/10 - 훌륭해요

Show hsiu

가족 여행
좋아요: 청결 상태, 객실의 편안함
美滿如家居住品質很棒,房間乾淨,被子枕頭都舒服乾爽無異味
2023년 11월에 9박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 10일
Dear Guest,Thank you for staying with us and giving us a great score!We are happy to hear that you were satisfied at our facility. We hope you had a great time in Tokyo.We hope to host you again, in the future.Best Regards,

10/10 - 훌륭해요

Alecia

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2023년 12월 10일
Dear GuestThank you so much for rating our hotel property 10 out of  10. This really means a lot to us and will provide motivation to work harder and satisfy our valuable customer and provide better services in coming days.We are looking forward to seeing you near.Best WishesFront Team

10/10 - 훌륭해요

Rae

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 6일
Dear Guest,Thank for very much for giving a review on your stay with us at MIMARU Tokyo Ginza East.We hope to see you in Tokyo again soon!Sincerely

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family of four stayed here 7 nights. Excellent location, fruit shop across the street, close to convienece stores and subway. Felt very safe. The hotel was excellent and the theatre style room worked well for our family. Washing machines and dryers available for use. Very helpful staff.
2023년 11월에 7박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 5일
Dear Guest,Thank you very much for taking the time to write a review for us.We are more than glad to hear that you enjoyed the stay overall! The fruit shop accross the street is very delicious, and perfect for our apartment style hotel which is equipped with a kitchen and complete sets of cutlery. It was our pleasure to host you this time, and we hope you choose MIMARU Hotels again in the future!Warm Regards,

10/10 - 훌륭해요

Pik Kee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel will choose again next time
2023년 11월에 9박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 29일
Dear Guest,Thank you very much for writing a review for us. We are more than glad that you enjoyed it, and that you would like to stay with us again!The whole staffs are looking forward to have you with us again. Have a nice day!

8/10 - 좋아요

Kirsten

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great hotel!
Wonderful hotel. The front desk team is very helpful.
2023년 11월에 4박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 11월 28일
Dear Kristen,Thank you for staying with us during your time at Tokyo. We are glad to know that the stay was pleasant and all of our front desk team are beyond happy to know that we were helpful during your stay.Once again thank you so much and we are looking forward to seeing you in near future.Best Wishes

10/10 - 훌륭해요

Tushar

2023년 11월에 3박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 12월 14일
Thank you for you kind comment, We are glad that you liked your stay with us. We always try and improve and adapt with the feedback we recieve from our guests.We hope to see you again in Tokyo!

8/10 - 좋아요

Linda 님, Newberry

가족 여행
Great location. Bathroom was clean. Bed and pillows were hard.
2023년 11월에 5박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 24일
Dear Guest,Thank you for writing a review for us. We are glad that you enjoyed the area that our hotel is located in, as it is in the quieter side of Tokyo and therefore is perfect for taking the rest.However, we do apologize for the beds and pillow that did not live up to you expectation. Your review and comments will be useful for our improvements as MIMARU always thrive to satisfy our customers. Again, thank you for staying with MIMARU Tokyo Ginza East, and we hope to see you again in the future. Sincerely,

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 10박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 11월 26일
Dear GuestThank you so much for taking your precious time and giving us full score. We are beyond happy to get a score and also this will give a motivation to work harder for satisfying our guests. We are also glad to know that you enjoyed your first ever trip to Tokyo. We wish you a good time ahead.We are looking forward to seeing you soon.Best WishesStaff

10/10 - 훌륭해요

Ross

단체 여행
좋아요: 청결 상태, 객실의 편안함
Comfortable stay with friends
Great stay, happy and friendly staff
2023년 11월에 5박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 11월 18일
Dear Ross, Thank you for you kind comment, We are glad that you liked your stay with us. We are looking forward on seeing you on your next trip in Japan.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with family. Everything is within walking distance such as Ginza, Tokyo station and Tsukiji Outer Market. Lots of choices of stations nearby.
2023년 11월에 7박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2023년 11월 13일
Dear guest,Thank you for writing us a review on you stay!Were glad you found the location during your time in Tokyo. We hope you were able to enjoy all the wonderful places in Tokyo and have a great time.Wish to see you again in Japan soon

10/10 - 훌륭해요

Man Lai

2023년 10월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 3일
Dear Guest,Thank you very much for taking your time to leave us a review.We are really glad to know you enjoyed the stay!We hope that your stay with us makes your trip in Japan even more memorable.See you again some time in the future!Best Regards,

10/10 - 훌륭해요

Alena

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing stay! Short walk to Tsukiji market plus close to most of the subway lines. Also a tiny grocery store across the street. The staff was extremely friendly and was even able to hold our luggage after check out for a few hours since we had some time to kill before our evening flight. Would highly recommend!
2023년 10월에 15박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 10월 30일
Dear guest,Thank you for staying with us and giving us a great score!We are extremely happy to hear that you had a great stay and our hotel location was convenient for you to travel around.We are also glad to hear about staff comments! We hope to see you again, in the future.Best Regards,

10/10 - 훌륭해요

Lloyd

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mimaru Tokyo Ginza East is an excellent hotel. It was perfect for my family (2 adults and 2 children) and the kids loved the bunk beds. It is walking distance to a lot of places, including the subways. (To get here from Narita airport, take the Keisei Skyliner bullet train to Aoto station, and then from there take the subway to Takarocho station. The hotel is about a 5-10 min walk from Takarocho). Tsukiji Outer Market is also a 15 min walk from the hotel. The staff is very accommodating and they helped me fill out the forms for Yamato to ship my luggage to my next hotel. The neighborhood is very quiet and safe and I would definitely stay here again.
2023년 9월에 2박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 30일
Dear Guest,Thank you very much for taking the time to write us a wonderful review!We are more than happy to hear that you and your family enjoyed the stay! And we are thankful for mentioning the nearby station, Tsukiji Market, and the shipping service as it will be a helpful reference for our future guest.The whole MIMARU Tokyo Ginza East staffs wish you a very nice day, and we hope to see you again in the future!Regards,

10/10 - 훌륭해요

Mei Xing

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great pokémon theme room.
Pokémon theme room was great. It’s more like service apartment. We like that there is a dining space compared to small hotel. However, it is not very close to any station. Pushing luggage from Tokyo station takes ard 25mins.
2023년 10월에 5박 숙박함
답변 제공: MIMARU東京銀座EAST フロントデスク 님, 2023년 10월 25일
Dear Guest,Thank you for giving us 10 out of 10 and letting us know about your stay. We are glad to hear about your stay and also thank you so much for telling us that Pokemon theme room was great for your party.Regarding your reveiw about subway station actually our hotel is well known for the nearest subway station like Shintomicho Station and Takaracho Station. Other stations like Kyobashi, Hatchobori are also on walking distance. We would recommend you to use taxi incase you are travelling with lots of luggage. However we apologize for the inconvenience caused.Best RegardsMimaru Ginza East Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
An excellent hotel in a fantastic location.
It was a great stay. Excellent location with lots of different train and metro stations around to get to almost anywhere in Tokyo. Big room for my family with all the amenities you need - kitchen included. If I had to nitpick - under the bed and chairs were not vacuumed before we checked in, there are no blackout curtains so some light does get in from around blinds and shutter screen and they charged for a 1 hour late check out. Very minor hence the 5 star review still. Thank you for an excellent stay.
2023년 10월에 7박 숙박함
답변 제공: MIMARU TOKYO GINZA EAST 님, 2023년 10월 22일
Dear Guest,Thank you for taking the time to leave us a review.We are happy to hear that you were very satisfied with your stay! It seems you were able to adventure around Tokyo easily enough from our location near the various stations. Our apologies for the check-out fee. While we wish we could offer a more comfortable late check-out, we have are only charging to balance the cleaning for our staff. I understand sometimes especially with a late flight out perhaps, it would be nice to have a more smooth late check-out. Our apologies.We really enjoyed having you, and hope you had many wonderful experiences for your trip to Japan!Warm Regards

10/10 - 훌륭해요

Melina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property had everything we needed for our family if 2 adults & 2 children. The room was a very decent size for Japan, with bunks for the kids. Loved that the toilet was seperate to the bathroom. The bath was lovely & deep. Staff were so friendly. Easy walking distance to a couple of train stations with konbinis nearby for easy snacks or dinners. The rooms were very quiet and we loved having the seating and table to eat around. Would absolutely stay here again. Thank you for a wonderful stay.
2023년 10월에 8박 숙박함
답변 제공: MIMARU Tokyo Ginza EAST Front Desk Team 님, 2023년 10월 20일
Dear Guest,Firstly, thank you for your beautiful comments and reveiw on our property. We are beyond happy to know that you and your whole family enjoyed each and every little services and localaties as well. Again, thanks for letting everyoneknow about hotel in detail and recommending as well. We as a Mimaru Front Team would definitely loke to wekcome you and try our best to provide excellent services.once again, thank you so much for your valuable words and most importantly spending your precious time in sharing your experience.Best RegardsMIMARU Tokyo Ginza EAST Front Desk Team